How do you ensure clear communication with remote interviewees from different time zones?

2 Clear Scheduling

Once you are aware of the time zone differences, communicate clearly about the proposed interview time. Specify the time zone when sending out the invitation and consider using a universal time format like Coordinated Universal Time (UTC) to avoid confusion. Confirm the time verbally or in writing and send a calendar invite as well. This will help ensure that both you and the interviewee have the correct time noted, minimizing the risk of missed or late starts to the interview.

3 Communication Tools

Choose communication tools that are reliable and accessible for both you and the interviewee. Video conferencing platforms are popular for remote interviews; however, ensure that the platform you choose is one that the interviewee is comfortable using. Prior to the interview, send instructions or links to any necessary software or applications. Conduct a test call if possible to troubleshoot any potential technical issues in advance.

4 Follow-Up Confirmation

A day before the interview, send a follow-up message to confirm the appointment. This message should reiterate the interview time with the specified time zone, and it can serve as a gentle reminder for the interviewee. It's also an opportunity for them to raise any last-minute concerns or questions about the interview process. This step helps to solidify the interview schedule and shows that you value their time and participation.

5 Contingency Planning

Despite best efforts, sometimes things go wrong. Have a contingency plan in place for missed connections or technical difficulties. Provide the interviewee with a secondary method of contact, such as a phone number or an alternative video link. Let them know ahead of time what the procedure will be if there is an issue connecting. This preparation demonstrates professionalism and helps to alleviate stress on the day of the interview.