Here's how you can overcome challenges as a team manager in the hospitality industry.

Key factors for any team respect -be prepared to roll up your sleeves and do the job, never be the "That's not my job" -understand what drives your individual team members (everyone is different) -congratulate them on their successes not just show them what they are doing or did wrong

Hold regular team meetings to discuss updates, challenges, and achievements. This ensures everyone is on the same page and can address issues promptly.

You have to appreciate what they do for you and show them the path that they need to follow out to grow their careers. Many times our staff gets stuck in position for a long time because we don’t appreciate internal candidates asmuch, and this creates this creates the lack of trust in our teams.

In my experience, giving people a path for growth is key to retention...Chances for advancement is a way to continue a personal journey through a company and know there is ,or will be once todays tasks are mastered. Chances for growth, advancement and compensation will follow. But you have to remember that there are employees who love what they do, do it well and do not want to advance...that is alright as well...their last option is compensation, but as I have been told, even the best person at any given job has a salary cap.

A lot of time companies lack the proper formal path for career growth, a manager should encourage the development and training of their team in order for them to keep moving. They might go beyond our personal level but that is ok. Some people might want to stay where they are, and that is ok too. Don’t let your teams to slack off and motivate them to stay moving.

One thing I have found helpful is to allow for open discussion, face to face to better understand where the conflict is from, and for the most part it is due to a lack of communication. Setting exact rules and guidelines will allow people to know their responsibilities and perform them in Harmony (as long as you have created fair and clear rules). I also believe in team based events to give employees the opportunity to know each other for who they are and not just co-workers.

One of the biggest challenges you can face as a leader is the perception of unfairness. Often, teams can become divided due to a natural tendency to gravitate towards those we feel comfortable with, and that's okay. However, as a team leader, it's crucial to demonstrate to all staff that you are impartial and present for everyone. Ideally, you want to reach a point where group A feels you are helping group B a lot, and group B feels you are helping group A a lot!

In my opinion, bottlenecks will arise and resolve within short periods of time, sometines in one task or sometimes in the entire flow of work, and that is OK. But you have to keep an eye out for are the ones that drag on Days or weeks...get to the bottom of them by breaking the task out in a manhour or time based task chart and define where tasks can be merged or split to better influence the outcome of the job at hand...

Often, leaders encounter workflow issues and bottlenecks because staff members are unaware of the reasons behind certain processes. When the staff is not familiar with the Standard Operating Procedures (SOPs), problems arise due to missed steps. In the hospitality industry, the housekeeping department typically has the most employees, so it's crucial to ensure everyone understands why processes are carried out in specific ways. For example, they should know why we use certain chemicals and avoid others. This principle applies to all areas of the hotel.

*Clearly define each team member's role and responsibilities to avoid confusion and overlap. This helps in setting expectations and accountability. *Organize team-building activities to strengthen relationships and improve collaboration. These can be formal workshops or informal social events. *Lead by example and involve team members in decision-making processes. This fosters a sense of ownership and commitment to the team’s objectives. *Address conflicts promptly and fairly. Encourage a culture where issues can be discussed openly and resolved constructively. *Create a supportive work environment where team members feel valued and supported. Provide the necessary resources and support to help them perform their roles effectively.

As a team manager in the hospitality industry, overcoming challenges is a daily task. Fostering teamwork is your key to success. Encourage open communication to ensure everyone is on the same page. Set clear, achievable goals, and delegate tasks based on individual strengths. Regular team meetings and team-building activities can build trust and camaraderie. Recognize and celebrate successes, no matter how small, to keep morale high. When your team works together seamlessly, challenges become opportunities for growth. Lead by example, showing commitment and resilience, and your team will follow suit, turning obstacles into triumphs.

Fostering a culture of respect for individuals and valuing their contributions is the first step in building a great team. Once you've identified a team player as a leader, it's essential to guide them on the steps they need to follow to integrate into the team. This involves interacting with other team members in a way that benefits both the company and the workflow. Many team members will be eager to contribute ideas and find ways to make processes more efficient. As a leader, you must remain present, never abandoning your team, and ensure that goals are achieved collectively.