You're drowning in client feedback for VR projects. How can you streamline the process to save time?

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Totally agree, would recommend your support person/team implement a ticketing system as well. Once issues are in one place they can be tracked and KPIs developed to identify performance and improvement areas. Issues with new technology can often be improved with training, videos and documentation.

It is crucial to have well-organized and centralized information to ensure that the design and development process of a virtual experience is agile and efficient, optimizing the use of resources.

As a practice in all the AR VR projects I have implemented, we have shared a feedback sheet to In all AR/VR projects I've implemented, we share a feedback sheet to track bugs. Each feedback is tagged by category: UI, User Interaction in VR, or gameplay . The project manager coordinates with the client to classify points as bugs, improvements, or new features. As a standard we would solve all the bugs, the improvement features and new features would be solved on case to case basis - where the PM would interact with the client to set priorities on this. And the new features we would deal on case to case basis, and based on the impact of the project. On an average 50% of the times this leads to a change request with the client

It is crucial to start by tackling the most challenging issues, especially those related to programming interactions and managing uncertainty in virtual reality developments.

Being realistic is really important when creating any type of software, VR is particularly susceptible to over-promise and under-deliver. However it's a balance, you need to realistically ambitious: do dangerous things carefully. De-risk banner features by making conservative concessions else where. For example hand tracking is hard, this means you may not get the best shaders to maximize UX development.

We've found that clearly outlining the project phases (pre-alpha, alpha, beta, etc.) from the outset is a game-changer. By setting expectations early about what to expect at each stage – like building the core mechanics in pre-alpha or polishing the product in beta – we've managed to significantly reduce back-and-forth with clients. It's all about giving them a clear roadmap of the development process.

Streamlining the feedback process for VR projects is essential to save time and maintain focus. Establish a structured feedback loop by creating a centralized system for collecting and organizing client input. Use tools like surveys or dedicated feedback platforms to standardize responses, making it easier to identify common themes and prioritize changes. Schedule regular review sessions to evaluate feedback in batches, rather than continuously, to prevent constant interruptions. By setting clear guidelines for how and when feedback will be addressed, you can manage client expectations and ensure that the most critical issues are tackled efficiently.