ClubOS

We're thrilled to share some exciting news! Our very own Abby Liestman is transitioning from Support Team Manager to a Customer Success Manager. Abby’s strategic approach to problem-solving, compassionate nature, and commitment to prioritizing our customers’ needs are just the tip of the iceberg when it comes to traits that will make her a strong addition to the Customer Success Team. We’re incredibly excited 🧡 Please join us in congratulating Abby in her new role! If you're going to be at #TheHFAShow, stop by Booth #2511 (near the Pickleball Pavilion) and say hello - Gabriella Robinson and Kristen Coy from the Customer Success team will be there! McKenzie Hart Ashley Romano Anuja Deshmukh Karen Gallagher Mitch Smith Lawrence Fuqua Bryan Miller #TheHFAShow2025

Heading to The (HFA) Health & Fitness Association (formerly IHRSA) Show 2025 in Vegas? So are we and we're excited to see you there! Swing by Booth #2511 to: ✔️ See ClubOS ONE in action—our new all-in-one platform designed to simplify gym management. ✔️ Unlock exclusive HFA Show pricing—special offers for new and upgrading customers. ✔️ Enter to win a 55” TV! 🍸 ClubOS is sponsoring the Athletech News Cocktail Reception at On the Record (Park MGM) on Thursday, March 13. Let us know if you're going to be there! Learn more about ClubOS ONE - https://lnkd.in/gZU4XZgm See you in Vegas! Ashley Romano Jeremy Hanson Kristen Coy Anuja Deshmukh Bryan Miller Missy Ruff Gabriella Robinson #TheHFAShow #TheHFAShow2025 #ClubOS #GymManagement

#FitnessFriday Fact 🌟 Gyms with consistent follow-ups see 20% higher member retention rates. A quick check-in or a personalized message goes a long way in keeping members motivated and loyal. #MemberRetention #Personalize #GymOwners

🦃 Did you know? 85% of gym members are more likely to stay loyal when they feel connected to their gym. This Thanksgiving, we’re thankful for the gym owners and teams who create spaces where members feel valued and supported. At ClubOS, we’re proud to help you build stronger connections, grow your business, and create thriving fitness communities. 💪🏼🧡 What’s your biggest win this year? Share it in the comments! #Thanksgiving #FitnessCommunity #ClubOS #MemberEngagement #GymGrowth #MemberLoyalty

#FitnessFriday - 81% of gym members who set clear fitness goals are more likely to stay consistent. Help your members stay on track with automated messages that send when their status meets various inactive criteria.

Looking to engage your members, retain top talent, and use technology to streamline operations? Check out these actionable strategies for building a thriving fitness community!👇🏼 6 Ways to Create Community Like a Boutique Fitness Studio: Build a Strong Team Culture: 🌟 Hire passionate, humble, and driven individuals to foster an inclusive and energetic environment that enhances the overall member experience. Thoughtfully engage with members in-studio and online: 🌟 Interact with members before, during, and after classes  🌟 Respond to their social media posts and comments.  🌟 Say ‘hello’ when you see them outside of the club. Leverage social media for growth: 🌟 Hiring dedicated social media staff ensures that content remains authentic, attracting new members and keeping current ones engaged.  🌟 Don’t underestimate the power of member-generated content—when members share their experiences, they are effectively creating content for you.  🌟 Repost, comment, and feature their posts to show appreciation for their contributions while strengthening the connection between your club and members. Host events with local companies to expand reach: 🌟 Collaborate with local companies that cater to your club’s demographic to garner engagement from existing and potential members.  - Local brewery or cidery popup classes (Spoke)  - Rochester Fashion Show (Spoke)  - Event example (from Burch at mActivity - link out) Provide consistent training and feedback:  🌟 Empower staff through continuous development and involvement in decision-making to cultivate a motivated and committed team. Utilize technology for improved member and staff engagement:  🌟 Use a CRM that is designed for fitness studios and clubs to simplify staff onboarding and day-to-day operations. 🌟 Automate repetitive tasks and sales workflows to increase conversions and member engagement. #FitnessSuccess #MemberEngagement #CommunityBuilding

#FitnessFriday - Did you know that engaged members are 50% more likely to renew their gym memberships? Building community is just as important as building strength. 💪

“If you enjoy how you’re working out, how you’re sweating, you will commit to it.” – Ashley Robinson, owner of Spoke Cycle + Fitness In our latest interview, Ashley shares how building a supportive, non-competitive community can lead to long-term member commitment. It’s all about creating an environment where members feel energized, inspired, and part of something bigger. 🙌🏼 Key Tips: 💡Build a passionate, driven team who believe in your mission. 💡Engage with members personally, both in and outside of the studio. 💡Make fitness fun and foster self-care, not just a workout routine. “We want you to come to Spoke, feeling inspired, feeling energetic, forgetting about any worries that were outside these four walls, and just be within the moment for the next 45 minutes.” How are you fostering a community in your club? #FitnessCommunity #BoutiqueFitness #MemberEngagement #SelfCare #FitnessInspiration #FitnessBusiness

“Find the right team, let go of some responsibilities, and have faith in who you hire.” Sage advice for busy club and studio owners from Ashley Robinson, founder and owner of Spoke Cycle + Fitness. Spoke is a 3-location studio brand in upstate New York offering members a variety of workout and recovery classes, including beat-based spin, bootcamps, yoga, and mobility. Are you struggling with staff turnover in your fitness business? Learn from Ashley Robinson, owner and founder of Spoke Cycle + Fitness on how to hire genuine, passionate people and provide them opportunities to grow. Her approach to managing staff and cultivating community might just be the game changer you need. Check out our latest blog and video interview to learn more: https://lnkd.in/gr_EWhUi #Fitness #BusinessOwner #StaffManagement #CultivateCommunity

Happy Friday! We’re bringing you a few key takeaways from the The Fitness Technology Summit to kickstart your weekend. Shoutout to Al Noshirvani and Tara Levitt for hosting an inspiring event! These highlights are just the beginning— stay tuned for the full roundup on our blog coming in a few weeks. ✨ Use aspirational messaging that makes wellness feel accessible and rewarding to attract a broader, committed audience in the fitness market. ✨ Share relatable and engaging educational content on TikTok and Instagram to bridge healthcare, fitness, and wellness for Gen Z and Alpha. Use fun health tips and wellness routines to empower them and strengthen brand connection. ✨ Choose capital partners who align with your values, provide industry connections, and commit to supporting you in tough times. Look for those who share your vision to drive lasting growth. ✨ Boost your gym’s local reach by optimizing your mobile-friendly website for SEO and SEM, engaging with Google reviews, and using first-party data and user-generated content. Leverage platforms like YouTube and Snapchat to enhance visibility. #FitnessTech #FridayFuel Ashley Romano Kristen Coy Anuja Deshmukh