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Open for Success: The Power of Seven-Day Operations In an industry where many shops close on weekends, we’re rewriting the rulebook. With Pleasant Car Care in Watertown now open seven days a week, we’re proving that customer convenience and retail excellence can drive unprecedented growth and profitability. Pleasant Car Care has long been a standout in the Houston Boston Partnership—a small shop with only three bays, but it consistently outperforms expectations. With a record $350,000 month already under its belt, the addition of Sunday operations puts us on track to hit $400,000 or more. Combined with the Newton location’s impressive $550,000 record month, Pleasant Car Care is poised to break the $1 million month combined revenue milestone. Why does being open seven days a week matter? - Increased Revenue: More hours mean more opportunities to serve customers. - Enhanced Customer Service: We’re available when others aren’t, building loyalty and trust. - Team Growth and Satisfaction: More revenue means better opportunities and benefits for our staff—all while maintaining a five-day workweek through rotating schedules. - Higher Business Valuation: Extended hours drive net operating income and stock value growth. A question we often hear is: Is it hard to find staff for weekends? The answer is simple: no. It’s all about positive company culture, smart hiring, and showing the value of serving customers when they need us most. At the Houston Boston Partnership—including Adams Automotive, Now Auto Care, JB Auto Care, and Pleasant Car Care—we’ve embraced a retail mindset. Auto hospitality is our standard, and seven-day operations are part of how we exceed expectations. Whether you’re open four, five, six, or seven days a week, the key to success is making your business spectacular. Focus on your customers, elevate your image, and build a winning team. Now Open Sundays: Pleasant Car Care, Watertown Serving our customers with world-class auto hospitality. Open your doors. Serve your customers. Own the market.

Thank You, President Jimmy Carter: A Story of Inspiration and Purpose It was around 1984 when President Jimmy Carter became involved with Habitat for Humanity. At the time, I was captivated by the mission of the organization. The idea of building homes for those in need struck a chord deep within me, and I remember thinking, If I could ever afford to sponsor a home build, I would love to do it. Fast forward to 1986, when I launched my first company. It was a success, and by November 1997, I sold the business. Through the years, as I built other businesses, the desire to contribute to Habitat for Humanity never left my heart. It was a seed planted long ago, thanks to Jimmy Carter, and it kept growing, tugging at me as a reminder of a greater purpose. By this time, I had also become involved in racing, sponsoring a couple of race cars and even a Craftsman Truck in the NASCAR Craftsman Truck Series. Advertising and sponsorships were exciting ways to invest, but deep down, I knew there was something more meaningful I needed to do. One day, I walked into a Bubba Gump Shrimp restaurant and saw a plaque recognizing they had sponsored a Habitat for Humanity home build. It stirred something in me again, bringing those long-held aspirations to the surface. It wasn’t long after that moment when the call came—a call that would change everything. A representative from Habitat for Humanity reached out, saying my name had come up as someone who might be interested in sponsoring a home. Without hesitation, I said, "Absolutely." There were no questions, no concerns about cost—just an immediate yes. I knew in my heart that this was God’s plan, and I felt an overwhelming sense of purpose. The process moved quickly. Habitat for Humanity came down, I handed over the check, and the journey of building a home in Daytona Beach began. The experience of seeing that home come together, brick by brick, was humbling. But nothing compares to the moment when I handed over the keys to the family who would live there. It was a beautiful, emotional day—one I will never forget. Reflecting on that experience, I am deeply grateful to President Jimmy Carter for the inspiration he provided all those years ago. His commitment to service and the simple yet profound act of helping others planted a seed that eventually grew into something life-changing—not just for me, but for the family whose home was built. Thank you, President Jimmy Carter, for showing the world the power of purpose and for inspiring me to act on it. Your legacy lives on in the countless lives touched by Habitat for Humanity and the example you set for all of us.

