You're facing a major operational disruption. How do you decide which functions to restore first?

 if there enough data available to contain the problem and prevent it from getting passed to the next process step? If yes, contain the problem.

When dealing with a significant operational disruption, assessing its impact is crucial. Here are some approaches you can consider: ✅ Business Impact Analysis (BIA): Conduct a BIA to predict the consequences of the disruption. Gather information needed to develop recovery strategies. Identify potential loss scenarios during a risk assessment². ✅ Operational Resilience Approach: - Prioritize important business services and map their delivery. - Collect data on day-to-day functioning. - Define clear standards for operational resilience (impact tolerances). - Test the firm's ability to manage service delivery within impact tolerances in different scenarios.

First off, take a moment and gather the information you need to determine the extent and nature of the disruption and which functions/departments, systems, and processes are impacted. Make sure you consult across teams to understand the full impact and that you have viz on the resources (staff, technology, materials) needed for recovery.

A BIA (Business Impact Analysis) could be super helpful here in identifying and evaluating the potential effects of disruptions on critical business operations. There are some guidelines out there for implementing and maintaining a BIA process (ISO/TS) but methodologies aren't necessarily fixed.

underlying causes, and the desired outcome. A clear problem statement will help you determine whether it should be given immediate attention or if it can be addressed later.

To prioritizing functions when you're facing a major operational disruption, follow these steps: ✔Assess criticality based on core operations, revenue impact, and compliance. ✔Evaluate risks associated with each function. ✔Analyze interdependencies and prioritize supporting functions. ✔Consider resource availability and communicate transparently with stakeholders.

Proper resource allocation plays a critical role during operational disruptions. Here's why: 1. Allocating resources effectively ensures that critical functions continue with minimal disruption. Prioritize resources based on their impact on core operations. 2. Proper allocation reduces risk. For example, allocate skilled staff to handle critical tasks promptly. 3. Efficient resource allocation prevents wastage and optimizes costs. Allocate resources where they yield the most value. 4. Allocate resources for clear communication. Stakeholders need timely updates during disruptions.

 five steps involved in creating a communications plan are: (1) establishing goals; (2) defining key audiences; (3) identifying key messages; (4) creating a tactical outreach plan; and (5) specifying a timeline for moving forward.

You're going to need to monitor progress against objectives. So make sure these are clearly identified and set. But ensure some flexibility as new issues may arise and plans might need to be adjusted. Next, assign responsibilities to a monitoring team. Use project management tools like click up, monday.com or Jira for task tracking, communicating and setting up monitoring. This will allow for real-time alignment across teams. Set your cadence for check-ins to discuss progress and/or document issues.

Define the Problem. What is the problem? ... Step 2: Clarify the Problem. ... Step 3: Define the Goals. ... Step 4: Identify Root Cause of the Problem. ... Step 5: Develop Action Plan. ... Step 6: Execute Action Plan. ... Step 7: Evaluate the Results. ... Step 8: Continuously Improve.