Bridgeforce

We hope you have a safe and joyful Thanksgiving! Thanks to all our clients and colleagues for everything you do. #Thanksgiving #RealExperience #RealResults

The Servicemembers Civil Relief Act (SCRA) protects servicemembers with unique benefits relating to pre-existing financial loans. So, to properly identify a servicemember’s eligibility for benefits, compliant financial organizations follow several operational processes. Here's a rundown of additional servicemembers eligibility and communication expectations for lenders: https://lnkd.in/egsND5EZ #SCRA #Military #Servicemembers

Cost management has taken center stage for our clients this year, with financial institutions feeling the pressure to streamline operations. While many have resorted to staff reductions, alternative avenues exist to drive cost efficiency. In this article, we provide actionable insights based on my experience helping multiple financial institutions drive down cost. Read it here: https://lnkd.in/ebRk3c68 #CostManagement #Banking #RealExperience #RealResults

This week, Senior Delivery Manager Lynne Cox celebrates 12 years with Bridgeforce. Lynne brings over 20 years of banking experience to help U.K. and U.S. clients with large-scale change initiatives. She applies focus, efficiency, and faultless delivery to all that she does. Recently, Lynne helped “right the ship” of a client’s back-office fraud operations to acceptable service levels. The client ended up recovering their SLA obligations ahead of schedule. In response, the client said, “I know how much effort has gone into getting to this point. Very well done and a personal thank you from me for everything that you have done over the last 3 months. This is a huge milestone!” Congratulations Lynne, on 12 years at Bridgeforce, and thank you for the hard work and dedication that you pour into everything you do! 🎉 🥂 Read Lynne's full bio here: https://lnkd.in/eed5Ssha #WorkAnniversary #Congratulations #RealExperience #RealResults

Compliance is critical, and the details are anything but simple. Read about the intricacies of third-party compliance, with a focus on the CFPB’s expectations for financial institutions.

The Department of Justice (DOJ) and the CFPB require financial institutions to take reasonable steps to verify eligibility for the Servicemembers Civil Relief Act (SCRA) and the application of those benefits to qualifying Servicemembers. Implementing Defense Manpower Data Center (DMDC) portfolio scrubs for compliance with the SCRA is one of those reasonable steps to help protect Servicemembers and mitigate institutional risk. Despite the known limitations of the database, DMDC scrubs help you stay on top of military statuses so that you can accurately – and compliantly – apply SCRA benefits to your Servicemember customers. But without the right preparation, it can lead to operational and reputational challenges. This Tuesday, we’re sharing the top 3 considerations for successfully implementing full portfolio scrubs. Planning each step carefully will ensure smoother, more compliant SCRA practices that benefit both Servicemembers and your institution. Bridgeforce has partnered with Provana, a leader in knowledge process management, to bring efficient scrub technology to our white-glove SCRA advisory services. Together, Bridgeforce’s approach to SCRA management and Provana’s award-winning scrub technology will help lenders keep sight of these very special customers who dedicate their lives to ensuring the freedom of our country.  Learn more here: https://lnkd.in/ePk8ern6 #SCRACompliance #Servicemembers #Banking

In the financial services industry, we have a unique responsibility to care for our Servicemember customers. When duty calls and Servicemembers are deployed, it’s critical to protect them and their families by adhering to the Servicemembers Civil Relief Act (SCRA). From reducing interest rates on loans to safeguarding against foreclosures, the SCRA ensures that those who protect us are supported in return. Bridgeforce has partnered with Provana, a leader in knowledge process management, to enhance our white-glove SCRA advisory services with efficient scrub technology. By combining Bridgeforce’s comprehensive SCRA management expertise with Provana’s award-winning technology, we’re helping lenders support these exceptional customers who dedicate their lives to protecting our country’s freedom. Learn about our joint offering here: https://lnkd.in/ePk8ern6 #SCRA #Servicemembers #Military #Banking

Congratulations to Bridgeforce’s Tricia Wyatt, SPHR, SHRM-SCP on being honored with the Culture Curator award at this year’s Women in Consumer Finance conference! Tricia’s dedication to fostering a culture of inclusivity and recognition shines through every day, and we’re delighted to see her commitment celebrated. Well done, Tricia – we’re so proud of you! 🎉

Ready for this year’s Women in Consumer Finance conference in the Lone Star State! Looking forward to 3 fantastic days! #Bridgeforce #WCF2024

Today we express our deepest gratitude to our Veterans and active-duty Servicemembers. Your sacrifice, courage, and dedication to protecting our freedoms are beyond measure. #VeteransDay #Servicemembers #Military