World-Class Super Sunday Service at Adams Automotive Ratchet+Wrench All-Star Award Winner 2023! Auto Hospitality at Its Best: Thanks to Auto Shop Callbacks and our BDC team, Sunday appointments ran smoothly. A state inspection waiter? No problem—the customer was in the shuttle in less than 5 minutes. What Happened Next: • Sold: Oil pan gasket. • Additional: Moved into tires with speed. • Coming Soon: Struts and shocks—major tire chop spotted! Niko took the lead and crushed it—customer in the shuttle in 5 minutes. Result? $2,739 sold! BOOM! Let’s Go! The A-Team dominated in sales today! Customers—and their cars—didn’t even realize it was Sunday. State Inspection Success: Lifted the vehicle, showed the issue, and sold it in under 5 minutes. We just added another BOOM for $3,572, bringing the total to $28,698—and we’re still working on one more! 1st Time Customer: Closed up to $7,500 on the first visit. Moving forward with fluids tomorrow. On track to turning this into a star customer right from the start! A-Team Total: $28,698 Super Sunday! Absolutely no competition. We are truly the best in the industry, decades ahead of anyone else. Is this guy confident or what?! Jaebird afterhours player posture… an additional $2,143 closed! Customer time in: Sunday 2:57 PM. Total ticket: $5,000. A-Team Final Total: $30,831! LET’S GOOOOOO!!! A-TEAM FIRED ON ALL CYLINDERS TODAY! Let’s get back at it again tomorrow. GREAT JOB, EVERYONE! #BuildingTheCar #WorldClassService #AdamsAutomotive #SundayHustle Autoshop Answers Todd Hayes Glenn Piccolo Todd Westerlund

Jorge was using a different coaching company before he was introduced to Autoshop Answers. As you can see, he definitely had the wrong people whispering in his ear and was on the verge of going out of business because of their advice. Be very careful about who you allow to give you business advice. You must vet every single one of them, as this industry is full of posers. Here’s a great testimonial from Jorge: Hi Todd, I just wanted to take a moment to thank you for creating AutoShop Answers. My family and I were struggling with our business, and our future didn’t look very bright. However, after taking your class, we’ve made tremendous improvements. In just six short months, we earned nearly as much as we used to make in an entire year. Looking at the numbers last night, I realized the possibilities are endless as long as everyone is aligned and working toward the same goals. From January 1st to June 30th, the shop only produced $620K. But after implementing a few changes following the class, from July 1st to today, we’ve done just shy of $1 million during the same period. I thank God for putting you and your program in my path. I understand that it will take continued effort and strong leadership on my part to guide and push everyone around me, but now I have the clarity and tools to make it happen. The blindfold has been lifted, and I’m filled with gratitude and hope. Thank you so much for everything! Best regards, Jorge Key to Key to Callbacks: The Perfected Business Model Once you see it, you cannot unsee it. Key to Key to Callbacks Advanced Business Training Program Next class: January 18-19th For registration and more information, visit AutoShopAnswers.com Contact: Todd Westerlund, President AutoShopAnswers.com Cell: (925) 980-8012 Email: ToddWesterlund@AutoShopAnswers.com "You've Got Questions, We've Got Answers!"

Join Us at Vision 2025 with Peter N. Sarantidis! Adams Automotive and Auto Tech Answers are thrilled to announce our participation at Vision 2025, the premier event for automotive professionals, taking place March 6-9, 2025. Led by industry leader Peter Sarantidis, our Director of Technical Advancement, this event will showcase cutting-edge technical training, diagnostic support, and solutions designed to transform your shop's operations. Stop by booth #935, where Auto Tech Answers will provide hands-on technical assistance for technicians and insights into taking your shop to the next level. VISION KC is where innovation meets application. With impactful training sessions, invaluable networking opportunities, and practical solutions, this is the event you don’t want to miss. Whether you're a shop owner, technician, or industry leader, Vision 2025 is your opportunity to stay ahead in the ever-evolving automotive industry. PLUS Todd Hayes, COO of Adams Automotive and Autoshop Answers, will be speaking at VISION 2025 in Kansas City this March. He’s hosting a 4-hour session that could completely change your business. If you want to double your revenue—just like JJ Mont, who attended one of our programs last year and went from under $200k to over $400k in just 12 months—this session is for you! Mark your calendars for March 6-9, 2025, and learn how we can help you increase your car count, revenue, and gross profit. Don’t miss this opportunity to elevate your shop to new heights. Register now at www.visionkc.com #VISION2025 #AutoShopSuccess #RevenueGrowth #ToddHayes #AdamsAutomotive #HoustonBostonPartnership #AutomotiveTraining

