BuildOps

Getting paid on time starts with the invoice. Shops sending invoices within the first 10 days get paid faster—wait too long, and you’re chasing payments for weeks. Read our report to find out the invoicing sweet spot for your shop 🔥

With #NFPA70B and compliance standards tightening up, the shift toward proactive maintenance isn’t just necessary—it’s a massive business opportunity. Contractors who figure out how to turn small jobs, emergency calls, and routine maintenance into predictable, recurring revenue will win in the long run. Join Fred Sargent and Toby Mitchell in less than 2️⃣ weeks for a tactical, straight-shooting webinar on how to: - Structure service work into a profitable business. - Turn one-time jobs into repeat contracts and long-term customers. - Build the team, processes, and systems to keep things smooth and scalable. 📅 When: Wednesday, March 19, 2025 🕚 Time: 11 a.m. PT / 2 p.m. ET If you’re a commercial electrical contractor looking to build a sustainable service business, this session is for you 👇

A bad implementation can wreck even the best software.  That’s why we brought in Clay Smith as our new VP of Implementation. A West Point grad, U.S. Army officer, and former CEO, Clay has built and scaled high-growth tech companies—and now, he’s bringing that expertise to BuildOps. His mission? Make moving to BuildOps so smooth, contractors barely notice the transition—except for how much better things run. Because great software is useless if it slows you down. Welcome aboard, Clay. Let’s get to work.

Most electrical contractors are already doing service work—they just haven’t structured it in a way that creates steady, predictable revenue. Join Toby Mitchell and Fred Sargent on Wednesday, March 19, for a panel discussion where they'll cover: 1️⃣ How to recognize the service work already happening in your business. 2️⃣ The steps to build a service division without starting from scratch. 3️⃣ Simple ways to turn one-off jobs into repeat business. Service work is an untapped goldmine. Learn how to build it the right way and keep the revenue flowing.

🚨 Big news! 🚨 BuildOps now has a seat at the table—we’re on the MCAA Governing Board, giving contractors a bigger voice in shaping the industry. We’re not just building software, we’re helping set the standards. Are you at MCAA this week in Austin? Let’s talk. We'll be at Booth 50 Tuesday morning. And, on Tuesday night, drinks are on us at the JW Lobby Bar (8–10 p.m.) 🍻

What happens when you bring the entire Customer Success team together at HQ for a week? A whole lot of listening, learning, and leveling up. Our customers count on BuildOps to keep their operations running strong, and that means our #CS team is always looking for ways to support them even better. This week was all about diving deeper—understanding their biggest challenges, sharing insights, and making sure we’re delivering value at every step. More collaboration. More problem-solving. More ways to help commercial contractors get the most out of BuildOps. 💪

#MCAA is almost here! We’ll be at Booth 50 on Tuesday morning—stop by, say hi, and see what we’re up to. Also, drinks are on us Tuesday night at the JW Lobby Bar (8–10 p.m.). Free beer. Good convos. See you there!

Big cheers to our Hero of the Month, Miranda Melendez! 🎉 As a key force in Implementation, Miranda brings unmatched expertise and an incredible attitude to every project. Whether it’s a call, email, or message, she’s always bringing her A-game—making every interaction smoother, smarter, and more collaborative. When she’s not making waves at BuildOps, Miranda’s carving turns on the slopes 🎿, exploring Tahoe’s trails with her two adventure-loving pups 🐶, or planning her dream trip to Japan. Miranda, whether you’re navigating a complex project or a fresh powder run, you tackle every challenge with skill and confidence. We’re lucky to have you on the team—here’s to more adventures ahead! 🚀🏔️

1 week to go! We’re sitting down with David W McCombie III and Norberto "Tito" Gil of McCombie Group to talk Private Equity—what PE firms look for, how they work with owners, and what actually drives company value. We’ve got some big questions lined up (see below), but we want to hear from you. What do you want to ask? Drop your Qs in the comments—or better yet, register now and join us live! 💬 What’s the first thing PE firms look for when evaluating a business? 💬 How do PE firms typically work with existing owners? 💬 What are the biggest things owners can do today to increase their company’s value?

AI is finally ready to tackle the toughest challenges in the trades—and now we have the tools to make it happen. With Dr. Javid Huseynov joining BuildOps as Principal AI Scientist, we’re turning #AI into a real force for contractors, eliminating inefficiencies, unlocking new revenue, and solving labor shortages with smarter, faster solutions. This isn’t just automation—it’s a whole new way of working.