Your tech team and event coordinators aren't on the same page. How do you bridge the communication gap?
When your tech team and event coordinators aren't aligned, it can lead to chaos on event day. Here's how to ensure seamless communication:
What strategies have you found effective in bridging team communication gaps?
Your tech team and event coordinators aren't on the same page. How do you bridge the communication gap?
When your tech team and event coordinators aren't aligned, it can lead to chaos on event day. Here's how to ensure seamless communication:
What strategies have you found effective in bridging team communication gaps?
-
When my tech team and event coordinators are out of sync, I make sure to facilitate direct communication between both teams. I initiate regular catch-ups, where we can discuss ongoing tasks and address any potential roadblocks. Clear documentation and shared project management tools help everyone stay on the same page. It’s all about creating an open dialogue and understanding each other’s challenges. By aligning on priorities and focusing on collaboration, the gap narrows, and we’re able to deliver smooth, successful events that everyone can be proud of.
-
My contribution: We hold meetings to identify each area involved, establish priorities, key milestones, and timelines. We also clarify what resources we have and what limitations exist. A shared communication channel is set up for everyone, along with team leads to ensure accountability. As the event date approaches, the meetings become more focused and shorter, prioritizing clarity and efficiency.
-
I agree that clear collaborative tools and meetings are an important part of keeping teams aligned. I think it’s important to start any project or event with a clear “north star” mission or goal. I’ve found that teams get hung up in the weeds while trying to translate the “jargon” and “tech-talk” to outside teams, when they really don’t have to. In short term team collaboration a common goal gives you language to help translate your progress, and in long term collaboration it helps build trust. I can operate knowing that the other team and ours will reach the same target without me having to be in their weeds.
-
To bridge communication gaps between two teams in an event like a music festival, start by clearly defining roles and responsibilities to avoid overlaps and misunderstandings. Use a centralized communication tool, like a shared WhatsApp group or event management software, and ensure real-time updates through radios or headsets during the event. Designate a liaison in each team to act as a point of contact, keeping communication streamlined and efficient. Pre-event meetings and shared documentation, such as schedules and contact lists, help align goals and clarify expectations. Regular check-ins and a culture of open feedback ensure both teams stay on the same page, fostering collaboration and addressing issues proactively.
-
To bridge the gap between the tech team and event coordinators, I’d first, meet with the tech team to review instructions, assess feasibility, and align on resources. Next, meet with event coordinators to understand their goals and constraints. Assign a liaison from each team to streamline communication and resolve issues promptly. Document clear objectives, responsibilities, and deadlines for alignment. Use a collaborative platform for updates and regular check-ins. Post-event, gather feedback to identify strengths and areas for improvement, ensuring smoother collaboration in the future.
Rate this article
More relevant reading
-
People ManagementHow can you be autonomous and accountable in a team?
-
Program ManagementHow can you keep your team in the loop about program progress and changes?
-
Product ManagementHow do you keep stakeholders connected across platforms?
-
Program ManagementWhat is the best way to communicate a program vision?