E Source

🥧🦃 Happy Thanksgiving from all of us at E Source! 🦃🥧 Holidays like this remind us that it's the people that make our work worthwhile and better. We're extremely thankful for the quality and passion each E Sourcer brings to work each day. Their dedication to helping utilities thrive is inspiring. Thank you! Is there someone you'd like to thank? Share your appreciation in the comments!

Let's give a big welcome to our newest team members: Jason Kealoha, Sabrina Hetzel, Priscilla Michel! Looking to make your next career move? Check out our open positions: www.esource.com/careers #hiring #career

The E Source Utility Customer Research Consortium (UCRC) is a panel of utility executives from across the US, whose mission is to find opportunities for improvement and innovation in customer service and care. Last week, the UCRC brought its members together for its 20th annual meeting for two days of roundtable discussions, research presentations, and networking. Many thanks to Exelon, JEA, and NorthWestern Energy for participating in our executive strategy panel session where each utility shared wins and lessons from their customer-focused initiatives. And congratulations to the team that made it happen! Great work, Luke, Jeffrey, Ben, Jamie, and Patrick!

When combined with proven industry experience, consulting can be more than words on a PowerPoint justifying an inflated invoice. It can mean real value, delivered in a way that matters by people who know and care about tangible results. That’s exactly what a municipal electric utility overwhelmed by rapid growth and systemic inefficiencies experienced with E Source. Our consulting team helped the utility address compliance, technology adoption, and customer experience, by standardizing processes and implementing a strategy with structured phases to achieve: 🏗️ $60 million increase in CIAC (Contribution in Aid of Construction) revenue 🏗️ 50% reduction in overtime and truck rolls Read more: https://lnkd.in/gUjssf6G

E Source Electric Asset Best Practice Consortium conference was a huge success! Thank you to our excellent utility participants, including Southern California Edison (SCE), Pacific Gas and Electric Company, Los Angeles Department of Water and Power, ISA Interconexión Eléctrica S.A. E.S.P.., NorthWestern Energy, and more! During the conference, we explored topics such as: 📈 Investment prioritization based on risk models 📱 Asset management with cutting-edge technology 🔒 Security measures in substations Attendees also got an exclusive look at PG&E's O&M safety procedures at its substation training center. Thank you, PG&E, for hosting us on-site! Great work to the team who made it happen: Pablo Narváez, E Source Director for Global Learning Consortia, Kate Tancke, E Source Consulting Director, and Brett Shaw, E Source Principal Consultant. #utilityconference

Severe storms can bring statewide outages, making emergency preparedness a challenge utilities can’t ignore. As these events become more common, utilities need to modernize their preparation and response methods to: ⛈️ Maintain reliability ⛈️ Manage resources ⛈️ Improve predictions ⛈️ Build a more resilient grid Using data analytics to quantify storm impacts can help utilities create more effective preparation and response plans. Learn the 3 ways we recommend using data to strengthen storm response efforts before, during, and after storms: https://lnkd.in/g-EHgepn

NYSERDA's Integrated Energy Data Resource (IEDR) is a driving force in New York’s journey towards a sustainable and resilient energy future and we're proud to be involved in the tool's development and architecture along with partners UtilityAPI, Flux Tailor, and TRC Companies, Inc.. 💪 Check out the T&D World article for a look at some of IEDR’s features and how they can be utilized, with exclusive perspectives from the various stakeholders involved: https://lnkd.in/gHZ2eK37 Thank you Dan Mees for writing this article. Excellent work to Adam Stotz, E Source Chief Technology Officer, and team for bringing the IEDR to life! 👏 #EnergyTransition #DataAnalytics #SmartGrid

Our recent 2024 Residential Electrification Survey results are out and can help you engage with customers and understand the market for electrification technologies. Fielded in April 2024, the study included over 10,000 homeowners from the US and Canada to explore: ⚡ Customer perceptions of electrification technologies ⚡ Their readiness for these products ⚡ The kind of equipment they currently have in their homes Learn what homeowners think about fuel-switching, what they understand about electrification, and what motivates them to buy new technologies in our latest eBook, authored by Liza Minor, Senior Staff Writer, and Paige Martin Cox, MBA Lead Analyst: https://lnkd.in/gMECgZZ8

As a substantial part of the risk utilities need to manage constantly, it’s no surprise that vegetation management often makes up 30% of O&M budgets. And since there’s no way utilities can address all of the vegetation risk on their system, it’s critical to build strategies that address the highest priority risk with the right spend. Most intelligent solutions can identify this risk but offer no guidance on what to do about it and utilities need a solution that identifies vegetation risk and supports data-driven decision-making to address it. 📈 E Source GridInform Vegetation Management is purpose-built for utilities and brings AI-powered predictive data science to vegetation management, enhancing traditional cadence-based approaches with evidence-based scenario planning. 🌳 Learn more: https://lnkd.in/gzsBchNU

👀 Seeing shadows in your utility operations? Who better to trust than these spooky E Sourcers? We can shine the light on your utility's path to success—be gone, lurking inefficiencies! 🎃 #HappyHalloween!