What do you do if your patient advocacy tools are not achieving the results you want?

When our patient advocacy tools fall short of expectations, it's essential to first identify why they're not effective by analyzing feedback from patients, caregivers, and healthcare professionals. Utilizing both reactive and proactive strategies allow you to better understanding the root causes of disparities as well as plan to adjust tools accordingly. Additionally, maintaining ongoing dialogue with our audience helps us stay proactive, continuously adapting our tools to meet evolving needs and ensuring they remain effective. This approach not only rectifies immediate issues but also strengthens our strategies for sustainable, long-term success in patient advocacy.

From what I've seen, when our patient advocacy isn't hitting the mark, going back to the drawing board and really listening to feedback makes all the difference. I've learned to regularly check in with both patients and other healthcare folks to see what's working and what's not. Tweaking our approach based on what people actually say has been key. It's all about staying open and ready to change things up to get better results.

We're constantly re-evaluating our approaches to patient advocacy at Array Insights. If your patient advocacy tools aren’t hitting the mark, start by evaluating the situation 🔍. Identify the root causes: Is it due to a lack of information, resources, or support? Communication issues? Policy, system, or legal complications? 🤔 Asking these questions can pinpoint areas needing improvement 🎯. Use tools like SWOT analysis, SMART goals, and feedback surveys to deepen your understanding and strategize improvements 📊. This initial assessment is crucial for turning challenges into actionable steps forward 🚀.

At Array Insights, we recommend a strategy of continuous innovation. When traditional patient advocacy tools fall short, exploring new methodologies is key. Use new technology to help tailor communication to each client's unique needs, and seek out the latest RWE and data to support your case, and try out new skills. This dynamic approach ensures your advocacy remains effective and impactful, enabling you to overcome challenges and achieve the best outcomes for patients.

Evaluation is a great tool at every stage of a process. We can reflect on our own performance, strengths, and weaknesses as a patient advocate and identify areas for improvement and further apply new tools amd methods to increase good results.

Si nosotros no estamos bien, no nos sentimos con fuerzas, no podemos ayudar/apoyar a otros. Ser una voz, no significa que no puedas caerte o mostrar tus miedos y debilidades. Celebra y comparte cuando estés bien, pero no temas compartir y llorar con los demás.

Measuring and evaluating your advocacy efforts is the best way to understand what is working and what is not so you can adjust your strategy and optimize your campaigns for success. Also, building an informed, fully up-to-date, briefing or report on your successes that is likely to get shared around your organization, is one of the most visible parts of your job to higher-ups and peers. An effective report helps show your department’s value and the ROI behind your team’s work.