How can machine learning improve multi-channel attribution modeling?

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Multi-channel attribution modeling is the process of assigning credit to different marketing channels that influence a customer's decision to convert. It helps marketers measure the effectiveness and ROI of their campaigns across various touchpoints and optimize their budget allocation. However, traditional attribution models, such as last-click, first-click, linear, or time-decay, have some limitations. They are based on predefined rules and assumptions that may not reflect the complex and dynamic customer journey. They also do not account for external factors, such as seasonality, competition, or user behavior, that may affect the conversion rate. This is where machine learning can help. Machine learning is the application of artificial intelligence that enables systems to learn from data and improve their performance without explicit programming. In this article, we will explore how machine learning can improve multi-channel attribution modeling in four ways: data integration, feature engineering, model selection, and model evaluation.

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