EXL

A new Healthcare Dive/EXL report asks industry execs what’s standing in the way of building effective payment integrity programs. Find out what respondents are focusing on now to position themselves well for ongoing future success. https://bit.ly/4fFAP0s #Healthcare #PaymentIntegrity

Reflecting on 25 years of growth, innovation, and unwavering commitment to our clients, we gathered in Sydney with our ANZ teams for a special evening. This celebration was not just about EXL’s journey, but about the incredible partnerships we’ve built with our clients, partners, investors, and global employees. Thank you to everyone who joined us to mark this milestone and share in our success. Here’s to the next 25 years of excellence and collaboration!

EXL is excited to sponsor Data Jam by The Insurance Network as an AWS partner! This event highlights how data, analytics, AI, and automation are transforming the insurance landscape, unlocking innovation, and driving operational excellence. Stop by the EXL booth in the AWS Zone to connect with our experts. Learn how we help insurers tackle data and analytics challenges, from optimizing underwriting with AI to enhancing data governance practices. Let’s explore customized solutions to accelerate your success. #DataJam #DataManagement #InsuranceInnovation

EXL proudly received the Energy Efficiency Retrofit Programme Award at the ESG Business Awards 2024. This recognition celebrates EXL's innovative efforts to significantly lower carbon emissions, reinforcing its position as a sustainability leader in the industry. By achieving impactful carbon footprint reductions, EXL is setting a new standard for environmental stewardship. As EXL advances its sustainability initiatives, it remains committed to reaching its ambitious goal of net zero emissions by 2045, creating a meaningful and lasting positive impact on the environment and the communities it serves.

It was a privilege to be at the Third International Bar Association India Litigation and ADR Symposium 2024 on November 8 – 9. The symposium, “From Fringe to Focal – India at the center of international dispute resolution”, focused on India’s evolving role, highlighting the country’s shift from being a peripheral player to a central hub in global #Litigation and alternative dispute resolution (#ADR). Satyajit Gupta from EXL co-moderated the session on white-collar crime, bribery, and corruption with panelists from the US, UK, and India. The discussion touched upon the role of stakeholders, such as in-house counsel and external counsel, as well as the expanding role of non-state actors and rogue nation providing asylum to such malicious elements. #LookDeeper #FindABetterWay

We are delighted to share the exciting news about the grand opening of our latest EXL Prashast Skill Development Centre in Gurgaon! This initiative is in partnership with our skill development collaborator,, the American India Foundation Trust. The launch event featured our Global CIO, Baljinder Singh, and his leadership team, who led a session with our data analytics students. These talented students will receive specialized training designed to equip them with market-relevant skills, setting them on the path to promising careers. Baljinder provided some personal experiences and valuable insights that left a lasting impression, inspiring confidence and desire in the students. We extend our gratitude to everyone involved in bringing this centre to fruition and a special thank you to Baljinder for his unwavering dedication, time and passion for community engagement. #SkillDevelopment #CorporateSocialResponsibility

𝗜𝗻𝗳𝘂𝘀𝗶𝗻𝗴 𝗚𝗲𝗻𝗔𝗜 𝗶𝗻𝘁𝗼 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲: 𝗔 𝗠𝘂𝘀𝘁-𝗥𝗲𝗮𝗱 𝗳𝗼𝗿 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 GenAI is transforming the insurance landscape. This HFS Research paper, in partnership with EXL, explores how to successfully integrate GenAI across quotation, underwriting, claims, administration, and operations. It highlights 𝗴𝗲𝗻𝗔𝗜 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 that HFS believes will have the greatest impact on the industry, showcasing real solutions in the field. Mohit Manchanda, SVP and Head of Insurance UK & Europe, shares how insurers can leverage genAI to enhance decision-making, boost operational efficiency, and drive innovation within complex insurance workflows. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗽𝗮𝗽𝗲𝗿 to learn how you can infuse genAI into your strategy for a smarter, more agile future: https://bit.ly/3AQ4tkr #GenAI #InsuranceInnovation #DigitalTransformation #InsurTech

For payers and providers, risk adjustment data validation and Office of Inspector General audits are here to stay. And, with #Audits happening as far back as 2014, do you know where you stand? EXL’s webinar explores how mock audits can help you grasp your risk and take proactive action. We help you assess risk and implement corrective action, policies, and procedures before your credibility and revenue take a hit. Don’t wait until it’s too late — dig into the webinar now. https://bit.ly/45iFAZm

Is your organization evaluating the quality of its data before implementing new genAI technologies? Data integrity is the cornerstone of effective genAI adoption. Without clean and accurate data, organizations risk missing out on operational efficiencies and competitive advantages genAI offers. In her article with CIO Online, Cora Broyles, SAVP of Enterprise and Data Solutions at EXL, explores why data integrity matters more than ever in the age of genAI and shares three key building blocks for establishing a robust data foundation. Read the full article here: https://bit.ly/4eGs052

In our latest white paper, we explore how call center agents can enhance patient interactions. Digital agents powered by cognitive AI and NLP can transform these engagements, improving efficiency, enhancing user experience, and increasing workforce utilization. Implementing these AI solutions not only boosts patient satisfaction but also reduces costs and sets you apart from the competition. Read the white paper here: https://bit.ly/4fZJPwY