Last updated on Aug 11, 2024

Your team is resistant to tech changes. How can you convince them of the importance of timely updates?

When it comes to operating systems, your team might view updates as a nuisance rather than a necessity. It's crucial to understand that resistance often stems from a fear of the unknown or a disruption to a comfortable routine. By empathizing with these concerns, you can begin to address them directly. Explain that while change can be challenging, the benefits of updated software—like enhanced security and new features—outweigh the temporary discomfort. Encourage open dialogue about what specifically worries them about the update process, and you'll be able to tailor your approach to their concerns.

1 Educate on Risks

Educating your team on the risks of outdated operating systems is key. Without updates, systems become vulnerable to security breaches, malware, and viruses that can compromise sensitive data. Explain that these risks are not just hypothetical; they can lead to real-world consequences such as data loss or identity theft. By making the dangers tangible, you can shift the perception of updates from an optional inconvenience to a critical protective measure. It's important to convey that staying current is not just about having the latest features, but about ensuring the safety and integrity of the entire system.

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Karina Belli

SAP | Governança Dados Mestres | Cadastro de Materiais | Planejamento de Manutenção | CSC | Suprimentos
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Já usamos muito a tecnologia em nosso dia-a-dia, porém nem é percebido este uso, através do diálogo continuo, sobre processos, evolução e oportunidades, conseguiremos abordar sobre atualizações oportunas que a tecnologia nos traz.

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Mansour Sahliyeh

Senior Manager for call center and Delivery Manager (Consultant)
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Risk in education refers to the potential for loss or harm that can arise from various activities, decisions, or situations within educational settings. This encompasses a wide range of factors, including physical safety, emotional well-being, academic integrity, and data security. Understanding these risks is crucial for creating a safe and effective learning environment.

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Muhammad Habib Ur Rehman

Graphic Designer at AST
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To convince a resistant team of the importance of tech updates, listen to their concerns, highlight the benefits, and provide evidence of success. Offer training, start with a small pilot, involve them in decision-making, emphasize the risks of not adapting, and celebrate early wins to build momentum.

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2 Showcase Benefits

Highlighting the benefits of timely updates can shift the team's mindset. Newer versions of operating systems often come with improved performance, enhanced features, and better user experiences. Point out that updates can streamline workflows and lead to increased productivity. Sometimes, these improvements are under the hood, like better memory management or optimized processes, which can make daily tasks more efficient. By demonstrating how updates can make their lives easier, you can help your team see the value in embracing technological changes.

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Mansour Sahliyeh

Senior Manager for call center and Delivery Manager (Consultant)
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Definition of Risk Education: Risk education involves teaching individuals about potential hazards and uncertainties they may encounter in various contexts—be it in health, finance, safety, or environmental issues. The goal is to equip people with the knowledge and skills necessary to identify, assess, and mitigate risks effectively. Types of Risks: Risks can be categorized into several types: Physical Risks: Such as natural disasters (earthquakes, floods) or accidents. Health Risks: Including diseases or pandemics (e.g., COVID-19). Financial Risks: Related to investments or economic downturns. Reputational Risks: Affecting organizations due to negative publicity or scandals.

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3 Simplify the Process

One common barrier to tech updates is the perceived complexity of the process. Simplifying the update procedure can alleviate this concern. For instance, schedule updates during off-hours or automate them to minimize disruption. If possible, provide a step-by-step guide or conduct a brief training session to walk through the process. This hands-on approach can demystify updates and give your team the confidence to handle them. By making the process as seamless and non-intrusive as possible, you can reduce resistance and encourage compliance.

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Targino Bazílio Cardoso Neto

Head de Gente e Gestão | Mestrando em Gestão de Organizações, Liderança e Decisão
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Acredito que muitas vezes as pessoas não possuíram experiências anteriores com o uso de novas tecnologias, o que as distância do desejo proativo de se atualizar. Sendo assim, acredito que o líder deve trabalhar primeira na construção de uma experiência positiva de sucesso que possa embasar e engajar o indivíduo no desejo de manter-se em atualização. Pensando na simplificação do processo, recomendo que o líder: 1. Reserve momentos de atualização com as pessoas na agenda; 2. Traga pessoas de fora ou da estrutura que possam atuar como referência no assunto; 3. Promova a oportunidade de a equipe atuar numa pequena melhoria a partir de atualização tecnológica; 4. Estabeleça a rotina.

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4 Addressing Concerns

Actively addressing individual concerns shows your team that their apprehensions are taken seriously. If someone worries about compatibility issues with existing software, assure them that testing and contingency plans are in place. For those concerned about learning new interfaces or features, offer support through training sessions or resource materials. It's important to provide reassurance that there won't be an expectation to adapt overnight and that help will be available throughout the transition. A supportive environment can make all the difference in easing the path to new technology adoption.

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5 Continuous Dialogue

Fostering an environment of continuous dialogue is crucial for managing tech changes. Encourage your team to voice their thoughts and experiences with updates, creating a feedback loop that can guide future decisions. This ongoing conversation helps in understanding the team's pulse and in making adjustments to the update strategy as needed. By showing that you value their input and are willing to adapt your approach, you build trust and cooperation. This collaborative atmosphere can transform resistance into a shared commitment to keeping your operating systems—and your team—on the cutting edge.

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Targino Bazílio Cardoso Neto

Head de Gente e Gestão | Mestrando em Gestão de Organizações, Liderança e Decisão
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Na minha experiência, as agendas de 1:1 e feedback podem ser realmente oportunas para incentivar as pessoas no caminho da atualização frente às mudanças tecnológicas, contudo, este processo deve ser concluído com um plano claro que formaliza uma espécie de acordo entre líder e liderado, visando que este último tenha uma ação clara do que aprender e como aplicar. Nosso papel, portanto, é acompanhar e potencializar o aprendizado. Na implementação de soluções de R&S por meio de IA, atuei no formato acima e tive muitos resultados.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Matthew Robinson

Information Security Analyst
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One should do sandbox testing with a lifecycle development process to test updates with critical legacy applications. Like creating a virtual machine to stimulate the environment.

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Your team is resistant to tech changes. How can you convince them of the importance of timely updates?

1

2

3

4

5

6

1 Educate on Risks

2 Showcase Benefits

3 Simplify the Process

4 Addressing Concerns

5 Continuous Dialogue

6 Here’s what else to consider

Operating Systems

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Your team is resistant to tech changes. How can you convince them of the importance of timely updates?

1

2

3

4

5

6

1 Educate on Risks

2 Showcase Benefits

3 Simplify the Process

4 Addressing Concerns

5 Continuous Dialogue

6 Here’s what else to consider

Operating Systems

Rate this article

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