EXC Managed Services

*** Hiring Alert *** Job Title  Director Business Operations Location: Work Set Up   Gurgaon (Work form office)   Shift Timings  4:00 PM-1 AM (IST)  Reporting to   President, BU and the EXC Board    Job Overview   Having oversight to daily operations, the Director Business Operations will Lead with daily operations of facility, monitor our organization’s functions and build processes that meet our business needs. The Director of Business Operations will be responsible for tracking business results, performing cost-benefit analyses and monitoring production KPIs. The Director Business Operations should demonstrate great leadership skills and be able to communicate the vision of the company across all levels to ensure that all business functions are in line with our strategic goals and enable all departments to achieve their targets.  Requirements Skills: ·      Leadership and motivational skills: A Business Operations Manager needs to be able to motivate a team and provide specific goals. ·      Good communication skills: An effective Business Operations Manager must be able to communicate on different levels with people. Being able to get a message across to staff, superiors and customers is an essential skill that is put to the test daily. ·      Problem-solving and conflict management skills: Since most working environments will have some sort of conflict either internally or with clients, the Business Operations Manager will need good conflict management skills to resolve conflicts. ·      Accountability: A Business Operations Manager is responsible for a few business aspects, as such he or she needs to have a sense of accountability. ·      People management and motivation: Companies only get things done when the staff is motivated. A successful Business Operations Manager knows how to build a strong team and develop positive relationships by understanding and addressing the individual needs of staff. ·      Able to work under pressure: The incumbent must look after a few things, there will be stringent deadlines to meet. It is important that a Business Operations Manager can effectively work even under pressure situations. Candidate should be able to manage multiple strategic projects and deliver on standard quality concurrently ·      Global exposure ·      Project Management or Lead ·      Data visualization and Intelligence Has strong ability to leverage data and intelligence to propose Thorough knowledge and experience with Hubspot (or similar CRM) Key Responsibilities: ·      Performance Management, Maintain Quality standards ·      Vendor management, Maintain Daily Operations, Monitor daily operations, financial profitability of the business, People Success, Stakeholder Management, Strategic Preparedness Qualifications o   Preferred MBA Business Administration; Min Qualification Graduation  o   Tenure 15+ years o   Advance MSO Experience You can reachout to brij_pandey1@exc.ms . #hiring #opentowork #director #operations