Here's how you can drive business growth by leveraging innovation in IT Outsourcing.

In the fast-evolving tech landscape, staying adaptable is key. Encourage a culture that embraces technological advancements and new business models. For instance, transitioning to cloud solutions has allowed businesses to reduce costs and increase efficiency, demonstrating adaptability.

Select providers who are the best in respective domains and technologies leaving you to focus on your core business and customers

Embracing change is more than a passive mindset. As a leader, you should actively seek out IT partners who have a proven track record of bringing innovative solutions to their clients. Don't just ask them to maintain your status quo – challenge them to push boundaries! Look for those who proactively suggest new technologies that could streamline your processes or enhance your customer experience. This shared commitment to innovation can become a competitive advantage that propels your business forward.

By Embracing change you are opening new thinking to solve problems and that leads to innovation. In order your products or services to be attractive to the market, you will have to be innovating continuously. Acceptance to change and willingness to move away from the comfort zone enable this. This is an outcome of surviving in a new environment with whole new set of imperatives. The change also enable you to learn whole new set of requirements that further lead you to create solutions. This exercise led to improvement in the product and services which make your product or service more compatible with the new markets. The bottomline is unless we embrace change periodically or as and when needed in everything we are doing, innovation will die

A recent Tectrain report highlights a critical issue: skills shortages are crippling European companies' growth. This problem worsens year after year, leading to inefficient structures, project delays, cancellations, burnout, and heightened organizational risks. Surprisingly, less than half of companies consider outsourcing a solution. Yet, those who can effectively leverage a blend of internal teams and external vendors are poised to conquer growth challenges and emerge as tomorrow's leaders.

In the fast-evolving tech landscape, staying adaptable is key. Encourage a culture that embraces technological advancements and new business models. For instance, transitioning to cloud solutions has allowed businesses to reduce costs and increase efficiency, demonstrating adaptability.

IT outsourcing is a strategic avenue to consider since it gives you and your team access to expertise from top talent with specialised skills that may not be available internally. This, in turn, can end up being more cost efficient as you not only save on recruitment costs, but also on training, allowing more budget for innovative projects. IT Outsourcing, or Co-Managed IT, also means that you're more able to focus on the core business by freeing up internal teams to focus on strategic initiatives and core competencies. Finally, it also allows for fresh perspectives. External partners bring new ideas and innovative solutions, fueling growth and competitive advantage.

Outsourcing non-core IT frees up resources, but the real payoff is what you do NEXT. Don't just dump mundane tasks on your provider. Challenge them to analyze the data they now manage. Are there patterns in customer complaints that point to a product flaw? Could automation of a back-end process unlock new service offerings? Treat your IT outsourcing partner not just as a vendor, but as a strategic advisor who can help you find growth opportunities you didn't even know existed.

Outsourcing enables specialization. External providers often have the resources and specific expertise to manage certain IT functions more effectively than an in-house team that might not have the same level of focus or resources.

Indeed, focusing on core competencies is a strategic imperative. However, it's equally important to ensure that the outsourced functions are efficient and adaptive to changes in technology and business needs. Outsourcing should not only be about cost savings but also about gaining flexibility and scalability. To drive growth, consider forming partnerships with IT service providers who commit to continuous improvement and align with your long-term strategic objectives. This synergy will amplify your capacity to innovate and maintain a competitive edge.

Develop strong relationships with outsourcing partners who are committed to innovation. These collaborations can lead to shared knowledge, insights, and resources that enhance product offerings and service delivery. For example, a tech firm may partner with an IT outsourcing company specializing in artificial intelligence to integrate AI capabilities into their operations.

Don't settle for a transactional relationship. Seek out providers that embrace a 'skin in the game' mentality. Are they willing to co-invest in developing new solutions that could benefit both their business and yours? Do they actively share industry insights that could spark new business models for you? This type of collaborative partnership goes beyond cost savings; it creates a shared stake in your success, leading to a constant influx of innovative ideas and solutions that keep you ahead of the curve.

Uma parceria sólida antevê desafios e possibilita total assertividade. Seu parceiro de Outsourcing, desde que você confie, atuará como uma célula de inovação e tecnologia com qualidade e rapidez. Escolha parceiros que se preocupam com a gestão e acompanhamento dos profissionais alocados e que busque verdadeiramente o crescimento das pessoas.

