Here's how you can enhance your communication skills by developing emotional intelligence as a manager.

Identifying triggers that generate emotions of stress / agitation and recognising them is a huge step in developing Emotional Intelligence. Early on in my career I used to be hassled by changes to plan as a perfectionist would but I learnt to recognise them and understood that one shouldn’t fight something which is beyond your control , rather I worked on my ability to respond quickly to the change.

É fundamental desenvolver a inteligência emocional não só no trabalho , como na vida . De fato passamos praticamente mais tempo no trabalho do que em casa. É fato que o trabalho pode gerar stress e cabe a nós nos planejarmos e melhoramos nossa convivência com nossos colegas.

On thing I have found helpful in understanding my emotional state is bodily sensations which indicate to me when I am angry, fearful or sad. And it is very important to recognise the emotions and allow them to flow out quickly by actions or verbalising instead of stifling the. Emotions are energy in motion and when we stifle the negative emotions (as we have been taught to) it becomes difficult to enjoy the positive emotions or joy and creativity even as opportunity is presented. It is better to say I am feeling angry because of xyz than not acknowledging the emotion to self and others. And then explore the story that I am telling myself which is leading to the emotion. Many times the story may not be true.

La inteligencia emocional es una de las grandes habilidades que tanto líderes como colaboradores deben desarrollar. La capacidad de autoconciencia, entender nuestros puntos fuertes y débiles y trabajarlos y explotarlos, la autogestión es decir el autocontrol, la iniciativa, la autonomía, la transparencia y el optimismo. Podemos sumar la conciencia organizacional, es decir la capacidad de empatía, vocación y servicio y fundamental hacer hincapié en la gestión de las relaciones. La capacidad de influir, de persuadir a los demás, la escucha activa, potenciar a los demás, desarrollarlos, saber trabajar en equipo y colaborador. Todo estos son piezas determinantes para conocerse a uno mismo y a los demás.

As a manager, getting better at talking with your team means understanding feelings and emotions, listening well, and being able to handle conflicts calmly. When you're emotionally smart, you can make your team stronger and work together better. #EmotionalSmarts #BetterTalks #TeamWorkWins

One of the techniques I have found useful in being more effective active listener is to repeat back what you heard your team mate or colleague by rephrasing it. If helps the other person clarify if you have understood them wrong , it shows them you are really listening to them and done repeatedly this skill is very effective.

We have two ears and one mouth; that should be the proportion of listening and talking. 😅 I think the key to listening is to summarize first and ask for validation of your understanding. However, the key is understanding the critical problem, not implementing what they asked you to do. Your job is to understand the situation and find the best solution for your business.

A escuta ativa é fundamental nas relações corporativas e como sempre diz a @ Goreti Pereira, no uso da comunicação não violenta . Devemos demonstrar empatia e respeito para com os colegas de trabalho. Nem sempre estamos bem.

Listen to understand not to respond. Listening to truly understand the perspective of the speaker rather thinking about how you will respond to what they are saying.

Effective listening in business administration and management is paramount. It fosters understanding of employee needs, builds trust, resolves conflicts, enhances decision-making, and promotes innovation. By actively listening to their team, managers can create a supportive environment, make informed decisions, and drive organizational success.

In my role as a manager, I've come to understand the significance of honing communication skills through the lens of emotional intelligence. This means paying attention to the feelings and perspectives of my team members. By actively listening and acknowledging their emotions, I can better connect with them and foster a more supportive work environment. This approach helps me communicate with greater compassion and understanding, which ultimately strengthens trust and collaboration within the team.

