How can empathy help you in an interview?

1 Why empathy matters

Empathy can help you in an interview in many ways. First, it can help you build rapport and trust with the interviewer, by showing that you care about their perspective and needs. Second, it can help you tailor your answers and examples to fit the job requirements and the company culture, by demonstrating that you have done your research and that you can adapt to different situations. Third, it can help you handle difficult or unexpected questions, by acknowledging the interviewer's concerns and addressing them with confidence and honesty.

3 How to listen empathically

During the interview, you can practice empathy by listening actively and attentively to the interviewer. You can use non-verbal cues, such as eye contact, nodding, and smiling, to show that you are engaged and interested. You can also use verbal cues, such as paraphrasing, summarizing, and reflecting, to show that you are following and understanding what they are saying. You can also ask clarifying or follow-up questions, to show that you are curious and attentive.

4 How to answer empathically

When answering the interviewer's questions, you can practice empathy by using the STAR method: Situation, Task, Action, and Result. This will help you structure your answers and provide specific and relevant examples of your skills and achievements. You can also use empathy to align your answers with the company's values and goals, by showing how your skills and experiences match their needs and expectations. You can also use empathy to express your motivation and enthusiasm for the role, by showing how it aligns with your career aspirations and personal values.

5 How to handle feedback empathically

After the interview, you can practice empathy by handling feedback positively and constructively. You can thank the interviewer for their time and feedback, and express your interest and excitement for the role. You can also ask for their contact details, and send a follow-up email within 24 hours, to reiterate your appreciation and interest. You can also use empathy to reflect on your performance and learn from your mistakes, by identifying your strengths and weaknesses, and seeking ways to improve them.

6 How to practice empathy daily

Empathy is not only a skill for interviews, but also for everyday life. You can practice empathy daily by being more mindful and aware of your own and others' emotions, thoughts, and behaviors. You can also practice empathy daily by being more open and respectful of different perspectives, cultures, and backgrounds. You can also practice empathy daily by being more supportive and compassionate of yourself and others, especially in times of stress or conflict.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?