ClearlyRated

ClearlyRated

Technology, Information and Internet

Portland, Oregon 2,886 followers

The CX Platform for Service Firms

About us

ClearlyRated is the leading CX platform designed specifically for B2B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Industry
Technology, Information and Internet
Company size
11-50 employees
Headquarters
Portland, Oregon
Type
Privately Held
Founded
2003
Specialties
Client Experience, Client Satisfaction Surveys, Online Reputation, Client Retention, CX, Best of Staffing, Best of Accounting, Best of HR Services, Best of RPO, Best of Legal, Reputation Management Software, Employee Experience, EX, NPS, Net Promoter Score, Experience Management, Customer Experience, VoC, and Voice of Customer

Products

Locations

Employees at ClearlyRated

Updates

  • ClearlyRated reposted this

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    2,886 followers

    🎥 Did you miss our latest webinar, "Buyer Be Aware – CX Trends Impacting B2B Service Firms in 2025 and Beyond"? As usual, we got you! First, check out this clip, where ClearlyRated Founder & CX Strategist Eric Gregg unpacks a critical challenge for B2B service firms in 2025: the importance of nurturing human connection and your team's deep expertise while leveraging AI and emerging technologies to meet client expectations. Those expectations are evolving rapidly, and professional service firms must adapt to stay competitive. The full webinar reveals: ✅ Top CX trends shaping client experiences ✅ Strategies for building stronger client relationships ✅ How to measure and improve client satisfaction ✅ Actionable steps to drive growth and retention And more - watch for free today on our website! 🔗 https://hubs.ly/Q02Zd9T10 #CX #ClientExperience #B2B #ServiceExcellence

  • View organization page for ClearlyRated, graphic

    2,886 followers

    🎥 Did you miss our latest webinar, "Buyer Be Aware – CX Trends Impacting B2B Service Firms in 2025 and Beyond"? As usual, we got you! First, check out this clip, where ClearlyRated Founder & CX Strategist Eric Gregg unpacks a critical challenge for B2B service firms in 2025: the importance of nurturing human connection and your team's deep expertise while leveraging AI and emerging technologies to meet client expectations. Those expectations are evolving rapidly, and professional service firms must adapt to stay competitive. The full webinar reveals: ✅ Top CX trends shaping client experiences ✅ Strategies for building stronger client relationships ✅ How to measure and improve client satisfaction ✅ Actionable steps to drive growth and retention And more - watch for free today on our website! 🔗 https://hubs.ly/Q02Zd9T10 #CX #ClientExperience #B2B #ServiceExcellence

  • View organization page for ClearlyRated, graphic

    2,886 followers

    🌟 Unlock the Secret to Attracting and Retaining Top Talent in 2024 Employee satisfaction isn't just a nice-to-have—it's your competitive advantage. Our new guide reveals how to measure and boost your Employee Net Promoter Score (eNPS): ✅ Calculate your employee engagement ✅ Benchmark against industry leaders ✅ Discover strategies that drive retention Companies with high engagement see 65% lower turnover rates. Are you ready to transform your workplace? 🔍 Read the full blog now: https://hubs.ly/Q02Z51c_0 #EmployeeEngagement #TalentRetention #WorkplaceCulture #eNPS

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    2,886 followers

    📊 How does a global accounting firm prove they deliver the same level of service as the Big Four? JA Del Río partnered with ClearlyRated to measure and validate their client experience - achieving a world-class NPS, becoming a two-time Best of Accounting winner, and blazing a trail for other Praxity Alliance member firms to join them on their CX measurement journey. Read their story to learn how they: ✔️ Transformed feedback into business opportunities ✔️ Built a more client-centric culture ✔️ Led the way for Praxity Alliance members 🔗 Read the full case study: https://hubs.ly/Q02YFwWN0 #Accounting #ClientExperience #CX #FirmGrowth

