Encryption, Backups are the steps involved before failure, along with that if Data sensitivity would be a concern, along with the standard warranty we need to ensure the faulty part is covered in Hardware Retention Policy, which allows Organisation to retain the faulty part for proper handling and disposal/recycling.

Backups and redundancy shouldn't be an afterthought. Establishing and managing backups should be front of mind when setting up any system, regardless of scale. You should have a disaster recovery process in place, and you need to ensure all components and processes are workable and reliable. There's nothing worse than discovering your backups and disaster recovery strategies have failed when you need them the most.

1. Implement a secure shutdown: Before disconnecting the faulty hardware, shut down the system to prevent any potential data breaches. 2. Disconnect from networks: Immediately disconnect the system from all networks, including the internet. 3. Use encryption: If possible, use encryption to protect sensitive data stored on the faulty hardware. 4. Use secure protocols for data transfer: When transferring data to a new device. 5. Verify data integrity: After transferring data to the new device, verify its integrity by checking for any errors or corruption. 6. Regularly back up data: Regularly back up critical data to a secure location. 7. Use secure authentication: Use secure authentication methods.

La sécurité informatique est toujours un enjeu primordial dans tout le service IT (du helpdesk a la DSI) En premier lieu, s'assurer de ne pas mettre hors service le/les départements, puis remplacer le matériel dans les règles de l'art (process, gestion des composants, manipulations diverses). Faire le testing hors et sous réseau tout en respectant les règles de la RGPD et enfin redéployer le matériel si nécessaire...