Granicus

In 2015, the Department of Veteran's Affairs (VA) established its Veterans Experience Office (VEO) as part of a broader engagement strategy to elevate the customer experience for the nation’s more than 15 million veterans. The VEO’s mission has been to rebuild trust with veterans, their families, caregivers, and survivors and through digital technologies, the VA has seen an increase in veteran engagement. As the VEO approaches its 10th year as an integral part of the VA, digital solutions remain critically important to improving outcomes for the nation’s veterans. Read more about how the VEO has adapted technology and how digital solutions will continue to bridge gaps in service delivery and improve outcomes 🔗 https://okt.to/pdugU2 #VeteransExperienceOffice #DigitalSolutions #ImproveOutcomes #FutureReady #VeteransAffairs #Granicus #DigitalModernization

Address your IT challenges! 🔍 Solve your IT Department’s biggest inter-departmental challenges with Granicus. Whether it’s enhancing digital service delivery or securing sensitive data, our self-guided learning journey designed for IT professionals equips you with the necessary tools and strategies to simplify everything from public meeting to public record request management. Discover the journey 🔗 https://okt.to/GsE0kt #LocalGovernment #ITSolutions #Cybersecurity #Granicus

We're #hiring a new Technical Support Representative in Bengaluru, Karnataka. Apply today or share this post with your network.

We're #hiring a new SLED Account Executive - New Jersey, Pennsylvania, Delaware in United States. Apply today or share this post with your network.

We're #hiring a new SLED Account Executive - New Jersey, Pennsylvania, Delaware in United States. Apply today or share this post with your network.

Did you know: Federal agencies sent nearly 148 million text messages in 2023? That's an increase of 10% since 2022 and 22% since 2021. 😮 Text messaging provides agencies with a frequently used communication channel that also provides data-driven insights to tailor and improve overall communication strategies. Our latest guide digs into these insights ➕ shares best practices for SMS in federal government outreach strategies ➡️ https://okt.to/ljS62D #FederalGovt #SMSOutreach #SMS

We're #hiring a new SLED Account Executive - New Jersey, Pennsylvania, Delaware in United States. Apply today or share this post with your network.

Uncover new ways to save time and increase engagement in your clerk’s office. 🔍 Our self-guided learning journey, designed specifically for clerks, provides a comprehensive set of resources outlining how you can manage agendas, video streaming, public records, and engagement more efficiently. Explore the journey 🔗 https://okt.to/Umn746 #LocalGovernment #ClerkEfficiency #DigitalTransformation

If we needed confirmation that the federal Customer Experience (CX) community is bullish on the future, we got it on Friday at American Council for Technology - Industry Advisory Council (ACT-IAC)'s annual CX event. Record attendance and a packed room resulted in an enthusiastic discussion on how far agencies have come and the exciting work ahead. We particularly enjoyed the emerging tech discussion 💬 between our own Angy Peterson, Social Security Administration's Chief Transformation Officer Betsy Beamon; Department of the Navy's Acting CTO Justin Fanelli; U.S. Customs and Border Protection's Assistant Commissioner, Office of Information & Technology and Customs and Border Patrol CIO Sonny Bhagowalia, and IBM Federal Consulting's Associate Partner and Practice Area Leader Chris Bagley. These agency leaders shared how recent digital innovations - as part of a communications strategy -- are shaping customer service and experiences across federal agencies. Read more about how data-driven insights are refining CX outreach and making engagement more personalized, seamless, and secure 🔗 https://okt.to/8uarNh

We're #hiring a new Software Engineer 4 in Bengaluru, Karnataka. Apply today or share this post with your network.