Cyara

We’re excited to announce our keynote speaker for Cyara Xchange 2025! Leading innovation and entrepreneurship expert Amy Wilkinson will join us to share insights and inspiration on driving transformational business change. Learn more and register here: https://lnkd.in/eF48BFBn 

Learn how leading organizations are using Cyara's automated IVR testing solutions to: 🔍 Proactively detect and resolve defects. 😊 Improve customer satisfaction and reduce churn. 📈 Scale CX strategies with confidence and efficiency. If your contact center is ready to move beyond manual IVR testing and achieve greater ROI, this is a must-read: https://lnkd.in/es8pKYDW

Meet Cyara AI Trust! A first-of-its-kind new suite of modules designed to mitigate the unique challenges and risks associated with LLM-powered Conversational AI bots. At the forefront is FactCheck, a module that validates bot responses, eliminates hallucinations, and enhances customer satisfaction. This first-of-its-kind solution empowers organizations to regain visibility, reduce risks, and deliver exceptional interactions confidently. Don't let misinformation undermine your brand—trust Cyara AI Trust and FactCheck to optimize your conversational AI strategy! Learn More at https://lnkd.in/gaG-z5tR #Cyara #CyaraAITrust #AI #CustomerExperience #Chatbots #Innovation #LLM #GenAI

When a major US retailer experienced issues on Black Friday, Cyara was there to help get their CX back on track! 🛒 By replacing costly manual processes with Cyara's automated testing and monitoring solutions, the massive retailer has been able to take their CX to the next level. Since partnering with Cyara, the retailer has been able to increase testing coverage from 15% to 85%, improve organization productivity, regain visibility into development, and much more! Learn more by checking out this customer success story on our website: https://lnkd.in/eBWndXTD

How can brands balance customer experience innovation with the safeguards of AI governance? Cyara CEO Rishi Rana and Kane Simms explored this topic - among other intriguing questions - in a recent episode of the VUX World Podcast. Check out the full conversation below! Excited to hear your thoughts—how is your organization adapting its customer journey in this new era of AI-powered CX? 🎙️ #AI #CXTransformation #GenerativeAI #CustomerExperience #CXtesting #ContactCenter #Innovation

Load Testing vs Stress Testing There are many types of testing necessary to delivering flawless CX. And, while each test is critical to your overall #CX strategy, it's important to have a firm grasp on each test's goal and how it contributes to your overall CX performance. Read our latest blog to learn the difference to stress and load testing, and how Cyara's automated testing solutions help you avoid costly defects, even during the busiest time of the year: https://lnkd.in/ejZFH9tQ #CXTransformation #CXtesting #contactcenter #innovation

We were heartbroken to learn about the tragic loss of Brian Thompson. During this difficult time, our thoughts are with his family, friends, and the entire UnitedHealthcare team. Brian’s leadership, innovation and commitment to improving the patient experience will continue to inspire those who knew him.

Join our team at Cyara! We're hiring for a Technical Lead - Hyderabad! We’re looking for an Technical Lead to guide a team of talented engineers, foster collaboration, and drive the successful execution of our product roadmap. Help deliver world-class customer experience (CX) assurance solutions in this pivotal role! You’ll lead and coordinate engineering efforts and support engineers in their development and reviews. Your role requires a strong blend of technical expertise, excellent communication skills, and leadership to drive team success 🌟 Ready to make an impact? Apply today and join a global, diverse team of innovators at Cyara! 👉 https://lnkd.in/ehzR2gxE #EngineeringJobs #TechCareers #Innovation #CyaraCareers #Engineeringmanager #HyderabadJobs

Leveraging AI for DORA Compliance Cyara’s AI and machine learning capabilities enhance the efficiency and accuracy of your monitoring and reporting processes. Discover how our advanced tools integrate seamlessly with your existing frameworks to support a holistic approach to risk management. Learn more: https://lnkd.in/efrW6BNf #AI #RiskManagement #Cyara #DORA

What is the True Cost of Poor CX? With the new year quickly approaching, business leaders are looking for the best ways to improve their cost savings. During this time, it's critical to understand how poor CX quality impacts your bottom line and the benefit of investing into a CX assurance solution. In reality, the cost of poor CX is much higher than you might expect. Check out our latest blog to learn more: https://lnkd.in/eMik5ZkK #CX #CXtesting #contentcenter #CXTransformation