Candello

Christine Ringler, BSN, RN, a Patient Safety & Risk Program Director at Candello, spoke on the 2024 Candello Benchmarking Report and challenges that have come along with documentation in the medical record due to emerging technologies and AI. Download our report here: https://hubs.ly/Q037l8z40

Each month, Strategies for Patient Safety (SPS) explores the myriad ways 40-plus years of analyzing medical malpractice data can guide physicians and nurses practicing amidst today’s patient safety risks. We view SPS as an opening to deeper exploration of issues that impact your patients, your practice, and your professional well-being. Click the link to read our January 2025 issue of Strategies for Patient Safety to learn more. https://hubs.li/Q037kK7m0

Laura O'Neill, a General Claims Representative at CRICO, spoke on the 2024 Candello Benchmarking Report and suboptimal documentation as a primary defense challenge in the courtroom. O'Neill says that suboptimal documentation comes in various forms, such as incomplete, inconsistent and a lack of documentation. Download our report here: https://hubs.li/Q036NGJ10

Mark Reynolds, CEO of CRICO, spoke on the 2024 Candello Benchmarking Report and the necessary emphasis on documentation regarding malpractice cases. Reynolds says, "...when documentation is an element of the case, it ends up leading to worse outcomes." Download our report here: https://hubs.ly/Q035s5ND0

Lunar New Year is one of the most important celebrations of the year among East and Southeast Asian cultures, including Chinese, Vietnamese and Korean communities, among others. The New Year celebration is celebrated for multiple days—not just one day as in the Gregorian calendar’s New Year. Tied to the lunar calendar, the holiday began as a time for feasting and to honor household and heavenly deities, as well as ancestors. The New Year typically begins with the first new moon that occurs between the end of January and spans the first 15 days of the first month of the lunar calendar—until the full moon arrives. This Lunar New Year began on January 29, and is the Year of the Snake. Read more about it here: https://hubs.li/Q035dpZP0

February 1st marks the beginning of Black History Month. This is a time to reflect upon and commemorate the cultural, historical, and social achievements of Black/African Americans and their integral role in United States history. Join the CRICO and Candello communities this Black History Month in celebrating and honoring the tremendous contributions and legacies of Black/African Americans who have paved the way for future generations. Black history is being made every day—in all kinds of ways. https://hubs.li/Q03535pd0

Candello's 2024 Benchmarking Report "For the Record: The Effect of Documentation on Defensibility and Patient Safety," details nine opportunities to reduce the risk of documentation failures and defend provided care. In other words, what works? 1. Closed-Loop Communication 2. Avoid Altered or Late Entries 3. Do Not Point Fingers 4. Attention To Details 5. Informed Consent 6. Learn From Audits and Reviews 7. Be Accurate and Timely 8. Document Non-Adherence 9. Do Not Use Stigmatizing Language Download our report here: https://hubs.li/Q034yZtW0

As we look forward to the new year, we reflect on the invaluable insights provided by the 2024 Candello Benchmarking Report—a comprehensive analysis that has sparked important conversations about the role of documentation in patient safety and malpractice risk. Click the link to read our December 2024 issue of Strategies for Patient Safety to learn more. https://hubs.li/Q034tSYN0

Candello's Michael Paskavitz co-authored an article on Physician Burnout that was recently published in the American Journal of Medicine. The article, "Variables Causing Burnout May Also Have Real Malpractice Costs," explores the relationship between burnout and malpractice. Read the article here: https://hubs.li/Q03441yz0

Candello's 2024 Benchmarking Report "For the Record: The Effect of Documentation on Defensibility and Patient Safety," details how the medical record can make or break a legal case. Good documentation includes relevant facts and clinical rationale. Errors or omissions in the medical record can complicate the defense and even tip the scales in favor of the plaintiff, despite good care. Download our report here: https://hubs.li/Q033ZztQ0