About us

CrossCom provides technology support solutions for companies with store infrastructures in retail, grocery, restaurant, and similar environments. We apply best practices, developed and refined over 40 years, to create services and governance processes that result in measurable and repeatable business improvements and value. With an unconditional commitment to our customers’ success, our dedicated team continually innovates to optimize our services, systems, operations, and processes to deliver the best solutions possible for the customers and industries CrossCom serves. CrossCom's differentiators are: Our people who are dedicated to creating and delivering innovative solutions that provide continuous improvement and value to customers and industries CrossCom serves A tenured team who leads the organization with a commitment to the company’s long-term viability, team members’ individual growth and accomplishments, and the success of the customers and industries CrossCom serves Accountability – ownership of issues, their risks and consequences, and the complete creation and delivery of the best possible service and support solutions to solve issues and create measurable and repeatable improvements and value Innovation – continuous creation of industry thought leading solutions, systems, operations, and processes that provide real, measurable and repeatable customer and industry value, including a variable field service network, an adaptive sourcing model, and predictive data analyses and support The only field service technician network completely staffed by local vendor partners’ W-2 employees who average 12+ years of serving CrossCom clients A leadership team comprised primarily of former military personnel who are committed to employing veterans directly and through the variable field service network

Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Buffalo Grove
Type
Privately Held
Founded
1981
Specialties
On-Site Service, Repair and Refurbishment, Support Desk, Deployment, Installation, and Integration, Staging & Configuration, Cabling Services, and Helpdesk

Locations

Employees at CrossCom

Updates

  • Happy New Year from CrossCom! As we celebrate the close of another successful year, we are reminded of what truly drives our mission: the relationships we’ve built with our clients, partners, and team members. Your trust and collaboration inspire us to innovate and deliver exceptional IT solutions every day. The new year brings fresh opportunities, exciting challenges, and the promise of growth. We are excited to continue working together to achieve new heights and deliver even greater value in the year ahead. Here’s to 2025, a year filled with innovation, success, and meaningful connections! #HappyNewYear #CrossCom #ITServices

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  • Happy Holidays from CrossCom! The holiday season is a time to reflect, celebrate, and look forward to new opportunities. It’s also a time to appreciate the moments that matter most— spending time with loved ones, sharing joy, and creating lasting memories. Whether you're taking a well-deserved break or planning for an ambitious 2025, we wish you and your loved ones a joyful, peaceful, and safe holiday season filled with warmth, laughter, and happiness. #HappyHolidays #CrossCom #ITServices #ThankYou

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  • The biggest event in retail innovation is fast approaching, and we’re thrilled to be a part of it! Mark your calendars for Jan 12-14 and make sure to visit CrossCom at Booth #1202! This is your chance to: ▪️ Explore innovative IT solutions ▪️ Meet our team and discuss how we can help tackle your unique challenges. ▪️ Learn how our services can optimize your operations, enhance customer experiences, and drive growth. We would love to see you there! Leave a comment below and let us know if you’re planning to attend! #NRF2025 #CrossCom #ITServices #NRFConference

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  • At CrossCom, we provide structured cabling services designed to ensure your business stays connected, efficient, and prepared for future growth. Our solutions are tailored to meet the unique needs of your organization, offering the perfect foundation for a reliable IT infrastructure. Whether you’re setting up a new office, upgrading your current network, or expanding your IT infrastructure, we’re here to provide expert support and customized solutions every step of the way. Ready to take your connectivity to the next level? Reach out to us today to learn how our structured cabling services can help power your success! #CrossCom #ITServices #StructuredCabling #NetworkingSolutions

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  • Join us at NRF 2025! Mark your calendars and visit CrossCom at NRF booth #1202!   At CrossCom, we believe that collaboration is the key to success. We are thrilled to connect with our customers, partners and other industry professionals to discuss how our innovative IT solutions can help you streamline processes, enhance customer experiences and drive growth! #CrossCom #ITServices #NRF2025 #RetailTech

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  • This Black Friday, CrossCom is here to keep your tech running smoothly with IT services so reliable, even your CCTV cameras might do a double take! We Offer: ▪️ Support desk services so smooth, you’ll think we have a magic wand. ▪️ On-site maintenance – because sometimes IT problems need boots on the ground. ▪️ Structured Cable installations – no more spaghetti wires in your server room. ▪️ CCTV setups – because clear surveillance means better peace of mind. ▪️ CX technology installation – ensuring seamless interactions that keep your customers satisfied. Contact us today and let CrossCom help support your business with IT solutions that work as efficiently as you do! #CrossCom #BlackFriday #ITServices #TechSolutions 

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