Understanding the two types of "Empathy" is crucial. The first type pertains to genuinely comprehending another person's perspective. It involves tailoring specific requirements to that individual's circumstances, often in the case of an employee who may require special consideration. The second type can be more perilous. It involves listening to various issues without truly empathizing. This form of empathy is essentially a tactic to uncover problems, only to later take punitive action against the employee. Attempting to display empathy but subsequently feeling upset about the situation demonstrates a significant level of hypocrisy. Therefore, it is better to be honest about your capacity for empathy than to express insincere sentiments

On thing which I have found helpful is when team comes to you problems and dilemma don't try to put pressure on you to find the find the right solution for them. Just listen and verbalize their statement and the associated emotion and surface the feelings they have. Also check what do they expect from you any action, exploration of the thoughts, validation, etc. And if they suggest they need advice or solution then you can share your understanding. Most time people want to just heard. And giving solution comes in the way of being heard.

Developing emotional intelligence as a manager enhances communication skills by fostering empathy. This allows for better understanding of team emotions and motivations, leading to clearer, more effective interactions and a supportive work environment. Empathy helps in resolving conflicts and boosting team morale, essential for productive communication.

De fato a empatia é fundamental nas relações corporativas. Quando nós colocamos no lugar do outro colega de trabalho , podemos entender o que o outro sente. É fundamental a comunicação no ambiente de trabalho.

Devemos usar a inteligência emocional para dar um feedback resolvendo os momentos de tensão. Contudo essa resposta deve ser sobre o assunto discutido e não sobre a pessoa.

Constructive feedback is crucial for growth, yet it can be challenging to deliver effectively. Employ emotional intelligence to understand how the recipient might receive the feedback. Frame your message clearly, focusing on specific behaviors rather than personal traits. This approach ensures that feedback is seen as guidance for improvement, not criticism. Mindful delivery fosters a positive response and supports professional development.

Feedback flow refers to the exchange of feedback between individuals or within a team or organization. It's essential for promoting continuous improvement, fostering communication, and enhancing performance Open Communication Channels: Create an environment where feedback is encouraged and welcomed. Establish open-door policies, regular team meetings, and anonymous feedback mechanisms to make it easy for employees to share their thoughts and ideas. Provide Timely Feedback: Offer feedback in a timely manner, both positive and constructive. Don't wait for formal performance reviews to provide feedback; instead, address issues and recognize achievements as they occur to maximize their impact.

A seamless feedback flow is vital for effective business management: 1. **Open Channels**: Encourage open communication for feedback through various platforms. 2. **Timely Responses**: Respond promptly to show that feedback is valued. 3. **Constructive Dialogue**: Ensure feedback is specific, actionable, and constructive. 4. **Continuous Loop**: Establish ongoing feedback loops for continuous improvement. 5. **Feedback Culture**: Foster a culture where feedback is encouraged and appreciated. This approach promotes communication, enhances performance, and cultivates a culture of learning and growth within the organization.

claims that “constructive feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading.” However, the way the feedback is given is equally important: The feedback should be delivered with respect and care—harsh feedback will not help people thrive. Positive feedback or feedback on what’s working is important to learning. In this blog, we’ll explore why constructive feedback is so important and provide seven practical ways to give it effectively.

Never let conflict fester. Even if it is uncomfortable to have to deal with and you may not gain a resolution straight away, recognise and acknowledging a conflict immediately helps people to feel heard even if it then needs to be slept on, or requires time and space to process.

De fato é quase impossível não termos conflitos em nossa atividade laboral. É do ser humano tal situação. E para resolver devemos usar a inteligência emocional facilitando a construção de pontes entre as pessoas.

Approach conflicts with understanding, empathy, and a genuine desire to resolve issues positively. For instance, if a team member is upset about project assignments, I'd start by listening actively to their concerns without interrupting. Then, I'd acknowledge their feelings, saying something like, "I understand how frustrating it can be when tasks feel overwhelming." Next, I'd collaborate with them to find a solution that addresses their concerns while also meeting the team's needs. This might involve reassigning tasks or providing additional support. The key is to show empathy and work together towards a resolution that benefits everyone involved. Remember, conflicts are opportunities for growth and strengthening relationships.

