How do you protect your clients' rights?

At Semrush, candidates are not just potential employees—they are our clients. As the Head of Global Recruitment at Semrush, I am proud to say that we take our commitment to protect our candidates' rights as seriously as we do for our valued customers. We believe in providing equal opportunities to all candidates, regardless of their race, gender, age, sexual orientation, disability, or any other protected characteristic. Our recruitment processes are designed to be fair and unbiased. They ensure that each candidate has an equal chance to demonstrate their skills, experience, and potential. It goes without saying that we strictly adhere to local and international anti-discrimination laws to preserve the inclusive environment.

Transparency is a cornerstone of our recruitment process. We take care that candidates are fully informed about the job requirements, evaluation criteria, and the overall recruitment timeline. We are committed to clear and honest communication, and we encourage candidates to ask questions and seek clarifications at any stage of the process. This transparency helps candidates to make informed decisions and guarantees them a positive candidate experience. We understand that job hunting can be a challenging and emotional process. Therefore, we are committed to providing only constructive feedback to candidates after interviews. Our feedback is aimed at helping candidates improve and grow, whether they are selected or not.

I have found a good way to inculcate continuous improvement is to go through external audits like ISO. It forces an organisation to reflect on their practices and with the focus on record keeping it bearings in an opportunity to reflect and helps in improving business processes.

Protecting the personal data and privacy of our candidates is of highest importance. Naturally, we adhere to data protection regulations, such as the GDPR, to ensure that candidates' information is handled with care and confidentiality. Our systems and processes are designed to safeguard candidates’ data, and we provide candidates with clear information about how their data will be handled during the recruitment process. During interviews, we always maintain a respectful and inclusive atmosphere. Our recruiters are trained to avoid asking inappropriate or discriminatory questions. We focus on assessing candidates' qualifications, skills, and cultural fit for Semrush rather than personal attributes.