How can you provide emotional support to those affected by a crisis?

When someone is going through a tough time, you can help by being a good listener and showing that you care. Let them talk about their feelings without judging and reassure them that it's okay to feel the way they do. Avoid saying things like "it could be worse" or comparing their situation to others. Instead, offer practical help and encourage them to take care of themselves. If they're open to it, share information about support services or professionals who can assist. Checking in on them regularly and being patient throughout the healing process is important. Just being there and understanding without pushing advice can make a big difference.

Beeing compassionate understanding other person’s situation, without expecting much explanation! Respect - Not to judge the person from this/her bad times, instead provide them that comfort zone and help them to recover!

Understanding that the crisis people are going through changes the way they see the world is crucial to avoid making grotesque gaffes. The ideal is to listen more and talk less, in line with the saying that we have one mouth and two ears. Entender que a crise que as pessoas estão passando muda a maneira como elas veem o mundo é crucial para não cometer gafes grotescas. O ideal é ouvir mais e falar menos, na moda do ditado de que nós temos uma boca e dois ouvidos.

I know from experience that to be the best help to someone going through tough times is to listen; however, to be able to listen, we must first get them to talk, and that can be the toughest thing. We need to make sure that no topic is off limits, that we are empathetic and also that we are authentic. Only then will they feel they can open up, and that leads to listening. Final thought - unless we can honestly say it, avoid "I know what you are going through" as there is nothing worse than them thinking "no way, no you don't".

You can offer a listening ear, express empathy, and validate their feelings. Encouraging open communication and providing reassurance can help them feel supported during challenging times.

Listening attentively without judgment, allowing individuals to express their feelings and concerns. Again, showing understanding and empathy by acknowledging their emotions and validating their experiences.

Firstly we need to understand that if someone is affected or tensed then how would he/she will be feeling. To make him/her feel better we should hold their hand and give them assurance that it's alright. No need to worry and take stress more. If possible give them a gentle hug and pamper them. Most of the time, they only need someone who can listen to them not one who can give them solution. Just listen them.

The best way to behave on those situations is to listen and respect other feelings. Therefore, let the person speak and verbalize all content it have and only help after it ask for or it has finished the saying.

The calming voice. Listening as they share their feelings and needs, acknowledging the feelings and responding (when there is a moment). Not offering advice unless asked. Just being attentive and present as they share

É interessante notar como associamos presença e atenção com aconselhamento. Também pode ser, mas permanecer ao lado, às vezes sem dizer nada, só como um apoio, gera mais empatia e segurança do que muitas palavras. Escutar atentamente também é uma ferramenta bastante eficaz. Muitas vezes as pessoas não verbalizam por medo de julgamentos e pré conceitos. Seja presença e seja atenção.

Leaders asking how they can help someone at times like this can instigate a powerful moment of realisation. Sometimes people are unsure of what they need and by being asked this question allows them to consider practical solutions. Talking through these together gives them the opportunity to momentarily gather their thoughts and emotions to create some order and control which supports positive action during times when things feel out of control. An empowering moment can be a transformational trigger in their approach to the challenges they face.

While discussing with any needy people encouraging them to tell more about the situation at their end and can acknowledge and validate their feelings of sadness by saying things like, “ I know this is such a hard time for you” and sometimes you don’t need to say much at all. “I’m here for you”, is a simple way to show your support towards them.

Of course, all depends on context and specific situation. However, it is important not to forget as an additional thought: even in a crisis or a difficult situation, there is not only ‚the crisis‘. Depending on the situation, being helpful and supportive can also mean allowing and offering distractions and other perspectives. Ultimately, we want to be careful not to unnecessarily ‚feed the crisis‘.

It’s also important that you’re available whenever they need you. Always let them know which form of communication they can reach you the easiest and quickest. I would also say try to frequently check in on them and see what they might need to be active every day. Just be the individual they can always count on and lean on. Lastly, let them know what you’re able and aren’t able to help them with, as they might be in a state where support is needed quickly and you might not be able to help or support.

I agree that we shouldn't assume the wants of people affected by crisis or pressure them to act or feel a certain way. They should be allowed to grief and express their feelings. Yet, it's essential to recognize that, due to the trauma of the crisis, they might struggle to make logical decisions independently. Consequently, it becomes our responsibility to ensure they receive the necessary support during this challenging time. Even if it requires a little bit of pressure to make them see the importance of seeking help to deal with the traumatic event.

Recognising your own capabilities and opportunities to support someone is essential to enable you to be there for them in the best way possible. When there are elements that are out of your remit, gentle suggestions pointing them towards other resources can encourage them to seek additional help and options knowing they have your unwavering support. It also allows them to consider and explore the situation with a different perspective. This is important and fulfilling for all involved as positive action can take place following these conversations with everyone knowing their role in bringing people/resources together in the best way possible.

Share relevant and accurate information about the crisis. Knowledge can empower individuals and alleviate some of the anxiety associated with uncertainty.

What I've learned is that we cannot solve everything. We have to be honest within ourselves on what we can and cannot do. Don't be afraid to ask for help from colleagues and even share resources.