Conflict compassion" in business management involves empathetic conflict resolution: Empathy: Acknowledge emotions to build trust. Active Listening: Understand perspectives for compromise. Respectful Communication: Maintain calm and respect. Collaborative Problem-Solving: Work together for solutions. Learning and Growth: Create opportunities for development. This approach fosters positive relationships and productivity in the workplace.

Conflict is common in workplaces, but addressing it with emotional intelligence can prevent escalation. Stay calm and composed when conflicts arise, acknowledging everyone's feelings and viewpoints. Encourage a solution-focused discussion to resolve issues effectively. By approaching conflicts with compassion and facilitating constructive dialogue, you can turn challenges into opportunities for team building and problem-solving.

Life provides many opportunities to create strong bonds by demonstrating that the other persons success and comfort is important to you. So when conflict happens and eventually it will happen the other person or persons have more faith in you and thus exploration of synergistic solutions vs adversarial position taking becomes easier.

One approach I find very helpful in any human interaction, including in my work as a manager, is meeting the other person where they are. This requires understanding their situation, their needs, their fears and thus how e.g. planned changes will impact them and - just as important - what type of impact they themselves might expect from those changes. This helps especially when developing the communication strategy of any management decision but might as well influence the decisions themselves.

Effective communication is the cornerstone of any successful organization, and emotional intelligence plays a crucial role in ensuring that communication is productive and positive. It is a well-known fact that individuals with high emotional intelligence have a greater capacity to perceive, understand, and manage their own emotions, as well as the emotions of others. This ability is a key factor in developing and maintaining strong relationships in the workplace, and it has a direct impact on the effectiveness of communication. 1. Emotional Intelligence and Listening Skills. 2. emotional Intelligence and Conflict resolution. 3. Emotional Intelligence and Non-Verbal Communication. 4. emotional Intelligence and empathy.

Flexing your own style to the needs of the other person understanding what makes them tick and how they prefer to be communicated with can have the biggest impact on creating harmony in a team. Especially if you also train your team to recognise different communication styles across the team and how this brings strength to our success.

Adaptar a comunicação para o contexto e as necessidades individuais dos membros da equipe é crucial para uma liderança eficaz - faz com que melhore a dinâmica da equipe como também contribui para um ambiente de trabalho + produtivo e harmonioso.

Where humans are in question, emotions form a vital part of communication. What you communicate, how you communicate, with whom you communicate, in which situation you communicate, is very, very important. You communicate with all the thoughts running in your mind. The mind is connected to your heart. The emotions run through your heart which prompts Your mind to communicate. Hence control over emotions Is very important in order to communicate the right thing in right manner. The more you practice the more Skills you develop in your communication. You can become better and better and one day become a pro. emotions are ingrained into all the communication weather you do with an external or even with yourself As internal.

تعزيز مهارات الاتصال من خلال تطوير الذكاء العاطفي كمدير هو خطوة مهمة في تحسين أدائك الإداري. 1. **اعرف نفسك:** ابدأ بفهم نفسك بشكل عميق، تعرف على نقاط قوتك وضعفك، وكيفية تأثيرها على أسلوب الاتصال الخاص بك كمدير. 2. **استمع لأعلى:** كون مديراً فعالاً يتطلب القدرة على الاستماع بشكل فعال لموظفيك وفهم احتياجاتهم ومشاكلهم. 3. **مسائل التعاطف:** كن حساساً لمشاعر ومواقف الموظفين، وعبر عن فهمك وتعاطفك معهم في الأوقات الصعبة. 4. **الصراع الرحمة:** قم بإدارة الصراعات بشكل بنّاء، وحل المشكلات بطريقة تعكس التعاطف والاهتمام بجميع الأطراف المعنية. 5. **التكيف والاتصال:** كن قادرًا على التكيف مع الأوضاع المختلفة وتوظيف الاتصال الفعّال لتحقيق الأهداف المشتركة بينك وبين فريقك.

Improving emotional intelligence helps managers understand and relate to their team's views, resulting in more effective communication. Keeping emotions in check ensures managers stay calm and professional during tough times.