Adventure Park Insider

Looking for some lighthearted entertainment while traveling this holiday season? Our Park Spy articles are filled with funny questions, witty answers, and practical advice that might just improve your customer service approach. Check them all out here: https://lnkd.in/gzH2EX_G

In late September, Hurricane Helene caused devastating flooding across the western North Carolina mountains, severely affecting aerial adventure operators and vendors in the region. We spoke with operators about the tragic impacts and their recovery efforts. In part I, we heard from French Broad Adventures, The Gorge, and The Adventure Center of Asheville: https://lnkd.in/g2vJ66sx Part II includes stories from Navitat Canopy Adventure, Sky Valley Zip Tours, and Challenge Towers / High Gravity Adventures: https://lnkd.in/g-Z99e-i

"You must care about your staff if you expect them to care about your park or program (and come back next season). Your staff play a large role in helping your guests have fun; there might be no better way for you to show your staff that you care about them than to help them have some fun, too." Read more: https://lnkd.in/dciVEz6x #APIarchives

Park Brief: Three operators share their experiences from the horrific flooding that ripped through the western North Carolina mountains in late September. Read more: https://lnkd.in/g-Z99e-i

“Outside of safe operation and technical aspects, being able to read the room is the next most important thing in any adventure operation,” says Dan Jaskot, president of Empower Leadership. Read more on how important it is for your staff to incorporate some level of facilitation: https://lnkd.in/gm7C5MaK #APIarchives

Aerial adventure operators and vendors in North Carolina were among those impacted when Hurricane Helene unleashed horrific, devastating flooding in the western North Carolina mountains over three days in late September. We spoke with operators about the tragic impacts and their recovery efforts. Read more in part one of this two-part series: https://lnkd.in/g2vJ66sx

Insurers and operators alike want to control claims costs as much as possible and help ensure aerial adventure operations are successful. Take the steps to be proactive, and ensure that you have the procedures in place to prevent these common mistakes. Read more: https://lnkd.in/gfYwurJZ #APIarchives

"One of the hardest parts about being in the aerial adventure business is that a lot of people may consider your offering as a “once in a lifetime” experience. Communicating an effective brand story will keep customers talking before and long after their “once in a lifetime” experience, and will probably turn them into repeat visitors." Read more: https://lnkd.in/g7qgATiH #APIarchives

Park Brief: Experiential Systems, Inc, a builder and service provider in the challenge course and aerial adventure industry, is the first and only North American challenge course company to achieve the internationally recognized ISO 9001 certification for its national headquarters and operations, located in Dyer, Ind. Read more: https://lnkd.in/gA4GPrST

Park Brief: Tales of how North Carolina operators and vendors grappled with the impacts of Hurricane Helene—and helped save lives—in this two-part series. Read more: https://lnkd.in/g2vJ66sx