Blue Triangle

🔔 New Episode Alert "There's a reason racehorses wear blinders." That's just one of the memorable insights Jon MacDonald dropped in our latest episode about why copying competitors is killing your digital experience. Jon, founder of The Good and author of "Behind the Click," joins Chuck Moxley and Nick Paladino to challenge conventional wisdom about conversion optimization and share why understanding customer psychology matters more than "best practices." From real stories about expensive bat returns to why your coffee mug app is gathering dust, this episode is packed with practical insights about creating digital experiences that actually serve customers. Listen to the episode wherever you get your podcasts!

Excited to share the latest insights from our #FRICTIONLESS newsletter on 2024's record-breaking #holiday shopping season! The numbers are staggering: ✦ Cyber Monday reached an all-time high of $13.3B in online sales ✦ During peak hours (8-10 PM), shoppers spent $15.8M every minute ✦ Black Friday saw a 10.2% increase, hitting $10.8B in online spending ✦ Between 10 AM - 2 PM on Black Friday, consumers spent $11.3M per minute But what's really interesting is how website performance made all the difference. Our analysis reveals which retailers' websites delivered seamless experiences during these peak shopping moments – and which ones struggled to keep up with demand. Check out our latest issue to see the complete breakdown of the Top 20 Fastest and Slowest Websites during Black Friday and Cyber Monday 2024. If your company happen to be on the slowest list, Blue Triangle help get you off that list going forward! https://lnkd.in/giKXKWqW

Today in FRICTIONLESS, our bi-weekly newsletter where #userexperience meets expert friction-fighting advice to turn digital challenges into business wins 👇 ✦ BREAKING: Holiday Shopping Shatters All Records Cyber Monday hits massive $13.3B with shoppers spending $15.8M every minute during peak hours! Black Friday surges to $10.8B. Get our exclusive analysis of which retailer websites captured these historic sales – and which ones left money on the table. Plus: The Top 20 Fastest & Slowest Websites revealed! ✦ Get C-Level Buy-In for Prioritizing Frictionless Experiences Industry experts share three proven strategies to secure leadership support and funding for your optimization initiatives. ✦ Is Your Site a Leaky Bucket? Convert more of your existing traffic with five practical ways to maximize conversion rates and increase AOV. Subscribe now to never miss an issue of #Frictionless

✨ 2024 Year in Review: Blue Triangle’s Milestones & Achievements ✨ As we close out 2024, it’s a great time to reflect on everything Blue Triangle accomplished this year. From product innovations to industry recognition, here’s a quick look at how we helped our clients and partners drive better #digital experiences: ◆ Industry Recognition: We earned a spot in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring, ranking highest in execution among niche players. ◆ Product Enhancements: We launched VitalScope, a game-changing tool that helps businesses diagnose and improve Core Web Vitals, resulting in faster, smoother, and more engaging user experiences. ◆ Educational Resources: We hosted several webinars covering key topics such as: → Optimizing Web Performance for the Holiday Season → Leveraging AI in Digital Experience Monitoring ◆ Thought Leadership: Our team published articles tackling complex topics like Core Web Vitals optimization, debunking myths about website speed, and the importance of digital stability in driving better outcomes. These milestones reflect the hard work and dedication of our entire team. A big thank you to everyone—clients, partners, and colleagues—who made this year such a success. Here’s to an even bigger and better 2025! Blue Triangle #CX #EX #CustomerExperience #EmployeeExperience

✨ 2024 Year in Review: Blue Triangle’s Milestones & Achievements ✨ As 2024 wraps up, we’re proud to reflect on the incredible progress Blue Triangle has made. This year has been filled with groundbreaking product enhancements, industry recognition, and valuable resources for our users. Here’s a quick highlight reel of what we accomplished: 🏆 Industry Recognition: Included in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring, ranking highest in execution among niche players. 🚀 Product Enhancements: Launched VitalScope, a powerful tool for diagnosing and optimizing Core Web Vitals, helping clients deliver smoother, faster, and more engaging user experiences. 🎓 Educational Resources: Hosted a series of insightful webinars, including: -> Optimizing Web Performance for the Holiday Season -> Leveraging AI in Digital Experience Monitoring 💡 Thought Leadership: Published in-depth articles tackling critical topics like Core Web Vitals optimization, debunking myths about website speed, and ensuring digital stability. A big thank you to our clients, partners, and team for making this possible. Here’s to an even more innovative and impactful 2025!

I love this commercial I saw on #MNF from Target. The website and mobile app delivers! Great job Prat Vemana and team on delivering a simple to use and #frictionless #customer #experience #digital #mobile #cx #MondayNightFootball

Core Web Vitals scores are critical, but do you know what’s really dragging them down? VitalScope™ by Blue Triangle does more than highlight poor performance—it digs into the root causes. Using Real User Monitoring (RUM), it identifies what’s impacting key metrics like Largest Contentful Paint (LCP), Cumulative Layout Shift (CLS), and Interaction to Next Paint (INP), the new standard for 2024. The best part? It doesn’t just diagnose issues—it provides actionable insights to fix them. Better performance means happier users, improved rankings, and more revenue. If your site’s Core Web Vitals need a boost, it’s time to see the bigger picture with VitalScope™.

Carnival Cruise Line is known for creating unforgettable experiences, and that starts with a seamless digital experience. Thanks to Blue Triangle, Carnival can now see exactly how performance affects their business—down to the revenue impact of each page. Real-time data has made them more proactive, driving smarter decisions across marketing and development. Better performance. Better revenue.

U.S. Auto Parts partnered with Blue Triangle to refine their site performance and unlock millions in additional revenue. Here’s what they achieved: ✅ Prioritized high-impact pages for optimization ✅ Improved content load times and streamlined backend processes ✅ Validated revenue gains from the changes Ready to unlock your site’s potential? Read the full case study

Today in FRICTIONLESS, our bi-weekly newsletter where #userexperience meets expert friction-fighting advice 👇 ✦ Why the best digital product managers are often wrong Chuck Moxley and Nick Paladino explore why embracing mistakes is key for PMs and debunk common myths about the role. ✦ Is your digital platform ready for the next traffic surge? Mike Lively of Slickdeals shares strategies for preparing your platform for high-traffic periods, focusing on load testing and cross-team collaboration. ✦ Introducing Launchpad for Blue Triangle Meet Launchpad! A new feature to simplify navigation and improve user experience on Blue Triangle. Subscribe now to never miss an issue of #Frictionless!