Repeat

Out with the old, in with the new - retention strategies, that is. Holiday shoppers are the least valuable customers you’ll acquire all year, but we’re here to help you change that! Learn actionable tactics from leading DTC brands for boosting repurchase rates, increasing lifetime value, protecting profit margins, and creating valuable customer experiences that keep them coming back. Get your copy of Retention Resolutions here: https://lnkd.in/gX4WM_Vm Stamped | AfterShip | Triple Whale | Gatsby | PostPilot | ROSWELL | Defiant | eCommerce Growth Advice

Congrats on surviving #BFCM, but you aren't off the hook quite yet 🎣 BFCM customers are the least valuable customers you'll acquire all year unless you apply the right retention tactics. Start by making sure you have the most essential email and SMS flows set up to encourage customers to return after Black Friday has passed. This is the time to get your flows in order so they can do the heavy lifting on retention for you. On our punch list? These are the must-have flows for post-BFCM success: 1️⃣ Cross Sell 2️⃣ Replenishment Reminders 3️⃣ About to Lapse Click here to learn more about how Moments can help you automate these flows: https://lnkd.in/gtpa-B87

Old retention strategies got you down? Struggling to convince your holiday customers to stick around? Join us on December 11th at 10 AM PT | 1 PM ET to learn tactics from leading DTC brands for retaining first-time shoppers in 2025 and beyond. We’re bringing you new year’s resolutions you’ll actually be able to keep 😉 Can’t make it? Register anyway and we’ll send you the recording. Save your seat here: https://lnkd.in/g-ra5cJs

Forget your old retention marketing habits - discover new resolutions you’ll actually be able to keep all year round. Learn actionable tactics from leading DTC brands for boosting repurchase rates, increasing lifetime value, protecting profit margins, and creating valuable customer experiences that keep them coming back. We'll dive into how you can deliver incremental LTV with holdout tests based on our success with Fresh Clean Threads 👕 Get your copy of Retention Resolutions here: https://lnkd.in/gX4WM_Vm

🚨If you want to make the most of your newly acquired customers, turn on all available Repeat-powered Plays! 🚨 Activating this whole system of high-impact retention flows is the best way to engage first-timers and improve your retention going into next year. Some Plays you should consider turning on to increase the LTV of your BFCM shoppers: ⭐ Replenishment Flow ⭐ Late Replenishment Flow ⭐ Cross Sell Flow ⭐ Subscription Upsell Flow ⭐ About to Lapse Flow ⭐ Sample Upsell flow

It's officially #BFCM week—but don't fret, we've got some last-second advice for Repeat merchants to make the holidays a success! 🤩 1️⃣ Keep your Repeat-powered flows running 2️⃣ Make sure your Limited Edition Holiday products are listed on the Repeat sales channel 3️⃣ Feature Limited Edition Holiday products in the "You Might Also Like" section of the Repeat Cart Click here to learn more about how Repeat can help you make the most out of BFCM: https://lnkd.in/g66Ge6Xe

Not to stress you out, but... BFCM is right around the corner 🫣 And while you might be in a rush to finalize your plans, we've got more advice to help you out. One thing you should consider: Every store has a segment of customers who are about to lapse, and you’re probably not getting them back once they do. This segment is often overlooked amid BFCM hype, but there’s an opportunity hiding here. Here’s the strategy: ✅ Identify your at-risk customers. Repeat can help here: you might want to build a segment of customers who received our “About To Lapse” trigger in the last 30 days. ✅ Make sure they get messaging about your biggest BFCM discounts. Or, better yet, create a discount just for them that’s bigger than your other offers—it’s your last chance to get them to buy again. ✅ Wait until the sales peak has passed, then hit them with a campaign. If they didn’t bite when they got the rest of your BFCM messaging, it’s time to make them an offer they can’t refuse. Many customers are just waiting for a compelling reason to return. Take advantage of BFCM to make this win-back effort.

Event-based discounts might be easy to market, but they're eating away at your margins 😬 A shift toward earning-based discounts—aka "programmatic discounting"—is a promising solution, but how are you supposed to market without a holiday tie-in? Enter Stamped and Repeat. When you add Repeat to your Stamped portfolio, you can integrate UGC and Loyalty with retention channels like SMS and email, making personalization scalable and impactful. This allows brands to build personalized offers and market them with as much strength as the holidays. Want to learn more about how programmatic discounting can protect margins and drive profits? Click here: https://lnkd.in/gjFnM_B4

This Play of the Week is a surefire way to gain new subscribers and increase your recurring revenue 📈 It's Grow Subscribers With Simple Content Blocks! By using the Personalized Cart links with the CTA’s in your existing messaging—even those triggered by events from other apps—you can get an offer in front of your best customers and point them towards a high-converting subscription checkout experience. It's perfect for multiple points throughout a customer's journey, like: ⭐ When someone abandons their cart ⭐ After a customer leaves a 5-star review ⭐ Throughout your post-purchase flows ⭐ Before a customer’s next subscription order is shipped Click here to learn more about how you can use this Play to turn one-time customers into loyal subscribers: https://lnkd.in/gZBquHzD

Ugh, how did this leak a month in advance? 🙄 Since it's out there already, we might as well post it.