Learn about the latest FM contract management trends and how they can help you keep your facilities running smoothly and efficiently.

Organizations are embracing digitization within their management teams. The pandemic accelerated this trend, leading to more efficient contract processes. Oneflow, for instance, noticed increased adoption as businesses recognized the advantages of digital contract management beyond the pandemic.

What are the latest FM contract management trends to keep your facilities running smoothly?

Facility management (FM) is a complex and dynamic field that requires effective contract management to ensure optimal performance, compliance, and value for money. However, FM contracts are not static and need to adapt to changing needs, regulations, and technologies. In this article, we will explore some of the latest FM contract management trends that can help you keep your facilities running smoothly and efficiently.

1 Outsourcing and partnering

One of the most prevalent FM contract management trends is outsourcing and partnering with external service providers. This can offer many benefits, such as access to specialized skills, economies of scale, risk sharing, and innovation. However, outsourcing and partnering also pose some challenges, such as loss of control, quality assurance, and contractual disputes. Therefore, it is essential to select the right partners, define clear roles and responsibilities, establish effective communication and collaboration channels, and monitor and evaluate performance regularly.

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2 Data-driven decision making

Another FM contract management trend is using data to inform and improve decision making. Data can help you measure and benchmark performance, identify gaps and opportunities, optimize costs and resources, and enhance customer satisfaction. However, data alone is not enough. You also need to have the right tools, systems, and processes to collect, analyze, and visualize data. Moreover, you need to have the skills and culture to interpret and act on data insights. Therefore, it is important to invest in data literacy, data governance, and data integration across your FM contracts.

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F.K Arifin

Project Cost Controller | Contract and Assets Management
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Traditionally, once contracts are signed, they often end up in email folders, cloud storage, or dedicated repositories. Unfortunately, this can lead to missed milestones, revenue leakage, and strained vendor relationships. To address this, companies are turning to intelligent contract analytics and visual dashboards. These tools provide timely insights, track key trends, and highlight actionable information from contracts.

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3 Sustainability and social responsibility

A third FM contract management trend is incorporating sustainability and social responsibility into your contracts. This can help you reduce your environmental impact, comply with regulations, improve your reputation, and create value for your stakeholders. However, sustainability and social responsibility are not easy to define, measure, and achieve. You need to have a clear vision, strategy, and objectives, as well as the tools and methods to assess and report on your progress. Furthermore, you need to align your contracts with your sustainability and social responsibility goals and ensure that your partners share your commitment and values.

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Rodrigo Cesar Ueda da Luz

Facility Manager | Hard Facilities Management | Engenheiro Civil | Especialista em Gestão de Negócios e Patologias das Edificações | Palestrante | PCM
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Sustentabilidade e responsabilidade social, dois pilares do ESG, com certeza é uma das tendencias na gestão de contratos de FM. Ter parceiros que possa lhe ajudar a reduzir o impacto ambiental e cumprir as regulamentações é de vital importância.

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Bipin Saxena

Executive Director at Paramarsh Engineers Pvt Ltd
(edited)
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All the aspects defined above are important but sustainability and CSR should be embedded in the contract for long term contractual obligations

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4 Digital transformation and innovation

A fourth FM contract management trend is embracing digital transformation and innovation. This can help you automate and streamline processes, improve efficiency and quality, enhance customer experience, and generate new revenue streams. However, digital transformation and innovation are not without risks and challenges. You need to have the infrastructure, security, and compatibility to support digital solutions. You also need to have the mindset, skills, and culture to foster innovation and change. Therefore, it is crucial to plan and manage your digital transformation and innovation projects carefully and collaboratively across your FM contracts.

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F.K Arifin

Project Cost Controller | Contract and Assets Management
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Organizations are embracing digitization within their management teams. The pandemic accelerated this trend, leading to more efficient contract processes. Oneflow, for instance, noticed increased adoption as businesses recognized the advantages of digital contract management beyond the pandemic.

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5 Flexibility and agility

A fifth FM contract management trend is increasing flexibility and agility in your contracts. This can help you respond to changing needs, demands, and circumstances, as well as take advantage of emerging opportunities and technologies. However, flexibility and agility also require trust, transparency, and cooperation between you and your partners. You need to have the mechanisms and incentives to adjust and adapt your contracts as needed, as well as the feedback and learning loops to capture and share lessons and best practices. Therefore, it is vital to build and maintain strong relationships and mutual understanding across your FM contracts.

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F.K Arifin

Project Cost Controller | Contract and Assets Management
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As data privacy regulations evolve, organizations must prioritize security and data protection in contract management. Compliance with regulations like GDPR and CCPA is crucial. Companies need robust systems to manage sensitive contract data securely.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Felipe Lima

Fundador da Revista Manutenção Predial | Palestrante | Youtuber | Especialista em Manutenção Predial | Professor no Síndiconet
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O que há de mais moderno na gestão predial são as aplicações IoT, há diversos sensores integrados que auxiliam de forma eficaz a gestão predial.

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F.K Arifin

Project Cost Controller | Contract and Assets Management
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the future of contract management involves AI-driven insights, NLP-powered language understanding, digital tools, heightened security, and faster execution. By staying informed about these trends, organizations can enhance their facilities management practices and drive better outcomes.

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What are the latest FM contract management trends to keep your facilities running smoothly?

1

2

3

4

5

6

1 Outsourcing and partnering

2 Data-driven decision making

3 Sustainability and social responsibility

4 Digital transformation and innovation

5 Flexibility and agility

6 Here’s what else to consider

Facility Management (FM)

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What are the latest FM contract management trends to keep your facilities running smoothly?

1

2

3

4

5

6

1 Outsourcing and partnering

2 Data-driven decision making

3 Sustainability and social responsibility

4 Digital transformation and innovation

5 Flexibility and agility

6 Here’s what else to consider

Facility Management (FM)

Rate this article

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