It's officially Super Bowl week! As a huge fan of football (in several ways), it came to me last night that there are a number of parallels between what I try to help clients with and aspects of team sports. Having played football and the fact that it's THAT proverbial week, I thought that a five day series on the levels of organizational maturity and their parallels to team dynamics might be in order to better highlight how these services can help various organizations. Plus, let's be fair, five distinct levels of maturity aligns well with five work days in the week.
Level 1 and the lowest form of organizational maturity and team dynamics is considered the "ad hoc" level. If you have ever played team sports and had one or two "stars", whether true or just in their own mind, solely carry the team success, you know what I mean. In fact, whether there were stars on said team or not, when everyone played like they wanted to, did things their own way, or your group was just were five, nine, or eleven solo players, things didn't work or work well.
Descriptive words and phrases that come to mind in these types of organizations and team dynamics include dumpster fire, firefighting, rat race, cluster...., etc. Employees, teammates (in name only), and stakeholders quickly become frustrated, tired, overworked, and withdrawn. The group, because it's not truly a team, goes from crisis to crisis in a never-ending cycle. Members suffer high rates of burnout and the organization will often times see reduced participation, high rates of turnover, and a host of operational issues.
Sound familiar? You know it does because we have all been there at some time or another. You might be "there" right now. The first step is becoming processed. Whether that be rules, standards, set plays, etc., the group and/or organization must go through this step before becoming a team. The instigators of chaos or those that love to live in that ad hoc environment will not enjoy or support this process. In fact, they will likely rebel, resist, and revolt against these efforts. When you are looking to improve, you can't let them hold the organization or team hostage and difficult decisions lie ahead as you progress to the higher levels of maturity. More on that over the next couple of days.
Most organizations do not plan to fail, they fail to plan. Failure to properly initiate and plan projects and programs are likely the two biggest oversights committed by most organizations. ESCO works from a variety of industry standards, such as the Project Management Institute (PMI), to provide Program and Project Management services. Providing a tailored approach and appropriate mix of resources and staff is a key component of our project & program success, always leading to client and stakeholder satisfaction. Our dedication to service, quality, and safety demands nothing less. Give me a call to discuss.