Condado

Condado

Business Consulting and Services

Kansas City, MO 516 followers

About us

Condado is a Kansas City based independent Customer Relationship Management (CRM) and Contact Center management consulting firm recognized for its experience, integrity, partnering approach, and proven results. Condado is dedicated to helping our clients on a global basis dramatically improve the performance of their Marketing, Sales and Customer Service operations. To help our clients in delivering a superior customer experience, Condado focuses on the critical integration of people, process, and technology. Our mission is to partner with our clients to design, develop and measurably enhance their marketing, sales, and customer service capabilities in the most cost-effective manner. We are committed to only providing consulting services that deliver value to our clients. Our primary goals with every client are to substantially increase customer satisfaction, improve efficiency and productivity, and reduce or control operational expenses. All recommendations are supported with a corresponding business case justification.

Industry
Business Consulting and Services
Company size
11-50 employees
Headquarters
Kansas City, MO
Type
Privately Held
Founded
2005
Specialties
Call Center, Outsourcing, Sales Automation, Consulting, CRM Integration, Call Center Management, Five9, RingCentral, Salesforce.com, Custom Software Development, Call Center Consulting, Business Intelligence, Managed Services, NICE CXone, Contact Center Technology, and LiveVox

Locations

  • Primary

    1251 NW Briarcliff Parkway

    Suite 295

    Kansas City, MO 64116, US

    Get directions

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