Sneak peak of BigSpring AI's latest feature set. The best is yet to come!
Head of Engineering at BigSpring | Ex Sr. Director Oracle | Generative AI | AI Apps | SaaS | iPaaS | SOA | Cloud Tools | Mobility
Glad to introduce AI powered conversation analytics on BigSpring platform with deep insights into conversational role play situations, aided by multi-modal LLM. We envision a world where AI agents and humans co-create / accelerate the ramp on every vertical or horizontal function. With conversation analytics you can identify snippets of the conversation that are aligned or not aligned to the desired outcome and take corrective actions. In this way BigSpring provides a practice playground to your field team(s) to be fully prepared for the actual customer convos. Our precise AI insights quickly analyzes a conversation video and tells you whether customer’s needs were identified properly, quality of the open questions asked and so on. BigSpring’s multilingual AI capabilities, together with the unique capability to understand enterprise vocabulary sets the platform apart, in a truly global arena. Coming soon – #SpringAI that revolutionizes how your best players can turbocharge the entire team by automating best practices. Powered by our unique dataset of practice sessions and a cutting edge RAG and agentic workflows, SpringAI can accelerate the ramp in a unique way. See more at https://bigspring.ai