Walkthrough of a Packed Shop at Adams Automotive The Woodlands! It’s truly amazing how many automotive shops shut down for the holidays—sometimes from Christmas Eve until January 2nd. I’ll never understand that retail decision. Back in the day, mom-and-pop shops would say, "Let’s all take two weeks off at the same time." But what happens to the customer who has car trouble during that time? They take their business elsewhere. At Adams Automotive, we believe in being open and available for our customers every single day, including weekends and most holidays. That’s what we call Auto Hospitality. Here’s a shoutout to Big Cat and the incredible Woodlands team for crushing it with back-to-back $30K days on Thursday and Friday. Today is Super Saturday, and the shop is packed again. Tomorrow, we’re ready for Super Sunday Service. When you have a positive company culture, an unstoppable team, and a winning mindset, the results speak for themselves. Thank you to the entire Woodlands crew for showing the power of commitment to our customers. Winning is fun when you have no competition. Check out this video of our team in action and see what world-class service looks like. Let’s go! #AdamsAutomotive #AutoHospitality #WinningMindset #CustomerFirst #SevenDaysAWeek #CrushingIt

Autoshop Answers Key to Key to Callbacks: The Perfected Business Model Once you see it, you cannot unsee it. But they can’t see it! Every private equity firm has had the same response: “Hey Todd, how do you unsee this?” Key to Key to Callbacks Advanced Business Training Program Next class: January 18-19th For registration and more information, visit AutoShopAnswers.com Contact: Todd Westerlund, President AutoShopAnswers.com Cell: (925) 980-8012 Email: ToddWesterlund@AutoShopAnswers.com "You've Got Questions, We've Got Answers!"

Why You Can’t Miss VISION 2025! Hi, I'm Todd Hayes, COO of Adams Automotive, Now Auto Care & the Houston Boston Partnership. We’ve scaled our business from $3 million to $50 million, and I want to show you how we did it! We lead from the front—literally, we’re in the trenches with our wrenches, making it happen. I’ll walk through our PMI and Rack Attack programs that have revolutionized how we drive car counts, increase revenue, and grow profits. I’ll be speaking at VISION 2025 in Kansas City this March, hosting a 4-hour session that will change your business. If you want to double your revenue—just like JJ Mont, who came to one of our programs last year and went from under $200k to over $400k in 12 months—this session is for you! Mark your calendars for March 6-9, 2025, and come learn how we can increase your car count, revenue, and gross profit! I’ll see you at VISION—this is an opportunity you won’t want to miss. Register now at www.visionkc.com #VISION2025 #AutoShopSuccess #RevenueGrowth #ToddHayes #AdamsAutomotive #HoustonBostonPartnership #AutomotiveTraining

Key to Key to Callbacks: The Perfected Business Model Once you see it, you cannot unsee it. But here’s the thing – most people can’t see it… until they do. Every private equity firm we've talked to says the same thing: “How do you unsee this?” Autoshop Answers Key to Key to Callbacks model is disrupting the automotive service industry, and it's not just theory—it's working! Our Advanced Business Training Program has helped shops double or triple their revenue, and the results speak for themselves. Just ask businesses like Bartel’s Auto Clinic, who shot up in revenue to over $400K a month per store with their three units! They now have generational wealth. Congratulations, Pat, Amy, and Adam Bartel—more to come! If you're ready to change your business and achieve incredible success, join us at the Key to Key to Callbacks Advanced Business Training Program on January 18-19. AutoShopAnswers.com Todd Westerlund President, Autoshop Answers 📞 (925) 980-8012 📧 ToddWesterlund@AutoShopAnswers.com

Good morning from Adams Automotive of the Woodlands, our flagship Goodyear unit! This location represents the pinnacle of what happens when you combine a perfected business model with an exceptional team. Through Key to Key to Callbacks and Inventory on Demand, we’ve revolutionized the Goodyear business model. This store consistently generates over $600,000 a month in service and tire revenue with a gross profit exceeding 60%. Are you a tire store or Goodyear dealer looking to elevate your operations? At Autoshop Answers, we specialize in transforming businesses like yours. Key to Key to Callbacks is the perfected business model that drives results, streamlines operations, and ensures world-class customer service. We’re excited to share highlights from the holiday season: - A warm and festive atmosphere greeted customers at the Woodlands location. - Our very own Sweet Lou conducted engaging shop tours, showcasing the exceptional facilities and services we offer. - Team members Donnie and Felix at the presentation station were acknowledged for their readiness, professionalism, and dedication. Want to learn more about how we achieve these results? Contact AutoShop Answers today and discover how we can help you scale, grow, and thrive. Let’s take your business to the next level. For registration and more information, visit AutoShopAnswers.com Contact: Todd Westerlund, President AutoShopAnswers.com Cell: (925) 980-8012 Email: ToddWesterlund@AutoShopAnswers.com "You've Got Questions, We've Got Answers!" #AdamsAutomotive #AutoShopAnswers #GoodyearBusinessModel #KeyToKeyToCallbacks #BusinessTransformation