FirstWatch

FirstWatch

Software Development

Carlsbad, California 2,341 followers

Helping the Helpers

About us

Real-time & Mobile, FirstWatch helps manage Critical Data, anytime, anywhere! FirstWatch is a web based, real-time data analysis and Dashboard software system which allows authorized users to drill-down into Charts, Graphs and Maps featuring detailed statistical trends, patterns and geographic clusters of incident information, all based on user-defined criteria. FirstWatch is used everyday for Situational Awareness, Homeland Security, Public Health Surveillance, as well as for Operational and Performance monitoring / quality improvement for Public Safety (911, EMS, Fire & Law Enforcement) teams. FirstWatch analyzes more than 45,000 real-time records daily (that’s one new record every 1.8 seconds) from 9-1-1 (EMS, Fire and Police) CAD systems, ProQA, RMS, Paramedic ePCR’s, Hospital Emergency Departments, Hospital Diversion systems, Poison Control Centers and more - all in real time, automatically!! Chosen by agencies in 128+ metro areas across the US & Canada (representing more than 300 public safety agencies), FirstWatch is the recognized leader in real-time public safety data analysis & automated alerting. When Minutes Count, it's WHAT you know & WHEN you know it! See real world examples of usage and Case Studies at: www.FirstWatch.net

Industry
Software Development
Company size
51-200 employees
Headquarters
Carlsbad, California
Type
Privately Held
Founded
2002
Specialties
Real-time Public Safety (EMS, Fire & Law) Situational Awareness, Real-time Public Safety Dashboards, Real-time, Automated Data Analysis & Data Visualization, and Real-time, Automated Alert Notifications based on Trends, Patterns or Geo-Clusters of Activities

Locations

  • Primary

    1930 Palomar Point Way

    Ste 101

    Carlsbad, California 92008, US

    Get directions

Employees at FirstWatch

Updates

  • Paramedic Chiefs of Canada – Paramedicine, mental health, and crisis calls in the community: Highlights for leadership. December 5, 2024 | 9:00 am PDT (12:00 pm EDT) Log in via: https://lnkd.in/dybAFMY6 There has been growing attention to the responses that emergency services provide for people, in particular, individuals with a range of mental health needs, when they are in crisis. There has been an increasing demand for paramedic services to respond to mental health-related calls, and it’s becoming even more important to respond appropriately to these calls. In this session, we will consider some of the current research and evidence with respect to what paramedic leaders need to know and what they can do to implement evidence-informed improvements. An evidence-informed framework for crisis care will be shared, along with areas for potential practice change. Areas for practice change include alternative care options (outside of ED), response team approaches, community paramedicine, and post-care follow up. Finally, identification of which mental health-related continuing medical education and training is pertinent, including recommendations for continuing education going forward. About Our Speaker Dr. Polly Ford-Jones is a Professor in Allied Health at Humber Polytechnic in Toronto and an Adjunct Professor at the University of Toronto in the Paramedicine Collaborative at DFCM. She is a social scientist and interdisciplinary health services researcher with front line experience in paramedicine. Her program of research explores emergency mental health needs in the community, including response to acute crises, follow-up, and supportive prevention. Her research is rooted in critical, qualitative methodologies, and engages in issues of health equity and the social determinants of health.

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  • Happy Thanksgiving from the FirstWatch Team! 🦃🍁 As we gather around the table with family and friends, we’re reminded of the importance of gratitude in everything we do. At FirstWatch, we are incredibly thankful for the dedicated professionals in EMS, fire, law enforcement, and healthcare who work tirelessly to keep our communities safe, often sacrificing time with their own loved ones to serve others. Your commitment inspires us every day, and we are honored to support you in your mission to make a difference. This Thanksgiving, we celebrate your courage, resilience, and unwavering dedication to protecting and caring for those in need. From our team to yours, we wish you a joyful and peaceful Thanksgiving filled with moments of rest, reflection, and connection. 🍂 Thank you for all that you do—today and every day.

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  • This Veterans Day, we honor and thank the brave men and women who have served our country with courage, dedication, and sacrifice. Your service and commitment to protecting our freedom will never be forgotten. Today, and every day, we express our gratitude for your unwavering dedication. Thank you for your service.

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  • A cool podcast - Emergency Mind Episode 107: Mike Taigman on Finding Your Center In this episode of The Emergency Mind Podcast, Dr. Dan Dworkis MD PhD sits down with EMS veteran and improvement science expert Mike Taigman With a 50-year career in emergency medical services, Mike shares experiences from his early days in youth mountain rescue to navigating high-pressure situations in Denver's EMS system. They discuss the evolution of mental health support and processing residue in EMS, the importance of finding one's center, and how to utilize stress management techniques effectively. This conversation is a deep dive into performing at your best under pressure and improving system-wide responses in emergency settings. If you want to join individuals and teams around the world who are working to perform under pressure, there are so many ways to get involved with the emergency mind project community, and we would love to have you. https://lnkd.in/gW46D3j6

  • Cyber security is always at the top of our mind, and we hope it is on yours too. We are delighted to collaborate with our friends at Police1 in the delivery of the Webinar: Securing the shield: Critical response tactics for PDs and Public Safety organizations undergoing a cyberattack Hosted and Emcee’d by Rob Lawrence our own Cyber Security Strategist, Bill Ott, PhD, MBA will engage in a virtual tabletop exercise to understand the readiness, response protocols and inter-departmental coordination required to mitigate the effects of a cyber breach. https://lnkd.in/ggrhyufw

    Webinar: Securing the shield: Critical response tactics for PDs undergoing a cyberattack

    Webinar: Securing the shield: Critical response tactics for PDs undergoing a cyberattack

    police1.com

  • In the latest EMS1 OneStop podcast, Mike Taigman joined Rob Lawrence to discuss mastering data and EMS performance metrics. Within the conversation, Mike discussed the white paper - Taking the Pulse of Your System: Performance Measurement for Improvement - the National EMS Quality Alliance (NEMSQA) and FirstWatch guide to understanding and improving your organizational vital signs ( available via: https://lnkd.in/guYFZpWS ) https://lnkd.in/gj5HmFnf

    Mastering data and EMS performance metrics with Mike Taigman

    Mastering data and EMS performance metrics with Mike Taigman

    ems1.com

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