American Animal Hospital Association

🌱 Culture is the Invisible Force Behind Success 🌱 Is your organization thriving, or does something feel “off”? The answer might lie in your culture. Join us for a transformative webinar with Garth Jordan, CEO of the American Animal Hospital Association (AAHA), where we’ll explore the often-unseen elements that fuel innovation, teamwork, and growth. 📅 Date: December 10th 🕛 Time: 12 pm - 1 pm MT 🔗 Register Here: https://hubs.li/Q02YPpgH0 Garth will break down what it means to create an environment where every team member can thrive. Expect actionable insights on designing structures that promote growth, collaboration, and continuous improvement. Don’t miss this chance to learn from AAHA’s own CEO and take a deeper look at how to build a culture that empowers your team.

As we gather with loved ones this Thanksgiving, we want to take a moment to recognize and celebrate the incredible veterinary professionals who dedicate their lives to caring for pets and their people. To the veterinarians, technicians, and support staff working today—thank you. Your hard work, compassion, and resilience inspire us every day, and we’re deeply grateful for the vital role you play in your communities. From all of us at AAHA, we wish you a Happy Thanksgiving filled with joy, peace, and gratitude. 🧡

Are you ready to transform how your team functions? 🌠Join expert facilitators Bonnie Price, DVM, MPH, and Rhonda Bell, CVPM. next Saturday (or on Jan 18!) to gain practical insights into role optimization, effective delegation, and more! Earn 3 hours of non-medical CE! See you next week! 👋 Register here: https://hubs.li/Q02YWkt_0

⏳ The countdown is on! Trends and JAAHA are going digital. Our digital platform will provide veterinarians with the tools and resources they need to stay up-to-date on the latest trends and best practices. 🩺 Here are some of the benefits of going digital: ⚡ Faster News Delivery: Stay informed with the latest updates, available instantly. 🎥 Enhanced Content: Explore new multimedia formats, including videos and infographics, designed to enrich your reading experience. 📱 Accessibility: Access our content on any device, anytime, anywhere. 🏆 Member Benefits: Enjoy exclusive content as part of your AAHA membership. 🚀 Digital platform coming January 2025!

Picture this: your clinic is juggling a packed schedule, emergencies, drop-offs, and endless client questions. Sound familiar? Imagine if your team could confidently triage these situations without always needing your input. Empowering your CSRs to triage isn’t just a time-saver—it’s a game-changer for patient care and client satisfaction. Debbie Boone, BS, CVPM, shares a simple yet effective formula: 👉 Train to your list 👉 Test on your training 👉 Turn your team loose From using algorithms to refining communication skills, Debbie's method gives your team the tools to independently answer client concerns while staying aligned with your practice's protocols. The best part? A trained team means happier clients, less stress for veterinarians, and better outcomes for pets. Learn how to create triage algorithms, improve CSR communication, and implement this approach in your practice. Dive into the full article for tips, tools, and training resources: https://hubs.li/Q02Z9ZSm0 📣 What’s your approach to training CSRs to triage effectively? Share your experiences or favorite tools in the comments below!

🌟 The future of veterinary medicine depends on adaptability and resilience. 🌟 The AAHA Community Care Guidelines are here to help veterinary teams navigate the ever-evolving challenges of our profession. From shifts in how we practice to the need for creative solutions, these guidelines provide actionable insights to support: ✅ The well-being of veterinary professionals ✅ The mental health of teams ✅ The health and care of our patients Now more than ever, these guidelines are a resource for doing the best we can, no matter the circumstances. Discover innovative approaches and practical advice to make a difference for your team and your patients. 🔗 Explore the guidelines today: https://hubs.li/Q02YVFrM0

Struggling with HR challenges? We've got a webinar for you! Managing a veterinary team isn’t easy—but you don’t have to do it alone. Join us on December 4th, from 12 pm - 1 pm MT, for a power-packed, interactive webinar: Back to Basic HR – 5 Common HR Issues with HR expert Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP. In just one hour, we’ll dive into five of the most common HR challenges: recruiting, retention, motivation, communication, and training. You’ll leave with actionable strategies to build a stronger, happier team. 💡 What you’ll gain: ✅ Solutions for communication breakdowns ✅ Tips for hiring and retaining top talent ✅ Tools to inspire your team and enhance training Seats are limited, so don’t miss out on this opportunity to strengthen your leadership and make your practice thrive. ➡️ Register now: https://hubs.li/Q02YPckL0

What makes an effective veterinary leader? It’s all about team building, communication, and financial management. The Veterinary Management Institute (VMI) helps practice owners and managers tackle these challenges with a 5-month executive-level program. Enroll by December 2 for discounted pricing. Learn more here: https://hubs.li/Q02VTgtt0

📚 Expand your veterinary knowledge with new reads from the AAHA Store! Whether you're a seasoned practice manager, a vet navigating pregnancy, or a practice owner seeking insurance clarity, these new titles are tailored to support every member of your team: ✨ Pregnancy and Postpartum Considerations for the Veterinary Team by Emily Singler, VMD Addresses workplace risks like radiation, zoonoses, and mental health challenges during and after pregnancy. Offers science-based insights, personal anecdotes, and practical advice for navigating pregnancy and the fourth trimester in veterinary medicine. ✨ Protecting Your Veterinary Practice: Proven Insider Insurance Secrets Every Veterinarian Must Know by Bill Butler Decode the complexities of veterinary insurance with expert advice designed to ease stress and ensure you're covered. ✨ Practice Made Perfect: A Complete Guide to Veterinary Practice Management, Third Edition A must-have for practice managers of all experience levels, covering everything from basic operations to advanced management strategies. These resources are more than books—they’re tools to help you grow, protect, and thrive in your career. 🛒 Visit the AAHA Store to add these to your professional library today: https://hubs.li/Q02YQyTV0..

Antibiotic Awareness Week: Fighting Antimicrobial Resistance Takes All of Us Antimicrobial resistance is one of the greatest threats to animal and human health—and veterinarians play a critical role in addressing it. The 2022 AAFP/AAHA Antimicrobial Stewardship Guidelines are here to support you with: 🔑 Actionable strategies for common clinical scenarios 🔬 Smart use of diagnostics and therapeutic alternatives ⏳ Techniques like “watchful waiting” to minimize unnecessary antibiotic use 📢 Client education tips for promoting judicious use By embedding stewardship principles into daily practice, we can optimize treatment outcomes, limit resistance, and protect public and animal health. 📘 Access the guidelines: https://hubs.li/Q02YQ8c_0