Doseform

Tired of endless phone calls about refills and basic questions? Doseform can help automate patient communication, freeing your staff to focus on what matters. Patients can: 💊 View prescription details & refill status 💳 Review prices and pay on their mobile 📜 Get answers to FAQs - all on their phone! 📱 Fill out consent and digital surveys for refills Elevate your patient experience today with Doseform. Learn more: https://hubs.la/Q02B3nfc0 #Doseform #PatientCommunication #PharmacyAutomation #PatientExperience #pharmacyinnovation

Expanding services can lead to employee burnout and a poor customer experience. We found some proactive solutions you can take to address these issues: 💻 Using technology to automate tasks and free up staff. 📊 Implementing modern tools with data-driven personalization. 🏷️ Increasing transparency with dynamic pricing information. 📜 Carefully evaluating service introduction. Read on to know how these solutions can help you provide a better customer experience.

Doseform is proud to announce Joseph Lassiter, MS, PharmD as the latest addition to our advisory board! 🚀 With his leadership and expertise in the intersection of technology and pharmacy, Dr. Lassiter brings a wealth of knowledge and plays a key role in guiding our mission to build technology for the pharmacy of the future. Joseph Lassiter, MS, PharmD is a Managing Director and Chief Pharmacy Informatics Officer for Visante Consulting LLC, a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Prior to joining Visante, Dr. Lassiter was the President and Chief Pharmacy Informatics Officer for The Robertson Group (TRG) LLC, a medication management informatics and technology consultancy which was acquired by Visante in 2022. He is an experienced pharmacist executive who has practiced in the areas of direct patient care, managed care, pharmacy informatics, and health-system administration and leadership over the last 24 years. Dr. Lassiter completed both Bachelor and Master of Science in Pharmacy degrees at the St. Louis College of Pharmacy, and a Doctor of Pharmacy (PharmD) degree at the University of Florida College of Pharmacy.  As part of his commitment to continuous professional development, he recently completed the Chief Technology Officer (CTO) program at The Wharton School - Aresty Institute of Executive Education. Additionally, he has completed the Healthcare Certificate Program from the International Information System Security Certification Consortium (ISC2). Dr. Lassiter has served in elected and appointed roles for the American Society of Health-System Pharmacists (ASHP), where he is a past Chair for the Section of Pharmacy Informatics and Technology Executive Committee; he is currently an invited member of the Section’s Leadership Executive Advisory Panel. He has also served in elected and appointed roles for the Academy of Managed Care Pharmacy (AMCP), American Society of Pharmacovigilance (ASP), Oregon Chapter of Healthcare Information and Management Systems Society (HIMSS Oregon), Oregon Patient Safety Commission, Oregon Society of Health-System Pharmacists (OSHP) and American College of Clinical Pharmacy (ACCP). Dr. Lassiter holds academic appointments at two universities, where he contributes to student pharmacist didactic and experiential education: Pacific University School of Pharmacy, as an Adjunct Clinical Instructor; and the University of Michigan College of Pharmacy, as an Adjunct Clinical Instructor in Clinical, Social, and Administrative Sciences. Please join us in welcoming Joseph Lassiter, MS, PharmD to our team as we continue to push the boundaries of what's possible in pharmacy!

Pharmacies are rapidly evolving with new services. But gaps in experience are impacting relationships with patients and providers. Here are some services being added to the usual prescription medication dispensing: Retail chains - - - > Fullstack healthcare: primary care, virtual/onsite clinics, lab testing, dental clinics, home health, home infusion, ACOs, VBC, and 340B. Regional pharmacies - - - > retail clinics, lab testing, immunizations, virtual/onsite clinic, travel clinics, specialty, health foods, 340B, and MTM. Independent pharmacies - - - > compounding, care management, cash-only (direct discount, cost-plus, & membership), telehealth, 340B, specialty, health foods, pharmacogenomics, supplements, and concierge pharmacy. Mail and online pharmacies - - - > specialty, direct-to-consumer, virtual care, B2B pharmacy, and branded OTCs. These offerings help improve margins, meet customer needs, and enhance lifetime value. Not addressing existing systems and workflow gaps leads to negative patient experiences and strains providers' staffing resources now dedicated to checking fill status, out-of-stock, and transfers. Pharmacies should seek to understand where customers are today and use that to preempt design, conformance, and communication gaps that lead to service failures. #pharmacies #prescription #futureofhealthcare