Bank of Valletta plc

💡 Rethinking Customer Experience - Theodoros Papadopoulos Customer experience isn’t a department! It’s a mindset that must be embedded across an organisation. Our Chief Customer Experience Officer, Theo Papadopoulos, sat down with Malta CEOs to discuss how digital transformation and a customer-first approach are redefining banking at BOV. 𝗪𝗵𝗮𝘁’𝘀 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗖𝗵𝗮𝗻𝗴𝗲? 🚀 Leveraging technology to create effortless, intuitive experiences 🚀 Building a culture where every employee is empowered to enhance CX 🚀 Listening to customers and acting on their feedback in real, tangible ways AI, automation, and fintech are reshaping the industry, but success depends on how well we integrate these advances with human connection. How do you see customer experience evolving in the digital age? Read more: https://lnkd.in/giynpcQt #CXInnovation #BankingTransformation #CustomerFirst #DigitalBanking #Fintech #Leadership

Breaking Barriers, Building Futures | Women’s Day Podcast 😍 We’re launching our first podcast in celebration of Women's Day. In this first episode, we hear from inspiring female leaders shaping the future of work through flexibility, upskilling, and challenging gender bias. 🎧 Tune in to our first podcast to gain valuable insights on leadership, career growth, and navigating the evolving workplace. 👉 Join the conversation! https://lnkd.in/diCqS-ci #BOVCast #WomensDay #WomenInLeadership #FutureOfWork #BreakingBarriers

Happy Employee Appreciation Day! ✨ Today, we take a moment to recognise and thank our incredible team for their hard work and dedication. Your contributions are essential to our success, and your commitment drives us forward. Together, we achieve more. Join our team and make a difference! Join our team: https://lnkd.in/eh-Z67E3 #Employeeappreciationday #Teamwork #BOVteam

BOV Fund Services Wins Again! 🏆 We’re proud that our team at BOV Fund Services is named "Most Efficient Fund Administrator of the Year – Malta" at the Global Banking & Finance Awards 2024, hosted by The European! This follows our previous recognition as Best Fund Administrator – Malta 2024 by cfi.co, reaffirming our leadership in Malta’s fund administration sector. This award reflects our commitment to excellence, efficiency, and innovation, backed by a highly skilled team and cutting-edge technology. A huge thank you to our dedicated professionals for making this achievement possible! 👏 #BOVFundServices #AwardWinningTeam #FundAdministration #Excellence #Innovation #ProudMoment

🏃♂️ Running for a Cause! 🏃♀️ Our colleagues stepped up once again for the Caritas Run for Life – 3rd Edition, showing that every stride can make a difference. This event wasn’t just about crossing the finish line—it was about supporting a great cause and coming together as a community. A big thank you to our amazing runners and the volunteers who made this possible. Your dedication and enthusiasm remind us of the power of teamwork and giving back! Join our team 💼 https://lnkd.in/eh-Z67E3 #RunForLife #CommunityFirst #TeamSpirit #GivingBack #MakingAnImpact

The Cash Migration Incentive is here! 💸 Digital banking isn’t just about convenience- it’s about security, control, and better financial habits. Our Chief Operations Officer, Ernest Agius, emphasises that digital payments are more than just convenient—they enhance security and financial control. Head of eBanking, Chris Degabriele, notes that as habits evolve, BOV is committed to making digital banking seamless and rewarding. This isn’t just an incentive—it’s a step toward a more efficient, cash-light future. Are you in? 🔗 Learn more: https://lnkd.in/dvCSZs7e #DigitalBanking #CashlessFuture #FinancialInnovation

Leadership, sustainability, and innovation—crucial pillars of progress 🙌 Our CEO, Kenneth Farrugia, recently featured in Malta CEOs to mark our 50th anniversary. He shared insights on fostering a strong workplace culture, enhancing customer experience through a diverse product portfolio, and driving sustainability and innovation. A compelling conversation on the future of banking. Read here 🔗 https://lnkd.in/gVsW_sBr

Managing expenses is key to staying financially secure 💰 #MoneyManagement

Driving Innovation in Finance! 🌐 At the European Digital Finance Conference 2025, Ivo Camilleri, our Chief Strategy, Transformation & Data Officer, shared insights on nurturing a culture of transformative thinking. He highlighted the BOV Innovation Challenge, empowering employees to explore emerging tech, including AI, to develop real-world banking solutions. Read more 📰 https://lnkd.in/gq86cufG #BOV #Innovation #DigitalFinance #FutureOfBanking #AI

20 of our employees. One marathon. Countless miles of dedication 🏃 A huge congratulations to our runners who took on the Malta Marathon with passion and perseverance! Your discipline and drive are truly inspiring. A special thank you to our coaches for their guidance and motivation. The BOV Running Group keeps growing, and we’re proud to see our team pushing limits—on and off the track! 🙌 Join our team 🔗 https://lnkd.in/eh-Z67E3 #MarathonSuccess #StrongerTogether