Your team member's emotions are impacting their work. How can you help them improve their performance?
When emotions hinder performance, it's crucial to support your team with empathy and actionable steps:
- Address concerns with active listening, showing genuine interest in their well-being.
- Set clear, achievable goals to help them focus and gain confidence in their work.
- Encourage professional help if needed, like Employee Assistance Programs (EAPs) or counseling.
How have you supported a team member's emotional challenges at work?
Your team member's emotions are impacting their work. How can you help them improve their performance?
When emotions hinder performance, it's crucial to support your team with empathy and actionable steps:
- Address concerns with active listening, showing genuine interest in their well-being.
- Set clear, achievable goals to help them focus and gain confidence in their work.
- Encourage professional help if needed, like Employee Assistance Programs (EAPs) or counseling.
How have you supported a team member's emotional challenges at work?
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1. Have a private, empathetic conversation to understand their feelings and concerns. 2. Listen attentively, validate their emotions, and offer support. 3. Collaborate to find strategies to manage stress and improve work-life balance. 4. Offer resources or training to enhance their skills and boost confidence. 5. Set realistic goals and provide regular feedback to maintain focus and motivation.
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Se algo não está legal com qualquer pessoa que seja importante para nossa convivência, seja um individuo que ajude a dar vazão no que esta sobrecarregando esta pessoa. Faça perguntas que provoque seu interlocutor a construir um raciocínio. Ou se for o caso, apenas ouça. Só isso já pode ser libertador para seu colaborador.
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I'm reminded of the notion that we need to listen deeply and determine if the person wants to be Helped, Heard or Hugged. Then, and only then, can we move forward.
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Es importante tener atención plena con el equipo. Muchas personas enfrentan situaciones complicadas que como seres humanos es normal les afecten pero si somos empáticos, nos preocupamos verdaderamente por ellos y tratamos de ayudarles genuinamente generarán un retorno invaluable de compromiso hacia el líder como una persona que a la vez que establece las metas se preocupa por su gente.
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Just as you inspect a garden to find weeds that hinder growth, talk to your team to understand what’s holding them back emotionally. Understand if it’s personal or professional concerns, impacting them. Open communication-Schedule one-on-one conversations in a safe & supportive environment. Ask open-ended questions to understand their emotions without judgment. Provide support-Offer access to resources like counseling, mentoring, or stress management programs. Training- Provide workshops on emotional intelligence, stress management, and resilience. Be empathetic towards any concerns without being judgmental. Follow up on their progress and provide continuous feedback. Ensure that they feel valued and supported throughout the process.