What do you do if library professionals resist adopting new technology in their work?

1 Understand Fears

It's essential to acknowledge the fears and concerns library professionals might have about new technology. These worries can range from job security to the apprehension of mastering new systems. By engaging in open dialogue, you can ascertain the specific issues at hand and work towards addressing them. Empathy goes a long way; showing that you understand their perspective can help in easing the transition and fostering a supportive environment for learning.

2 Offer Training

One of the most effective ways to alleviate resistance is through comprehensive training programs. By providing hands-on learning opportunities, library staff can become comfortable and proficient with new technology. Ensure that these training sessions are accessible, relevant, and paced appropriately for different learning styles. Remember, confidence in using new tools comes from understanding how they work and the benefits they bring to daily tasks.

3 Highlight Benefits

Emphasizing the positive impact of new technology on library services can shift the focus from fear to opportunity. Illustrate how these changes will streamline operations, improve user experience, and expand the library's capabilities. When staff understand the tangible benefits, such as saving time or enhancing the collection's accessibility, they're more likely to embrace the changes.

4 Encourage Champions

Identify early adopters within your team who are enthusiastic about the new technology and empower them to become champions for change. These individuals can share their positive experiences, offer peer support, and act as role models for their colleagues. Their advocacy can create a ripple effect, encouraging others to follow suit and adopt a more open mindset towards the change.

5 Implement Gradually

Introducing new technology doesn't have to be an all-or-nothing approach. Implementing changes gradually allows staff to adjust at a comfortable pace. Start with pilot programs or phased rollouts to test systems and gather feedback. This approach not only eases the transition but also demonstrates a commitment to making sure the technology fits the needs of both staff and patrons.

6 Provide Support

Ongoing support is crucial for ensuring that library professionals feel equipped to handle new technology. Establish clear channels for assistance, whether it's through a help desk, regular check-ins, or additional training sessions. Knowing that help is readily available can reduce anxiety and encourage staff to tackle challenges confidently.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?