Leading a doubtful team of professionals, how can you earn their trust and credibility?

Ser empático também faz parte da jornada profissional. Para lidar com pessoas, é necessário gostar delas, e para liderar é necessário amar. Amar significa entender que as pessoas são seres racionais, mas também emocionais. Se você souber diferenciar entre esses dois aspectos, saberá os próximos passos. Simples assim!

Earning trust in a doubtful team requires understanding their concerns and showing genuine care. Acknowledge their feelings, actively listen, and communicate transparently. Consistently deliver on promises, involve them in decision-making, and recognize their contributions to build credibility and trust.

Show genuine concern for your team members' feelings and challenges. Listen actively and acknowledge their doubts without being dismissive. This helps in building a connection and demonstrating that you care about their well-being and opinions.

Many leaders feel self-conscious about their communication skills. They want to become better speakers. They want to become more persuasive. They want to think quicker on their feet. There’s nothing wrong with wanting to improve those competencies. But if you want to improve your communication skills as a leader, the most impactful thing you can do—by a long way—is to become a better listener. That is because for most people to hear you, they first need to feel heard by you.

Ao lidar com ceticismo na equipe, é essencial mostrar empatia. Coloque-se no lugar dos outros para compreender suas preocupações e pontos de vista. Escutar ativamente e reconhecer seus sentimentos demonstra que você valoriza cada indivíduo, não apenas sua função. Essa conexão humana pode romper barreiras e estabelecer uma base de confiança. Lembre-se, confiança é algo que se conquista por meio de interações empáticas e consistentes que mostram apreço pelo bem-estar e pelas contribuições da equipe.

To earn trust and credibility with a doubtful team, practice transparency by openly sharing your decisions, plans, and the rationale behind them. Encourage questions, admit mistakes, and communicate honestly about challenges and successes. This fosters a culture of openness and mutual respect.

When leading a skeptical team, openly share the challenges and limitations you encounter. Explain your decision-making process and the rationale behind your actions. This openness demonstrates respect and honesty, helping the team understand that nothing is being concealed. It also provides a clear view of the bigger picture, showing how their roles align with team objectives, thereby empowering them and alleviating doubts about your leadership.

Transparency is fundamental to building trust within a team. As a leader, it's essential to clearly communicate your goals, expectations, and vision. Be open about challenges the team may face, and don’t shy away from discussing uncertainties or changes that might arise. Transparency includes sharing both positive news and setbacks. When your team sees that you are honest about the current situation and future possibilities, it builds a sense of trust and alignment. Importantly, transparency fosters openness, encouraging team members to voice their concerns or ideas without fear.

One problem when trying to build trust as manager is that demonstrating your competence can easily come across as demonstrating another person’s incompetence even if that wasn’t your intention at all. Are you accountable for your team members’ performance? Of course. Does that mean you need to correct every little mistake that they make? Not at all. Don’t be the manager who asks the designer to change the color of a website button or makes spurious edits in the content writer’s copy to achieve a marginal improvement that most likely only you can see. Don’t be the manager who holds people accountable to expectations that have never been clearly articulated. And most importantly,don’t be the manager whose first impulse is to assign blame

A transparência é fundamental para construir confiança. Ao liderar uma equipe cética, é importante ser claro sobre os desafios e restrições que você enfrenta. Explique seu processo de tomada de decisão e os motivos por trás de suas escolhas. Essa franqueza demonstra que você não está escondendo informações e que valoriza a honestidade. Além disso, permite que a equipe entenda o panorama geral e como suas funções são essenciais para os objetivos da equipe, o que pode fortalecer seu engajamento e reduzir as dúvidas sobre sua liderança

To earn trust and credibility with a doubtful team, demonstrate your competence by consistently delivering high-quality work and making informed decisions. Share your expertise openly, show reliability in meeting deadlines, and address challenges proactively. Your proven skills and transparency will build confidence in your leadership.

The difference between competence and incompetence is demonstrated in actions. Work constantly on improving your skills so you can stay on top of your game.

Sua equipe precisa confiar na sua capacidade de guiá-los ao sucesso. Para conquistar essa confiança, mostre sua competência através do seu conhecimento, experiência e ações decisivas. Esteja sempre atualizado sobre as tendências do setor e esteja preparado para liderar pelo exemplo, demonstrando que você consegue enfrentar as pressões da liderança. Uma equipe respeita um líder que age, não apenas fala. Quando sua equipe vê sua experiência em prática, a confiança deles em sua liderança cresce. Como você demonstra sua competência para ganhar a confiança da sua equipe? Compartilhe suas experiências nos comentários!

