A duas áreas devem estar altamente alinhadas, pois muitas ações são executadas em conjunto. Tudo pensando sempre na eficiência e na experiência que os colaboradores deverão ter.

Clear communication. If you have a vendor or team member that is IT focused Taking time the learn the nomenclature of the IT world small but meaning step to showing those in the IT orbit that you care about what they do. Building a relationship outside of the core functions of the job. People want to be seen as people. Not just a task completer. If it is part of your portfolio of work. Read, stay current on trends and emerging tech. Leverage AI to assist, in automation, task management etc.

Yes, I agree with what is mentioned 1. Establish clear communication Channels. 2. Implement a centralized task management system. 3. Schedule regular checkins - Daily one or two, keep it short and sweet. Human touch / personal touch plays important role in IT support and facility maintenance. Talking to customer and thanking them for giving opportunity plays very pivotal role, because IT support and facility maintenance is more of a human science than rocket science

Coordinating IT support with facility maintenance is a common challenge due to silos, overlaps, communication breakdowns, and lack of visibility. Solutions include using an integrated workplace management system, shared processes, regular meetings, cross-training, a centralized help desk, and focusing on preventative maintenance. These strategies can improve efficiency, reduce downtime, and enhance occupant satisfaction.