Your team is at odds over project timelines with a client. How can you bridge the gap and reach a resolution?
Disagreements over project timelines can strain client relationships, but effective consulting can help smooth things over. Consider these strategies:
Have any strategies to add? Share your thoughts.
Your team is at odds over project timelines with a client. How can you bridge the gap and reach a resolution?
Disagreements over project timelines can strain client relationships, but effective consulting can help smooth things over. Consider these strategies:
Have any strategies to add? Share your thoughts.
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To bridge the gap, initiate open communication with the client, actively listen to their concerns, and clarify expectations. Collaborate on realistic timelines that accommodate both parties’ needs, and offer flexibility where possible. Set up regular check-ins to ensure alignment and address any emerging issues promptly.
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When project timelines clash with client expectations: Listen actively: Understand their needs and concerns. Communicate transparently: Explain your team's rationale. Collaborate: Brainstorm solutions together (scope adjustments, prioritization, agile methods). Use data: Support estimates with data and risk assessments. Build trust: Focus on a shared goal of project success. Mediate: If needed, involve a neutral third party.