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    2,886 followers

    🌟 Excellence in Staffing, Across Every Department! 🌟 Our client, AtWork Personnel, continues to set themselves apart through their comprehensive approach to staffing solutions. This recent testimonial speaks volumes about their dedication to client success. By becoming an indispensable hiring partner and delivering consistent value across all departments, AtWork proves why they're much more than just another staffing agency - they're a necessity for their clients' growth and success. "Why settle for average when you can work with the best?" Keep raising the bar, AtWork! Your commitment to building lasting partnerships and meeting diverse staffing needs across organizations is truly remarkable. 👏 https://hubs.ly/Q02YDt4z0 #goodnews #StaffingSolutions #HiringSuccess #WorkforceSolutions

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    2,886 followers

    🔥 Buyer Be Aware - CX Trends Impacting B2B Service Firms in 2025 and Beyond 🗓️ Tomorrow, November 19 ⏰ 11am PT / 2pm ET There's still time to register for our webinar tomorrow. Client expectations are rapidly evolving - is your professional service firm ready to adapt and thrive? Don't miss this exclusive session with ClearlyRated Founder and CX Strategist Eric Gregg as he reveals: ✅ Emerging CX trends reshaping your industry ✅ Proven strategies to strengthen client relationships ✅ Keys to boosting retention through elevated experiences ✅ How to position your firm for sustainable growth Can't make it live? Register anyway - all registrants will receive the recording! Save your spot now: https://hubs.ly/Q02Yrtyq0 #ClientExperience #B2B #ProfessionalServices #CX2025

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    2,886 followers

    📊 Want to know what's really driving accounting buyer decisions in today's market? Missed our recent research webinar? No worries! Get an exclusive first look at the 2024 Accounting Client Satisfaction Benchmark Report! ClearlyRated founder Eric Gregg breaks down the latest market intelligence on: ✅ How economic uncertainty is reshaping client loyalty ✅ What your clients wish you knew (but aren't telling you) ✅ The impact of emerging tech on buyer behavior ✅ Key differentiators of top-performing firms Don't miss these critical insights for positioning your firm for growth in 2025 and beyond. Based on comprehensive buyer research and satisfaction benchmarks across the accounting industry. 🎥 Watch the on-demand webinar now: https://hubs.ly/Q02YqC2c0 And thank you to our research sponsor, the Association for Accounting Marketing (AAM)! #AccountingFirms #ClientExperience #CX #ClearlyRated

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    2,886 followers

    🎉 Don't miss the insights from this week's Staffing World 2024 live encore webinar with ClearlyRated Founder & CX Strategist Eric Gregg! In this clip, Eric talks about the importance of being on a prospective client's "Day-1 List" and the steps you can take to get there. Achieving this coveted spot can give your staffing firm a major advantage in winning new business. The full 60-minute webinar, "State of Staffing: Unlocking 2025 Growth in an Uncertain Economy," is now available on-demand. Eric shares his expert perspective on navigating the current economic landscape and positioning your staffing firm for success in 2025. Watch for free today on our website! 👉 https://hubs.ly/Q02Ygvyr0 #CX #StaffingGrowth #StaffingWorld2024

  • View organization page for ClearlyRated, graphic

    2,886 followers

    🔥 Buyer Be Aware: The B2B CX Trends Reshaping 2025 Client expectations are rapidly evolving - is your professional service firm ready to adapt and thrive? You won't want to miss this exclusive webinar with ClearlyRated Founder and CX Strategist Eric Gregg! On 11/19, he's unveiling the top CX trends impacting firms like yours, and sharing actionable strategies to: ✅ Drive growth with stronger client relationships ✅ Boost retention through elevated experiences ✅ Position your firm for long-term success Register now - even if you can't attend live, we'll make sure you get the recording. 🗓️ Tuesday, November 19 ⏰ 11am PT / 2pm ET 🔗 https://hubs.ly/Q02XYPbT0 #CXTrends #ProfessionalServices #B2B #CX

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Funding

ClearlyRated 1 total round

Last Round

Series A

US$ 751.0K

Investors

Four Piers
See more info on crunchbase