Betachon Freight Auditing

💸 Did your carrier invoices come in unexpectedly high this month? ➤ Here are the top five freight invoice errors we find during freight audits, and what you can do to avoid them. #Shipping101 🔶 Duplicate Charges  One of the most common errors found on freight invoices, duplicate charges occur when a shipper bills for the same service or item multiple times on the same invoice or across different invoices. Duplicate charges can occur due to various reasons, including clerical errors, or system glitches. 🔶 Incorrect Rates and Tariffs  These errors occur when the rates applied to shipments do not match the contractual terms agreed upon between the shipper and carrier. Examples include outdated rate tables, incorrect application of discounts or surcharges, or discrepancies between negotiated and billed rates. 🔶 Weight and Dimensional Discrepancies Incorrect measurements can result from data entry errors, misinterpretation of packaging specifications, or intentional misrepresentation. Examples include incorrectly reported weights, dimensions, or class codes, which can affect the calculation of freight charges. 🔶 Accessorial Charges These are additional charges applied to shipments for services beyond standard transportation, such as fuel surcharges, detention fees, or liftgate services.  While these charges are legitimate, they are often subject to error and misinterpretation. 🔶 Billing Errors Due to Contractual Misinterpretation Despite having negotiated contracts in place, discrepancies can arise when the terms and conditions outlined in the contract are not accurately reflected in the billing process. This can be due to misunderstandings, ambiguous language, or changes in business needs over time. Common examples include misapplication of discounts, failure to reflect agreed billing cycles or payment terms, and misalignment of service levels with contractual obligations. ✅ What can you do to prevent these errors? ➤ Implement automated invoice validation systems. ➤ Match invoices to shipping manifests and regularly reconcile invoices to contract terms. ➤ Perform periodic audits to detect and prevent duplicate charges. Of course, you can also get yourself an automated freight auditing solution like Betachon Freight Auditing and let our AI-powered software do the work for you 😉. #ecommerce #transportation #logistics #supplychain #shipping #fedex #lastmile #parcel

Here's a tool that will change the way you think about shipping costs - and save you a ton of money in the process. Introducing the Carrier Budget. In this article our CEO shows you how to set up your carrier budget in 3 easy steps.

Here’s an important thing about sending good wishes: they must arrive on time. 😉 So here’s wishing you a very Happy Thanksgiving from your shipping partners!

This is it! The warehouses are stocked, the ads are running, and the customer orders are coming in. Time for one last review of things to keep in mind this holiday season.

This is it! With the holiday season starting next week, the preparation time is officially over. Best of luck! And if you need help auditing your shipments, you know where to find us 😉. #PeakSeasonTips 7️⃣ Peak Season Success It's at Your Fingertips Peak season performance can make or break a brand’s reputation. Delivering on time during this period builds long-term customer loyalty. Success is within reach with the right strategies: • Establish new carrier partnerships to ensure reliable service during peak. • Implement technology solutions like AI and automation to boost efficiency and customer satisfaction. • Strengthen customer communication with proactive, transparent updates. • Scale your operations to handle the surge in orders and deliveries.

Holiday season is almost here!#PeakSeasonTips 6️⃣ Redundancy is the key to success Peak season is unpredictable, and relying on a single carrier can be risky. With Thanksgiving late this year, the compressed shipping window will create bottlenecks. Even the most experienced carriers are vulnerable to capacity issues, as seen with recent underperformance by USPS. The solution? Diversify your carrier base. A mix of national and regional carriers ensures flexibility and mitigates risk. Prepare a contingency plan—and then have a backup for that plan.

💸 Let's talk about FedEx and UPS's 2025 General Rate Increases.

How are you getting ready for the holiday season this year? #PeakSeasonTips 5️⃣ Keep Customers in the Loop Strong customer communication is critical to peak season success. Setting clear expectations and providing proactive updates builds trust and reduces anxiety. Real-time tracking is now a must. Although almost all retailers understand the importance of real-time updates, 27% still don’t offer them—a gap that could cost them customers.

Here's a handy calendar file we put together at Betachon to keep track of all the FedEx shipping deadlines for the holiday season. Would you like a copy of it? Let me know in the comments and we’ll send it to you. 📩

⚠️ To keep your shipping costs under control, you MUST READ this article ⚠️ 2025 General Rates Increases for both UPS and FedEx are out: 5.9% That’s not such a big number... Or is it? There are a number of hidden mechanisms behind these figures that can make you pay a lot more for your shipments if you are caught by surprise. 👇 Read how to avoid them in the latest issue of The Parcel Press.