The difference between a good stay and a great one often lies in the details 🏨✨ Guest experience should be at the heart of all you do and these 4 simple yet powerful tactics can elevate every guest interaction: 💜 Pre-Arrival Engagement: Start building relationships before the guest even steps foot on your property. Proactively addressing their needs sets the stage for a memorable stay! 💜 Personalization: From remembering guest preferences to anticipating their needs– small touches like greeting them by name or offering thoughtful amenities are small but impactful gestures. 💜 Empathy and Authenticity: Equip your team to approach every interaction with empathy. A genuine connection with guests, especially in times of conflict, can turn a challenging moment into a positive experience. 💜 Exceptional Service: Ongoing training and support are key to empowering your team to exceed expectations. By encouraging personal development and offering opportunities like mentorship programs you can continue to foster special moments of hospitality! When 80% of hotel revenue comes from repeat guests, the impact of well-executed hospitality is more than just a feel-good moment. Use these strategies as the foundation for lasting loyalty and business growth 💪 #Hospitality #GuestExperience
Actabl
Hospitality
The first integrated BI, operations, and labor solution in hospitality.
About us
We are Actabl. We’re combining four leading hospitality technology solutions, ProfitSword, Hotel Effectiveness, ALICE, and Transcendent, and building the first and only integrated business intelligence, labor, and operations solution in the industry.
- Website
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actabl.com
External link for Actabl
- Industry
- Hospitality
- Company size
- 201-500 employees
- Type
- Privately Held
- Founded
- 2022
Employees at Actabl
Updates
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Implementing new technology in 2025? Change isn’t easy but we've always got your back! Use these strategies to gain buy-in and make sure it sticks! ⤵️ Here's what you need to know: https://hubs.li/Q030pyjD0 #HotelTech #Hospitality #HotelOperations
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✨ Happy New Year! ✨ As the doors to 2025 open, we’re raising a toast to the incredible #hospitality teams who make an incredible impact on this special industry. Here’s to a year of thriving hotels, joyful guests, and big wins across the board! From the Actabl team to yours–may 2025 be your best year yet 🥂
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📊 Hospitality labor trends shaping 2025! 🏨 55% of room attendant positions turn over within the first 90 days, highlighting the need for stronger retention strategies 🏨 Wages for management roles are growing, reflecting the increasing demand for skilled professionals in a competitive market 🏨 Overtime is making a comeback! The demand for longer-standing employees to have more overtime is rising, which is ideal as full-time staff are more familiar with your hospitality standards and are more reliable Download the full report: https://hubs.li/Q030wfC80 #LaborReport #HotelLabor #HotelOperations
2024 Hospitality Labor Report | PerfectWage by Actabl
info.actabl.com
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Got 60 seconds? Hit play to hear how Hotel Effectiveness impacts the bottom line for Twenty Four Seven Hotels and why Jack B. Paul, Executive Vice President of Operations, refers to it as a GMs best friend 💜 These are the stories that fuel us! We love seeing our customers win💪 #HotelEffectiveness #HotelLabor #LaborManagement #Hospitality #HotelTech
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🎆 New Year, New Job? We've got plenty of room! 🌟 Product Owner 🌟 Senior Product Manager 🌟 Director of Product, Labor 🌟 HR Business Partner 🌟 Senior DevOps Engineer 🌟 Sales Account Executive 🌟 Principal Software Engineer 🌟 Account Manager 🌟 Director of Product, BI 🌟 Implementation Advisor Explore our openings and come join the fun: https://hubs.li/Q030nc6y0 #Hiring #Hospitality #HotelTech #HiringNow
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Looking to elevate your preventive maintenance game in 2025? Psst… here’s something that can help 👀 We’re revealing how to streamline your maintenance program, keep your team accountable in real-time, and enable continuous commissioning for energy savings. 🛠️ Here’s your guide: https://hubs.li/Q030ncjn0 #HotelOperations #AssetManagement #PreventativeMaintenance
Achieving Operational Excellence: The Transcendent Advantage of Configuring, Scheduling, and Validating Maintenance Work
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Happy Holidays from Team Actabl! ☃️❄️ As we celebrate this festive season, we want to send our warmest wishes to you and your loved ones. May this time be filled with joy, peace, and unforgettable moments. Thank you for your continued trust in Actabl to help bring your hospitality vision to life! Wishing you a season full of holiday cheer, yummy food, and special moments of hospitality ✨ #Hospitality #Hoteliers #TeamActabl
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Hoteliers, let’s spread some holiday cheer! 🎄 With a younger workforce stepping into leadership roles, now is the perfect time to share the gift of your wisdom. What’s the best advice you’d give to first-time general managers? 💭 Chime in below! #HospitalityLeadership #GeneralManagers #Hospitality
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🤫 The truth behind balancing automation and the human touch in hotels… Automation doesn’t mean losing the warmth that defines hospitality. In fact, when done right, it enhances it! Imagine having tools to handle repetitive tasks, freeing your team to focus on creating unforgettable guest moments—like knowing exactly what a guest needs before they even ask. You don't have to imagine! Here's what you need to know: https://hubs.li/Q030w6Rs0 #Hospitality #HotelTech #GuestExperience #HospitalityTechnology