Demonstrate your expertise and capability in your role. Deliver on your promises and make informed decisions that positively impact the team. When team members see that you are knowledgeable and effective, it boosts their confidence in your leadership.

Aprendi que incentivar a participação é essencial. Envolva a equipe nas decisões, peça suas opiniões e valorize suas contribuições. Sua decisão, mesmo sendo executivo, líder, não é necessariamente a correta! Ao criar um ambiente colaborativo e inclusivo, você fortalece a confiança mútua. A participação ativa demonstra que cada membro é valioso e aumenta o compromisso com os objetivos comuns.

Foster a culture of collaboration where everyone's input is valued. Involve the team in decision-making processes when appropriate, and encourage diverse viewpoints. Inclusion helps build trust by showing that you respect and value each team member's contributions.

Actively encourage participation by soliciting their input and valuing their opinions. Foster an inclusive environment where everyone feels heard and involved in decision-making. This collaborative approach builds respect and trust, demonstrating that their contributions are crucial to success.

As a leader, you have a crucial part to play in setting the mood on your team. Instead of a vicious flywheel of mistrust, you can set in motion a virtuous flywheel of trust and confidence on your team by focusing on, amplifying, and reinforcing what’s going well. Of course, that doesn’t mean turning a blind eye to problems or abdicating responsibility by shying away from addressing issues promptly and constructively. But you’re doing no one—including yourself—a favor if you get too preoccupied with what isn’t going well while failing to notice—and amplify—all the positive aspects.

Involve the team in decision-making processes and actively seek their input. This not only makes them feel valued but also helps in creating a sense of ownership and commitment towards the goals. Participation fosters collaboration and trust.

To earn trust and credibility with a doubtful team, consistently recognize and celebrate their efforts and achievements. Show genuine appreciation for their hard work and contributions, which fosters a positive environment and demonstrates that you value their input and commitment.

Reconhecer o esforço e as realizações da sua equipe é fundamental para estabelecer confiança. Celebre as vitórias, forneça feedback construtivo e apoie o desenvolvimento profissional. Mostrar apreço pelos esforços da equipe demonstra que você valoriza suas contribuições. Esse reconhecimento positivo pode motivar a equipe, diminuir dúvidas sobre suas intenções e fortalecer sua credibilidade como líder comprometido com o crescimento de todos. Como você reconhece e valoriza o trabalho da sua equipe? Compartilhe suas práticas nos comentários!

To be authentic is a daily practice of letting go of who you think you’re supposed to be and embracing who you are. If you can find the authentic part of yourself and embrace it, others will follow suit.People trust those who demonstrate caring toward others.Let people see you doing what is right. It’s better to lose and do the right thing than to win and do the wrong thing.Put important things first and keep perspective. Most of what we hear is opinion and perspective, not facts and absolute truth. Keep that distinction in mind to build credibility.

Construye Relaciones Individuales: Dedica tiempo a conocer a cada miembro del equipo individualmente para comprender mejor sus fortalezas, debilidades y motivaciones. Organiza reuniones individuales regulares para hablar sobre sus objetivos, preocupaciones y expectativas.

Acknowledge and appreciate the hard work and contributions of your team members. Publicly recognize achievements, and provide constructive feedback when necessary. Recognition motivates the team and reinforces the positive behavior that you want to see more of.

Be consistent in your actions, decisions, and communication. Inconsistency can create confusion and mistrust. By maintaining a steady approach, you show that you are reliable and that the team can depend on you.

A consistent leader is predictable, providing a sense of security for the team. When your actions are reliable, your team knows what to expect, fostering trust in your leadership. This reliability is the foundation for strong, enduring professional relationships.

Consistency in behavior and decision-making is crucial for earning long-term trust. Your team should know what to expect from you in different situations, whether it’s how you handle feedback, make decisions, or manage crises. Consistency builds a sense of security and fairness because team members can rely on your reactions to be measured and predictable. Avoid favoritism or sudden changes in direction without explanation. By being consistent in your leadership approach, you build stability, which helps to dissolve doubts over time.