DevRev

AI is everywhere—except where it’s needed most: customer service. Teams are drowning in tickets while customers demand faster, smarter, and more personalized support. It’s time to catch up. AI agents are transforming customer service by automating tasks, driving insights, and delivering exceptional experiences: • Reflex agents handle real-time issues. • Model-based agents predict and prevent problems. • Goal-based agents focus on outcomes that matter. • Learning agents get smarter with every interaction. This isn’t just smarter support—it’s scalable, adaptive, and designed for growth. The future of customer service is agent-driven. Are you ready to lead the shift? It starts right here: https://dvrv.ai/4eTTAMq #DevRev #AIAgents #Tech

Black Friday is here, and with it comes a whirlwind of customer inquiries, support tickets, and endless notifications. But don’t worry—DevRev’s got you covered! With AI-powered workflows, omni-channel support, and real-time ticket tracking, you can tackle the busiest shopping day of the year with ease. Keep your support team aligned, respond faster, and deliver the seamless experience your customers deserve. Let DevRev turn the rush into a win for your brand. Ready to thrive this Black Friday? Learn more: https://dvrv.ai/3V9fbti #BlackFriday #CustomerSupport #DevRev

Today, we're pausing to reflect on the people who make our journey meaningful—our incredible customers and dedicated team. Every challenge faced, every solution built, and every success celebrated starts with a shared ambition: to build the world’s most customer-centric companies. It’s your trust and vision that inspire us to turn ideas into innovations and obstacles into opportunities. This Thanksgiving, we’re reminded that our greatest achievement isn’t just what we build but the relationships we nurture. Thank you for making us part of your journey. Here’s to creating, growing, and thriving—together: https://dvrv.ai/4eT77nc #Thanksgiving #Gratitude #CustomerCentric #DevRev

Your SaaS is scaling globally—users are joining from Tokyo to Toronto, and metrics are soaring. But growth brings a challenge: support tickets flood in, many in languages your team doesn’t speak. Customers in Brazil, Germany, and South Korea feel ignored when they can’t get help in their language. The fallout? Frustrated users, churn, and lost opportunities. With 68% of customers expecting support in their native language, ignoring this need is like opening global doors—without a welcome mat. DevRev’s PLuG Multilingual GPT-Powered Chat Widget breaks language barriers, fostering loyalty instead of frustration. Features like Semantic Search and AI translation empower teams to deliver seamless, localized support. Wherever your users are, deliver exceptional service with DevRev: https://dvrv.ai/49bYMKr #DevRev #Multilingual #SemanticSearch #CX

Amidst the hustle of innovation and collaboration, the Argentinian women of DevRev carved out a precious moment for themselves—a breathing session. 🌿 It wasn’t just about inhaling and exhaling; it was a pause to reflect, reset, and reconnect with themselves and each other. As the room filled with calm and clarity, it became a space for shared stories, fresh ideas, and inner balance. At DevRev, we believe that every woman belongs at the table—especially in the fields shaping the future. Through gr.ai.ce, we’re paving pathways for women to thrive in Tech and AI, offering opportunities and a community to dream, learn, and grow. Together, we’re building a world where technology includes everyone and works for everyone. Ready to be a part of the change? Learn more about gr.ai.ce: https://dvrv.ai/3ZfzExQ #WomenofDevRev #graceinitiative #WomenInTech #AIForEveryone 

Understanding the problem is the first step to real solutions. Modern tools can’t fix yesterday’s challenges, and traditional SaaS systems fall short of today’s relentless demands. SaaS 2.0 redefines what’s possible—integrating AI to unify teams and deliver lightning-fast, game-changing outcomes. At DevRev’s Effortless Bay Area event, our Co-founder and President, Manoj Agarwal, confronted a harsh reality: transformation is daunting. The fear of failure looms, from data migration minefields to operational disruptions. That’s why DevRev’s Airdrop isn’t just a feature—it’s a breakthrough. Companies like Bolt and Velocity Global are escaping legacy systems with their seamless, AI-powered approach—no chaos, no downtime. DevRev isn’t static—it’s a platform designed to grow, adapt, and lead change. Discover the new frontier of SaaS here: https://dvrv.ai/4g1neQA #SaaS #DevRev #EffortlessBayArea #KnowledgeGraph #Turing #AI #Tech

In a world obsessed with multitasking, DevRev flips the script with essentialism—focusing on what truly matters. Less but better isn’t just a mantra—it’s our way of life at DevRev: https://dvrv.ai/3BcqGcp 👉 Simplify: Declutter tasks that don't spark joy. 👉 Clarify: Align every effort with the 'why.' 👉 Amplify: Do fewer things exceptionally well. We’ve transformed productivity into purpose, where the results are—Phenomenal products, happier customers, and a culture where clarity reigns supreme. #Essentialism #LessButBetter #WorkSmart

Life at DevRev is anything but ordinary! Meet Gayathri B., DevRev Chennai's first SDR, who’s celebrating an inspiring journey of growth, milestones. Her secret? Learning, responsibility & freedom to experiment. Her journey is a true testament to our culture of honesty, humility, hunger, and heart. With DevRev, she’s found the freedom to experiment, take responsibility, and learn every step of the way. Here’s to celebrating her incredible journey and looking forward to many more milestones! Ready to write your own story? Join the DevRev way! https://dvrv.ai/49fp5iH #LifeAtDevRev

Our Founder and CEO Dheeraj Pandey and Visual Leader Nora Herting unpacking something special today — the magic behind our knowledge graph.   It's fascinating how the simplest things in tech become the hardest to execute. Unlike legacy systems that feel like they're running on dial-up, our knowledge graph syncs customer, product, and work data in real-time. The reality is, AI without real-time data sync is like a Ferrari without fuel. Our knowledge graph isn't just fast — it's thoughtful about every microsecond of latency, every search query, every workflow handoff. Why does this matter? Because in a world where everyone's AI-washing their products, real innovation happens in the mundane: ultra-low latency, smart search, and workflows that actually work. See how we're reimagining enterprise workflows: https://dvrv.ai/4fICrXf #DevRev #AI #KnowledgeGraph

What do customers expect today? 🤔 Customers demand value, speed, and seamless support—accepting nothing less. Landing a major account is just the beginning; customers now invest in complete experiences, not just products. The reality: • Proactive support and personalization are baseline expectations • One poor interaction can trigger customer departure • Meeting these standards builds enduring trust and loyalty How can you deliver on these expectations? Discover proven strategies to exceed customer demands and validate their choice: https://dvrv.ai/3CKBcbq #DevRev #Customers #Tips #CustomerSupport #CX