Brightflag reposted this
Yesterday, I joined an implementation kickoff call for one of my new customers—bringing me to reason #706 why I’m glad I joined Brightflag. I already feel great about the product I’m selling because I know customers will love it once they buy it. But beyond that, I have absolute confidence they’ll have a successful implementation. Why? Because our implementation managers are the best in legal tech. They’re not just project managers checking a box to mark the job “complete.” They’re true partners, focused on ensuring our customers achieve the goals that led them to Brightflag in the first place. When implementation is done right, it’s not just about getting live—it’s about setting customers up for long-term success. And that’s exactly what our team delivers. #LegalTech #CustomerSuccess #ImplementationDoneRight #sappy