ASD - Answering Service for Directors, the leading funeral home answering service

ASD is excited to share our new video showcasing the incredible features of the ASD Mobile app for funeral homes! Discover how our app is revolutionizing the way funeral professionals manage their daily tasks. From convenient communication monitoring to innovative text messaging solutions and seamless collaboration with your team, the ASD Mobile app is designed to make your life easier and more efficient. Check out the video now to see all the innovative ways our app can support you in delivering exceptional service to the families you serve.

We’ve been helping funeral homes for over 50 years but we learn something new from every new business we serve. Here are some of the most important insights we have discovered from helping our clients resolve their communication challenges.

Choosing to scatter a loved one’s ashes can be a deeply meaningful way to honor their memory, offering a sense of freedom and connection to nature. This blog explores how funeral directors can guide families through the legal considerations, provide thoughtful recommendations, and help plan meaningful scattering ceremonies. By offering compassionate guidance, you can ensure families find comfort and meaning in their chosen farewell.

ASD recently released an enhanced version of ASD Mobile to the Apple App and Google Play stores. The latest version, ASD Mobile 5.3, introduces our new Call Forwarding Check feature to the app. This feature allows you to manually verify your phone lines are properly call forwarded using our app. If your funeral home has designated office hours, you can also use Call Forwarding Check to have ASD automatically check your call forwarding on a regular basis and notify you proactively if the lines are not forwarded by a certain time. Use ASD Mobile to control how and when you are notified of Call Forwarding Check alerts. Be sure to update your app to take advantage of this new solution.

In this blog post, we wanted to highlight some outstanding examples of funeral homes excelling on social media. Each funeral home featured here has a unique approach to using their social media presence to enhance their community engagement.

ASD is proud to announce a new partnership with Continuing Vision, an education provider that hosts virtual and on-site events with the goal of helping funeral directors fulfill their CE requirements. This collaboration aims to support funeral professionals in their efforts to stay informed about the latest advancements in the profession while maintaining compliance with state licensing requirements.

With ASD’s videos for on-call funeral directors, you’ll gain valuable insights and practical tips to help you navigate your on-call duties with greater ease and confidence. Empower yourself with knowledge, because even in the most challenging roles, the right support can make all the difference.

There are so many inspiring examples out there of different traditions funeral homes have that make the holidays more meaningful for their community. We know our blog list just scratches the surface of all the events and activities happening at funeral homes across the country this month. Be sure to leave us a comment to share your funeral home’s holiday tradition.

The 4th and final leg of our mortician’s road trip adventure begins in the Great Lakes region of our country. Traveling from Minnesota to Pennsylvania, you’ll discover incredible destinations in both sprawling cities and rural small towns. As you wind your way around the Midwest, you’ll drive through seven states, visiting unique funeral homes, Native American burial mounds, sculpture gardens, storied monuments, fascinating museums and more.

Looking for the perfect gift for the funeral director in your life? Visit bit.ly/fdgifts2024 to check out our 2024 Funeral Director gift guide which contains 35 awesome and unique gifts for deathcare professionals. Explore our curated list of creative, heartfelt, and hilarious gifts for funeral directors—from stylish accessories to quirky keepsakes. Whether you're shopping for a loved one, coworker, or yourself, there's something for everyone.