How can you manage difficult conversations with physicians?

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As a patient advocate, you may encounter situations where you need to communicate with physicians who have different opinions, perspectives, or expectations than you or your client. These conversations can be challenging, stressful, or even confrontational, especially if they involve sensitive topics such as diagnosis, treatment options, prognosis, or end-of-life care. However, by applying some strategies and skills, you can manage these difficult conversations more effectively and constructively. Here are some tips to help you prepare, conduct, and follow up on these conversations.

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