Empowered Self Storage Consulting & Management

Lindsey Parrish and Jenn Shaver started Empowered Self Storage Consulting & Management making them one of the few in the industry that "Hold On Tight" to their dreams. The interview on the JustStorage podcast was monumental and couldn't be happier for their initial success! https://lnkd.in/gdTXsUuF Thanks ELO and thanks again to Lindsey and Jenn! #selfstorage #realestate

I spoke with Jenn Shaver, Managing Partner at Empowered Self Storage Consulting & Management, about the latest trends in self storage automation and remote management. This episode is a must-watch for anyone looking to: 🔑 Streamline operations 🔑 Boost efficiency with tech 🔑 Optimize tenant and operational journeys 🔑 Drive more leads and increase rentals We dive into topics like: ✅ Balancing technology and human touch ✅ Tools that are transforming the self storage industry ✅ The importance of auditing and updating SOPs ✅ Modern lead generation strategies What automation tools or tech have you found most useful for your own storage facilities? #SelfStorage

We are thrilled to feature an incredible female entrepreneur in the self-storage industry: Cori Garrod, Founder of Garrod Self Storage Solutions. With 20 years of experience in the self-storage space, Cori is an expert in local SEO, digital marketing, customer experience, online reputation management, and contact center operations and technologies. In this episode, Cori joins Lindsey Parrish to discuss how the digital landscape in self-storage is evolving—and what operators can do to stay ahead. https://lnkd.in/gA-ta4NB #SelfStorage #DigitalMarketing #CustomerExperience #Podcast #WomenInBusiness #SEO #Entrepreneurship

Thank you to Toy Storage Nation and Amy Bix for publishing our first article as Empowered Self Storage Consulting & Management written by Jenn Shaver. Toy Storage Nation is doing amazing work in the RV storage space, and we are honored to contribute a small part. Enhancing RV Storage With Smart Access Features: A Win for Owners and Tenants https://lnkd.in/epAqHBdJ

If you will be attending the Louisiana Self Storage Association conference in Baton Rouge- come see our very own Jenn Shaver speak on remote management. #SSALA

Last but most important, we have Lindsey Parrish back with Jessie Lamb, Vice President of Strat Property Management, Inc. Jessie shares her story of growth and evolution within the self-storage industry and serves as a true inspiration to anyone looking to forge their own path in self-storage operations.

Welcome back as our conversation between Lindsey Parrish and Jessie Lamb Vice President of Strat Property Management, Inc. continues, and we dive into team member growth and development.

Jenn Shaver and I, Lindsey Parrish, are thrilled that our first podcast features a female powerhouse in the self-storage industry—Jessie Lamb. Jessie is the Vice President of Strat Property Management, Inc. She is an incredibly talented and unique individual. I could have talked to her for hours—and almost did! But don’t worry, we’ll be releasing these in short segments. We start with Jessie as she shares her experience and insights into the work she’s currently doing with remote facilities. Vocal backups kindly provided by Marlowe (dog).

Facility Manager Hiring & Development When hiring a facility manager, we often set the expectation that they will handle a wide range of responsibilities, requiring a diverse set of skills. We ask them to be good at everything, which can lead to confusion about priorities and cause them to favor certain tasks over others. This approach makes further development even more challenging. It’s like throwing a beginner into the deep end to learn how to swim. Rather than producing great swimmers, they end up focusing all their efforts on simply not drowning. This on-the-job training style is so common in our industry that it’s almost seen as a rite of passage. Instead, we prefer to invite new recruits to use their introductory period as a chance to discover their “Super Power.” This approach encourages managers to try everything and give it their best shot. Failures or poor results during this period are not signs of a bad hiring decision. We do not expect them to master everything in such a short time. Our goal is to identify the skills that come naturally to the employee based on their experience and disposition. We can also spot tasks they are close to mastering with just a bit more encouragement and identify areas where we need to provide additional support, setting smaller progress targets to help them succeed. This method builds a partnership between the manager and the employee to achieve the best results over time. It also helps us identify where to invest in ongoing development across the team, which members can serve as mentors in their areas of expertise, and how to improve the hiring process by understanding which skills are already covered and where gaps remain. What is your success model for hiring and developing your teams?