How do you become a ticket inspector?

1 Education and training

There is no formal education requirement to become a ticket inspector, but you will need a good level of English and maths, as well as some customer service experience. You will also need to pass a medical exam, a background check, and a drug and alcohol test. Most employers will provide on-the-job training, which may include learning about the ticketing system, the transport regulations, the health and safety procedures, and the conflict management techniques. You may also have to complete a certificate or diploma in public transport or revenue protection, depending on the employer and the region.

3 Career prospects

As a ticket inspector, you can expect to earn between £18,000 and £25,000 per year, depending on the employer, the location, and the experience. You may also receive benefits such as travel discounts, pension, and uniform. You can advance your career by taking on more responsibilities, such as supervising or training other staff, or by moving into other roles, such as station manager, customer service manager, or transport planner. You may also have the opportunity to work in different sectors, such as rail, bus, tram, or ferry.

4 Challenges and rewards

Working as a ticket inspector can be both challenging and rewarding. Challenges may include dealing with difficult or hostile customers, working in stressful or dangerous situations, such as overcrowding or delays, working long or irregular hours, and working in different weather conditions. However, there are also rewards, such as helping customers and providing a good service, travelling and seeing different places and people, enforcing the rules and ensuring the safety of the transport system, and learning new skills to develop your career.