Having a great working relationship with vendors helps build better understanding of our day to day business needs. Every company have a specific need that will need great understanding between both parties to succeed.

Talent is one of the major challenges every company is facing and more in IT and in new areas of IT like Cloud, Cybersecurity, data, AI and others. When organizations parter with an IT Services partner like #Kyndryl (the world largest IT services provider) for managed services, they are getting access to talent being developed as part of the core business, with professional opportunities to retain and attract best talent in the market and with experiences gained in projects with different customers and industries and with different technology vendors. It’s one of the main drivers for strategic outsourcing partnerships.

IT outsourcing provides access to a global talent pool. This enables your business to source the best expertise for specific projects without the geographical limitations. For instance, tapping into tech hubs like Bangalore or Silicon Valley through outsourcing can bring specialized knowledge into your projects.

The advantage is to have access to expertise (SMEs) that you will not have inside your own company. By outsourcing services you will get the best resources, even shared, to provide you the best solutions and knowledge.

A common pitfall in outsourcing is the need for more alignment between the in-house and outsourced teams, which can hinder the innovation process. For genuinely effective IT outsourcing, consider implementing strong communication channels and regular training sessions to help outsourced teams understand your business values and goals, fostering a more cohesive and productive working relationship.

As globalisation takes over, looking for talents has become much more accessible for all companies. With multiple companies providing unique talents that won’t only up-skill the talent pool of the company but also help the growth of existing staff.

: Implementing innovative technologies comes with its set of risks. Effective risk management strategies involve regular audits, compliance checks, and maintaining a balance between new initiatives and proven methodologies. This helps in mitigating potential setbacks that could arise from new tech implementations.

Cependant, il est crucial de garder le contrôle sur les processus de retour en arrière (rollback) et les plans de reprise après sinistre (PRA) dans cette collaboration. Bien que les fournisseurs apportent une expertise précieuse, votre organisation doit définir et tester régulièrement ces protocoles pour assurer une restauration rapide et garantir la continuité des opérations en cas de crise.

Managing risks is crucial when pursuing innovation, especially with the current threat of ransomware attacks that can paralyze an entire IT infrastructure. IT outsourcing can significantly mitigate this risk by transferring it to a third party whose core business is managing such threats. Businesses not only protect themselves more effectively but also gain access to extensive resources for data backup and restoration. This ensures that in the event of a ransomware attack, data can be quickly and efficiently restored, minimizing downtime and operational impact.

Outsourcing allows businesses to scale operations quickly and efficiently. This flexibility is crucial when testing new markets or scaling up for new projects. Companies can adjust resources without the constraints of fixed capital investments, thus enhancing their ability to innovate and grow.

Keep abreast of the latest IT trends and market dynamics. Continuous learning and staying informed can help you anticipate changes and plan your IT outsourcing needs accordingly. Also, consider the impact of socio-economic factors on outsourcing decisions and market entry strategies.

Supplier-driven innovation is a great way to access new capabilities, create new products/services, and accelerate speed to market, but you will rarely be successful doing that with a traditional outsourcing contract. In other words, it's not just the objective that matters but also the process of obtaining it. Outcome-based contracts created through vested outsourcing or RFS process is the best way to drive business growth with IT outsourcing.

Add Innovation as a part of contract deliverables. Add around 200 hrs per year allocated to innovation wherein an outsourcing partner has to spend this hrs working on innovative ideas which will improve the business processes, reduce human efforts and enhance user experience. Conduct innovathon inviting ideas from users ,partner engineer etc and work on top 2 ideas. Efforts can be funded from hours allocated in contract.

Élargir la disponibilité : certains fournisseurs d’externalisation sont présents dans plusieurs fuseaux horaires, ce qui permet de bénéficier de ressources disponibles sur une plage horaire plus étendue sans les inconvénients économiques associés.

When outsourcing your IT, make sure to involve the business side, not just your IT department. This will help set more appropriate goals and oversight by defining KPIs based on strategic objectives. Outsourcing is a high-impact project. Truly engage your teams.