Sometimes we are called into helping someone through a crisis while we ourselves are depleted. It’s important to manage our own emotions, and recognize when we need to delegate task related to the crisis to someone else so that all are well accommodated during the more presented need at that moment. I recall a time when I was so exhausted while responding to a crisis call. I missed an opportunity to really be emotionally present in the moment with my client because I was beyond tired. It would have been best for me to ask a colleague to assist where I felt too exhausted. Only when we ourselves are attentive to our own human needs, can we better serve others in theirs.

If you have done what is it within your knowledge and your power. You can also remember that you are also human, whit all the complex that, that holds. So be aware of your limits for your own help, and remember everyone can do something, but you don have the power or control of everyone or everything.

I think an organisation need to recognise that everyone will have moments in life where they will need flexibility and support from their employer. We live in a technology era, where most jobs we can be a bit flexible on schedules. I went once through a crisis, which involved having to speak with authorities within the 9-5 bracket. If my employer wouldn't have been flexible with me having to take those calls, I would have really struggled to exit that crisis.

Approach them to see if they would like to share their crisis. Subsequently, offer them support if they wish to seek without undermining their ability to bounce back. Have conversations periodically to keep them going against the tide and celebrate their small wins, in this journey. Eventually, sum it up by saying...... "This time shall also pass......"

Flexibility with your team and adapting your strategies on the fly has never been more important. Businesses speak about being flexible and adaptable due to the fast-paced market changes, but in reality, we should be twice as eager to change or pivot to help our team go through an internal crisis. Finding the right members for your team is only the first step, helping each other through rough times is what makes you a team - make it feel as such, it doesn't require much, just being more human and emotionally aware from time to time.

In this field of work, we can be prepared for things. As a professional, we have to be okay with shifting things around to meet the need of others. For an example, if you have a planned activity for a client and the client wants to talk about something else, follow along with them. With you doing this, you are helping them and strengthen the relationship.

One thing I have found helpful on flexibility and adaptability on the disposition of people in crisis is by giving them reasons to never give up and be resolute in dealing with pressure that comes along with crisis management. Creating a workable framework to achieve set goals and dreams despite passing crisis demands one to be consistent

In the professional landscape, maintaining a positive and hopeful outlook is a transformative mindset. As a advisor, I've navigated challenges involving pain and injustice. It's imperative not to linger in negativity but rather channel those emotions into constructive avenues. Celebrating achievements, inspiring hope, and seeking meaning in our endeavors fosters resilience. This not only fortifies our professional well-being but also cultivates a culture of optimism and progress. By finding purpose and gratitude in our work, we not only elevate our individual contributions but also inspire a collective drive toward positive change in our field…our life!

One thing I’ve found helpful is navigating life and its challenges so we can pinpoint where the pain, suffering, and injustice are. It’s not dwelling on negativity rather than creating a positive mindset. Also, navigating and stating positive emotions and accomplishments can really help you or others. Showing gratitude in both situations (negative or positive) would make a difference. Think about it as a reflection or a philosophy to promote uplifting environment.

One thing I have found helpful in navigating life is to remember that nothing is permanent be it your success and failure, happiness or sadness!! Everything changes with time, so stay humble, positive with gratitude!

One critical thing that those affected by crisis in any form need is positivity and hopefulnes. Tuning the minds of these individuals to be positive about their life, letting them know that having a life after crisis gives an absolute positive grounds for them to start something meaningful again. Starting all over again means a lot and much better than losing your life during crisis. Once a positivity mindset is made up, these individuals then get the hope as well as the courage needed to build an attitude towards fixing any challenges cause by crisis. A hopeful individual thus nothing in dismay rather in strong desire for a positive end results. Positive and hope minds seeks nothing but ground breaking solutions to problems (crisis).

During times of crisis, maintaining a positive and helpful mindset can play a crucial role in supporting individuals who are going through challenging experiences. By embodying positivity and offering assistance, we can inspire hope, promote resilience, and contribute to the overall well-being of those in crisis.

In my experience a combination of all 7 perspectives are needed. It is important to be patient, to listen attentively, to be honest about what is within your capabilities needed to support someone. It is imperative that you set boundaries and not over promise what you are able to do.

In times of crisis, emotional support is a beacon of resilience. It's about embracing empathy as a guiding light, understanding the depths of others' experiences, and offering a safe harbor for emotions. Through genuine presence, validating their feelings, and encouraging hope, we cultivate a shared humanity that sustains us through the storm.

I've found it helpful to keep the person going through a crisis in a somewhat normal atmosphere because what that person mostly wishes for is normality.

By helping them to learn meditation and yoga and help them to go within themselves and get in touch with their inner self which is peace and joy

I agree that all six of these subjects are crucial. However, I believe that in times of crisis, we should not only consider those who are/can be in the field or in direct contact with people going through the crisis as the support mechanism. Because even just being seen by people who are not there at that moment is important. We live in the age of technology and we can hear news from all around the world, and these news unfortunately include crises. Reacting to those news, sharing our support just through our words, saying that we stand with them, maybe even saying that we're sorry for what happened can be crucial.